← Back to team overview

kernel-packages team mailing list archive

[Bug 1214180] Re: Toshiba Portege Z935-ST4N03 will not suspend again after suspend/resume

 

I would just like to add that I followed the instructions on
https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume
in the section "Suspending from text mode". 

Meaning that I booted with no_console_suspend, went into VT1, and did
sudo pm-suspend. The laptop suspended and resumed with no trouble. Then
I did it again, and just like suspending from the power manager, it
didn't successfully suspend. I had to hold down the power key to power
down, and then turn the computer back on to reboot.

I am unsure what else to try, so I'll wait patiently for input. I went to
https://wiki.ubuntu.com/DebuggingKernelSuspend
but that seems to be instructions for debugging the *resume*. I am having trouble getting it to suspend, so I wasn't sure if that would be useful.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1214180

Title:
  Toshiba Portege Z935-ST4N03 will not suspend again after
  suspend/resume

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  After suspending my Toshiba Portege Z935-ST4N03 laptop once and
  resuming, I am unable to suspend the second time. When I attempt a
  second suspend, the suspend does not complete.

  I have tried to suspend via right-clicking on the Power Manager applet, and I also tried (as suggested at https://wiki.ubuntu.com/KernelTeam/SuspendResumeTesting):
  sudo apt-get install checkbox
  sudo bash /usr/share/checkbox/scripts/suspend_test --full

  When running that script, the first time the computer suspended and
  resumed itself, but the second time, the suspend didn't succeed. I
  eventually hit the power off button and held it down until the
  computer shut down, then rebooted. I got a "crash report" and
  attempted to report an issue, but it didn't (as far as I can tell)
  actually send the data anywhere, although I clicked Continue, so I am
  instead trying this route.

  I used the ubuntu-bug linux command to report this issue, so I am
  assuming you will have some information... I will also attach the
  results of lspci -vnvn

  Further notes:
  - This is a pretty new laptop so I have not previously installed a different working version of Ubuntu, so I cannot tell you when it stopped working or if it was ever working before, sorry!
  - I will also try some steps from some of the kernel debugging pages and report back here.
  - $ cat /proc/version_signature 
  Ubuntu 3.8.0-27.40-generic 3.8.13.4

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-27-generic 3.8.0-27.40
  ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
  Uname: Linux 3.8.0-27-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jhodgdon   2187 F.... pulseaudio
  Date: Mon Aug 19 16:08:14 2013
  HibernationDevice: RESUME=UUID=83309235-54d3-42b7-92d8-7fac594f6e68
  InstallationDate: Installed on 2013-06-17 (63 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
  MachineType: TOSHIBA PORTEGE Z935
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-27-generic root=UUID=cc61d39a-8b97-457b-88b2-710d49656f9f ro acpi_backlight=vendor
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-27-generic N/A
   linux-backports-modules-3.8.0-27-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/04/2013
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 6.70
  dmi.board.asset.tag: 0000000000
  dmi.board.name: PORTEGE Z935
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion6.70:bd04/04/2013:svnTOSHIBA:pnPORTEGEZ935:pvrPT234U-07101X:rvnTOSHIBA:rnPORTEGEZ935:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE Z935
  dmi.product.version: PT234U-07101X
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1214180/+subscriptions


References