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[Bug 657504] Re: Sound on the headphones doesn't work

 

Carlos Alfonso Juárez Navarro, this bug was reported a while ago and
there hasn't been any activity in it recently. We were wondering if this
is still an issue? If so, could you please test for this with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: maverick needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/657504

Title:
  Sound on the headphones doesn't work

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  WORKAROUND
  =================================================
  Editing the alsa configuration

  sudo nano /etc/modprobe.d/alsa-base.conf

  and then writing in the last line

  options snd-hda-intel model=eapd probe_mask=1 position_fix=1

  Press (ctrl+O) for save and close (ctrl+X)

  ==================================================

  Hi... I run my computer under Ubuntu 10.04. My computer is a Gateway
  M-6854m. The sound on the speakears is great but the exit of the
  headphones doesn't work. This is the information of my soundcard

  carlos@carlos-laptop	lspci | grep -i audio
  00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 04)
  01:00.1 Audio device: ATI Technologies Inc RV630/M76 audio device [Radeon HD 2600 Series]

  carlos@carlos-laptop	cat /proc/asound/modules
  0 snd_hda_intel
  1 snd_hda_intel

  carlos@carlos-laptop	alsamixer
  Sigmatel STAC9205

  If you need more information please contact me.

  ProblemType: BugDistroRelease: Ubuntu 10.04
  Package: evince 2.30.3-0ubuntu1.1
  ProcVersionSignature: Ubuntu 2.6.32-25.44-generic 2.6.32.21+drm33.7
  Uname: Linux 2.6.32-25-generic x86_64
  NonfreeKernelModules: fglrx
  Architecture: amd64
  Date: Sat Oct  9 19:20:01 2010InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
  ProcEnviron:
   LANG=es_MX.utf8
   SHELL=/bin/bashSourcePackage: evince
  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  carlos     1974 F.... pulseaudio
   /dev/snd/pcmC0D0p:   carlos     1974 F...m pulseaudio
  CRDA: Error: [Errno 2] No existe el archivo o directorio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf3300000 irq 47'
     Mixer name	: 'SigmaTel STAC9205'
     Components	: 'HDA:838476a0,107b0562,00100204 HDA:14f12c06,14f10000,00100000'
     Controls      : 13
     Simple ctrls  : 9
  Card1.Amixer.info:
   Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf3010000 irq 48'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100000'
     Controls      : 4
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]DistroRelease: Ubuntu 10.10
  Frequency: Once a day.
  HibernationDevice: RESUME=UUID=13adc53e-2ac1-45e5-8bc7-06ec170c05a2InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
  MachineType: Gateway M-6854m
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=1b712194-cfc3-44a1-af05-d97b88bb082b ro quiet splash
  ProcEnviron:
   LANG=es_MX.utf8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4Regression: No
  RelatedPackageVersions: linux-firmware 1.38
  Reproducible: No
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: noTags: maverick kernel-sound needs-upstream-testing
  Uname: Linux 2.6.35-22-generic x86_64
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 05/22/2008
  dmi.bios.vendor: Gateway
  dmi.bios.version: 91.24
  dmi.board.vendor: Gateway
  dmi.board.version: Rev1.91.24
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 8
  dmi.chassis.vendor: Gateway
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnGateway:bvr91.24:bd05/22/2008:svnGateway:pnM-6854m:pvr91.24:rvnGateway:rn:rvrRev1.91.24:cvnGateway:ct8:cvrN/A:
  dmi.product.name: M-6854m
  dmi.product.version: 91.24
  dmi.sys.vendor: Gateway

  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  carlos     1552 F.... pulseaudio
  CRDA: Error: [Errno 2] No existe el archivo o directorio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf3300000 irq 47'
     Mixer name	: 'SigmaTel STAC9205'
     Components	: 'HDA:838476a0,107b0562,00100204 HDA:14f12c06,14f10000,00100000'
     Controls      : 13
     Simple ctrls  : 9
  Card1.Amixer.info:
   Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf3010000 irq 48'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100000'
     Controls      : 4
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]DistroRelease: Ubuntu 10.10
  Frequency: Once a day.
  HibernationDevice: RESUME=UUID=22fe5bd1-1eaf-47ad-87d9-c427265e43ecInstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  MachineType: Gateway M-6854m
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=e665ec9e-5d9f-49bf-bb02-056bb02f1a74 ro quiet splash
  ProcEnviron:
   LANG=es_MX.utf8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4Regression: No
  RelatedPackageVersions: linux-firmware 1.38
  Reproducible: No
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: noTags: maverick kernel-sound needs-upstream-testing
  Uname: Linux 2.6.35-22-generic x86_64
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 05/22/2008
  dmi.bios.vendor: Gateway
  dmi.bios.version: 91.24
  dmi.board.vendor: Gateway
  dmi.board.version: Rev1.91.24
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 8
  dmi.chassis.vendor: Gateway
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnGateway:bvr91.24:bd05/22/2008:svnGateway:pnM-6854m:pvr91.24:rvnGateway:rn:rvrRev1.91.24:cvnGateway:ct8:cvrN/A:
  dmi.product.name: M-6854m
  dmi.product.version: 91.24
  dmi.sys.vendor: Gateway

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