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Date
[Bug 672387] Re: No link on RTL8111D - also breaks link on Windows

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Wed, 14 Aug 2013 11:34:14 -0000
Reply-to: Bug 672387 <672387@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Loïc Minier, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-f11 regression-potential

** Description changed:

- Hi
- 
- I have a Gigabyte GA-P55-UD3 motherboard which comes with a builtin Realtek RTL8111D onboard ethernet:
- 03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03)
-         Subsystem: Giga-byte Technology GA-EP45-DS5 Motherboard
-         Flags: bus master, fast devsel, latency 0, IRQ 49
-         I/O ports at be00 [size=256]
-         Memory at fbeff000 (64-bit, prefetchable) [size=4K]
-         Memory at fbef8000 (64-bit, prefetchable) [size=16K]
-         [virtual] Expansion ROM at fbe00000 [disabled] [size=128K]
-         Capabilities: <access denied>
-         Kernel driver in use: r8169
-         Kernel modules: r8169
- 
- This doesn't work at all under Ubuntu 10.10 with all updates installed, I never get a link: Network Manager shows the adapter as disconnected and ip link show eth0 gives:
+ MY Realtek RTL8111D onboard ethernet this doesn't work in Ubuntu 10.10. Network Manager shows the adapter as disconnected and ip link show eth0 gives:
  2: eth0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast state DOWN qlen 1000
  
- The adapter works under Windows 7.
- 
- If one has booted Linux once, then the adapter doesn't work under
- Windows 7 anymore, even after a power off/power on cycle.  One needs to
- power off and *turn off the power supply* (on/off power supply switch or
- remove power cable) for e.g. 5 mn to get the adapter to work again under
- Windows.
- 
- Bye,
+ The adapter works under Windows 7. If one has booted Linux once, then
+ the adapter doesn't work under Windows 7 anymore, even after a power
+ off/power on cycle.  One needs to power off and *turn off the power
+ supply* (on/off power supply switch or remove power cable) for e.g. 5 mn
+ to get the adapter to work again under Windows.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: linux-image-2.6.35-22-generic-pae 2.6.35-22.35
  Regression: No
  Reproducible: Yes
  ProcVersionSignature: Ubuntu 2.6.35-22.35-generic-pae 2.6.35.4
  Uname: Linux 2.6.35-22-generic-pae i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: i386
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  lool       1666 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  lool       1666 F.... pulseaudio
  CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 52'
-    Mixer name	: 'Realtek ALC888'
-    Components	: 'HDA:10ec0888,1458a002,00100001'
-    Controls      : 38
-    Simple ctrls  : 21
+  Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 52'
+    Mixer name	: 'Realtek ALC888'
+    Components	: 'HDA:10ec0888,1458a002,00100001'
+    Controls      : 38
+    Simple ctrls  : 21
  Card1.Amixer.info:
-  Card hw:1 'Generic'/'HD-Audio Generic at 0xfbcfc000 irq 53'
-    Mixer name	: 'ATI R6xx HDMI'
-    Components	: 'HDA:1002aa01,00aa0100,00100200'
-    Controls      : 4
-    Simple ctrls  : 1
+  Card hw:1 'Generic'/'HD-Audio Generic at 0xfbcfc000 irq 53'
+    Mixer name	: 'ATI R6xx HDMI'
+    Components	: 'HDA:1002aa01,00aa0100,00100200'
+    Controls      : 4
+    Simple ctrls  : 1
  Card1.Amixer.values:
-  Simple mixer control 'IEC958',0
-    Capabilities: pswitch pswitch-joined penum
-    Playback channels: Mono
-    Mono: Playback [on]
+  Simple mixer control 'IEC958',0
+    Capabilities: pswitch pswitch-joined penum
+    Playback channels: Mono
+    Mono: Playback [on]
  Date: Mon Nov  8 05:10:29 2010
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  IwConfig:
-  lo        no wireless extensions.
-  
-  eth0      no wireless extensions.
-  
-  eth1      no wireless extensions.
+  lo        no wireless extensions.
+ 
+  eth0      no wireless extensions.
+ 
+  eth1      no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. P55A-UD3
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic-pae root=UUID=d1acbdf3-500b-4c57-8705-8649813e6e26 ro quiet splash
  ProcEnviron:
-  LANG=fr_FR.utf8
-  SHELL=/bin/bash
+  LANG=fr_FR.utf8
+  SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.38
  RfKill:
-  
+ 
  SourcePackage: linux
  dmi.bios.date: 08/10/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F11
  dmi.board.name: P55A-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF11:bd08/10/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55A-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: P55A-UD3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
- --- 
+ ---
  Architecture: i386
  DistroRelease: Ubuntu 10.10
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  Package: linux (not installed)
  ProcEnviron:
-  LANG=fr_FR.utf8
-  SHELL=/bin/bash
+  LANG=fr_FR.utf8
+  SHELL=/bin/bash
  Tags: maverick
  Uname: Linux 2.6.37-020637rc1-generic i686
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

** Description changed:

  MY Realtek RTL8111D onboard ethernet this doesn't work in Ubuntu 10.10. Network Manager shows the adapter as disconnected and ip link show eth0 gives:
  2: eth0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast state DOWN qlen 1000
  
  The adapter works under Windows 7. If one has booted Linux once, then
  the adapter doesn't work under Windows 7 anymore, even after a power
  off/power on cycle.  One needs to power off and *turn off the power
  supply* (on/off power supply switch or remove power cable) for e.g. 5 mn
  to get the adapter to work again under Windows.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: linux-image-2.6.35-22-generic-pae 2.6.35-22.35
  Regression: No
  Reproducible: Yes
  ProcVersionSignature: Ubuntu 2.6.35-22.35-generic-pae 2.6.35.4
  Uname: Linux 2.6.35-22-generic-pae i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lool       1666 F.... pulseaudio
  CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 52'
     Mixer name	: 'Realtek ALC888'
     Components	: 'HDA:10ec0888,1458a002,00100001'
     Controls      : 38
     Simple ctrls  : 21
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xfbcfc000 irq 53'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 4
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Mon Nov  8 05:10:29 2010
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  IwConfig:
   lo        no wireless extensions.
  
   eth0      no wireless extensions.
  
   eth1      no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. P55A-UD3
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic-pae root=UUID=d1acbdf3-500b-4c57-8705-8649813e6e26 ro quiet splash
  ProcEnviron:
   LANG=fr_FR.utf8
   SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.38
  RfKill:
  
  SourcePackage: linux
  dmi.bios.date: 08/10/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F11
  dmi.board.name: P55A-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF11:bd08/10/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55A-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: P55A-UD3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
- ---
- Architecture: i386
- DistroRelease: Ubuntu 10.10
- InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
- Package: linux (not installed)
- ProcEnviron:
-  LANG=fr_FR.utf8
-  SHELL=/bin/bash
- Tags: maverick
- Uname: Linux 2.6.37-020637rc1-generic i686
- UnreportableReason: The running kernel is not an Ubuntu kernel
- UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

** Description changed:

  MY Realtek RTL8111D onboard ethernet this doesn't work in Ubuntu 10.10. Network Manager shows the adapter as disconnected and ip link show eth0 gives:
  2: eth0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast state DOWN qlen 1000
  
  The adapter works under Windows 7. If one has booted Linux once, then
  the adapter doesn't work under Windows 7 anymore, even after a power
  off/power on cycle.  One needs to power off and *turn off the power
  supply* (on/off power supply switch or remove power cable) for e.g. 5 mn
  to get the adapter to work again under Windows.
+ 
+ WORKAROUND: modprobe -r r8169 && modprobe r8169
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: linux-image-2.6.35-22-generic-pae 2.6.35-22.35
  Regression: No
  Reproducible: Yes
  ProcVersionSignature: Ubuntu 2.6.35-22.35-generic-pae 2.6.35.4
  Uname: Linux 2.6.35-22-generic-pae i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lool       1666 F.... pulseaudio
  CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 52'
     Mixer name	: 'Realtek ALC888'
     Components	: 'HDA:10ec0888,1458a002,00100001'
     Controls      : 38
     Simple ctrls  : 21
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xfbcfc000 irq 53'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 4
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Mon Nov  8 05:10:29 2010
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  IwConfig:
   lo        no wireless extensions.
  
   eth0      no wireless extensions.
  
   eth1      no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. P55A-UD3
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic-pae root=UUID=d1acbdf3-500b-4c57-8705-8649813e6e26 ro quiet splash
  ProcEnviron:
   LANG=fr_FR.utf8
   SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.38
  RfKill:
  
  SourcePackage: linux
  dmi.bios.date: 08/10/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F11
  dmi.board.name: P55A-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF11:bd08/10/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55A-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: P55A-UD3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/672387

Title:
  No link on RTL8111D - also breaks link on Windows

Status in The Linux Kernel:
  Won't Fix
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  MY Realtek RTL8111D onboard ethernet this doesn't work in Ubuntu 10.10. Network Manager shows the adapter as disconnected and ip link show eth0 gives:
  2: eth0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast state DOWN qlen 1000

  The adapter works under Windows 7. If one has booted Linux once, then
  the adapter doesn't work under Windows 7 anymore, even after a power
  off/power on cycle.  One needs to power off and *turn off the power
  supply* (on/off power supply switch or remove power cable) for e.g. 5
  mn to get the adapter to work again under Windows.

  WORKAROUND: modprobe -r r8169 && modprobe r8169

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: linux-image-2.6.35-22-generic-pae 2.6.35-22.35
  Regression: No
  Reproducible: Yes
  ProcVersionSignature: Ubuntu 2.6.35-22.35-generic-pae 2.6.35.4
  Uname: Linux 2.6.35-22-generic-pae i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lool       1666 F.... pulseaudio
  CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfbff8000 irq 52'
     Mixer name	: 'Realtek ALC888'
     Components	: 'HDA:10ec0888,1458a002,00100001'
     Controls      : 38
     Simple ctrls  : 21
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xfbcfc000 irq 53'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 4
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Mon Nov  8 05:10:29 2010
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.

   eth1      no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. P55A-UD3
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic-pae root=UUID=d1acbdf3-500b-4c57-8705-8649813e6e26 ro quiet splash
  ProcEnviron:
   LANG=fr_FR.utf8
   SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.38
  RfKill:

  SourcePackage: linux
  dmi.bios.date: 08/10/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F11
  dmi.board.name: P55A-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF11:bd08/10/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55A-UD3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: P55A-UD3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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