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[Bug 1007542] Re: pulseaudio stops responding after plugging Logitech webcam in

 

Andrei Dziahel, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** This bug is no longer a duplicate of bug 884210
   PCI/internal sound not working randomly, random hangs: "cannot set freq 16000 to ep 0x86" shown in syslog

** Tags added: bios-outdated-8.7 needs-upstream-testing regression-
potential

** Package changed: pulseaudio (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1007542

Title:
  pulseaudio stops responding after plugging Logitech webcam in

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Repro: plug Logitech C270 (one I have) webcam in USB port (others with
  builtin microphone are affected most likely)

  Expected: device hooks up and works properly
  Actual behavior: pulseaudio becomes unresponsive (totem freezes, volume controls work with huge delay, sound is not played at all), dmesg becomes flooded with messages like "7:3:4: cannot set freq 48000 to ep 0x86"

  After unplugging webcam pulseaudio becomes responsive again.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: pulseaudio 1:1.1-0ubuntu15.1
  ProcVersionSignature: Ubuntu 3.2.0-25.40-generic-pae 3.2.18
  Uname: Linux 3.2.0-25-generic-pae i686
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   andy      17317 F...m pulseaudio
   /dev/snd/controlC2:  andy      17317 F.... pulseaudio
   /dev/snd/controlC0:  andy      17317 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xfbff4000 irq 16'
     Mixer name	: 'Realtek ALC889'
     Components	: 'HDA:10ec0889,14627388,00100004'
     Controls      : 47
     Simple ctrls  : 23
  Card1.Amixer.info:
   Card hw:1 'U0x46d0x825'/'USB Device 0x46d:0x825 at usb-0000:00:12.2-2, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB046d:0825'
     Controls      : 2
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 6144
     Mono: Capture 6144 [100%] [30.00dB] [off]
  Card2.Amixer.info:
   Card hw:2 'NVidia'/'HDA NVidia at 0xfeafc000 irq 19'
     Mixer name	: 'Nvidia GPU 16 HDMI/DP'
     Components	: 'HDA:10de0016,10de0101,00100100'
     Controls      : 25
     Simple ctrls  : 5
  Date: Fri Jun  1 19:48:01 2012
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to precise on 2012-04-26 (35 days ago)
  dmi.bios.date: 05/12/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V8.6
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 770T-C45 (MS-7388)
  dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
  dmi.board.version: 3.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
  dmi.chassis.version: 3.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV8.6:bd05/12/2010:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7388:pvr3.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rn770T-C45(MS-7388):rvr3.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr3.0:
  dmi.product.name: MS-7388
  dmi.product.version: 3.0
  dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

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