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[Bug 1214129] Re: [Microsoft Corporation Surface with Windows 8 Pro] suspend/resume failure

 

Lukas Isphording, an update is available for your BIOS (1.04.0350). If
you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Thank you for your understanding.

** Tags added: bios-outdated-1.04.0350 needs-upstream-testing
regression-potential

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: needs-suspend-log

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https://bugs.launchpad.net/bugs/1214129

Title:
  [Microsoft Corporation Surface with Windows 8 Pro] suspend/resume
  failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  After going to suspend mode, the surface didn't start up again. I
  think it has something to do with the new method for hybernation mode
  to reduce power consumption and the lack of support for that in the
  linux kernel?

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-2-generic 3.11.0-2.5
  ProcVersionSignature: Ubuntu 3.11.0-2.5-generic 3.11.0-rc5
  Uname: Linux 3.11.0-2-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lukas      1725 F.... pulseaudio
  Date: Mon Aug 19 22:34:55 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=9912aa63-45a1-4224-b83a-9f2d8280c4dc
  InstallationDate: Installed on 2013-08-06 (13 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Microsoft Corporation Surface with Windows 8 Pro
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-2-generic root=UUID=f84ce05f-9146-4c97-8438-72b8f37dafad ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-2-generic N/A
   linux-backports-modules-3.11.0-2-generic  N/A
   linux-firmware                            1.113
  SourcePackage: linux
  Title: [Microsoft Corporation Surface with Windows 8 Pro] suspend/resume failure
  UpgradeStatus: Upgraded to saucy on 2013-08-07 (11 days ago)
  UserGroups:
   
  dmi.bios.date: 03/29/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.03.0450
  dmi.board.asset.tag: 0
  dmi.board.name: Surface with Windows 8 Pro
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: 1
  dmi.chassis.asset.tag: 0
  dmi.chassis.type: 17
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: 1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.03.0450:bd03/29/2013:svnMicrosoftCorporation:pnSurfacewithWindows8Pro:pvr1:rvnMicrosoftCorporation:rnSurfacewithWindows8Pro:rvr1:cvnMicrosoftCorporation:ct17:cvr1:
  dmi.product.name: Surface with Windows 8 Pro
  dmi.product.version: 1
  dmi.sys.vendor: Microsoft Corporation

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