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[Bug 1214180] Re: Toshiba Portege Z935-ST4N03 will not suspend again after suspend/resume

 

I downloaded the AMD 64 ISO image from http://cdimage.ubuntu.com/daily-
live/current/ and used the Startup Disk Creator utility to make a
bootalbe USB stick. Then I hit F12 on bootup, went into setup, and made
sure the USB stick was first in the bootup order. Then I tried several
times to boot off the USB.

However, even though when I hit F12 to see the USB stick its identifier
is there in the list, my system is not booting off the USB stick. I keep
getting through to the regular hard disk Grub menu instead. There is
some error message flashing on the screen but it is too fast to read.

I also tried re-making the USB drive, this time making sure to erase the
disk first.

Following the instructions on
https://help.ubuntu.com/community/UEFI
(because I do have UEFI on this computer), I also verified that I have Secure Boot disabled in the BIOS (that was already the case) and that RapidStart Technology is disabled (that was also already the case).

So, I am not sure how to proceed with testing the latest mainline image.
Obviously, I don't want to reinstall the O/S on my computer. And it does
not have a CD/DVD rom drive, so I cannot try booting from that.

HOWEVER, I was able to boot from the mainstream kernel labeled
v3.11-rc6-saucy from the URL suggested above (AMD-64 version). I was
also going to try the 3.9 RC8 Raring kernel, but the .deb file I
downloaded (twice, just to be sure) would not install with dpkg -i
(message said "... is not a debian format archive"). The specific kernel
I booted from says 3.22.0-031100rc6-generic.

And, when I booted from this kernel, I was able to suspend repeatedly.
So I would say this is fixed upstream.

I will try mark this bug accordingly after saving this comment. (not
sure if I can do both at the same time and I don't want to lose the
comment)

If bisecting to figure out which kernel it is first fixed in would help,
let me know and I would be happy to do so.

** Tags removed: needs-upstream-testing
** Tags added: kernel-fixed-upstream kernel-fixed-upstream-v3.11-rc6

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1214180

Title:
  Toshiba Portege Z935-ST4N03 will not suspend again after
  suspend/resume

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  After suspending my Toshiba Portege Z935-ST4N03 laptop once and
  resuming, I am unable to suspend the second time. When I attempt a
  second suspend, the suspend does not complete.

  I have tried to suspend via right-clicking on the Power Manager applet, and I also tried (as suggested at https://wiki.ubuntu.com/KernelTeam/SuspendResumeTesting):
  sudo apt-get install checkbox
  sudo bash /usr/share/checkbox/scripts/suspend_test --full

  When running that script, the first time the computer suspended and
  resumed itself, but the second time, the suspend didn't succeed. I
  eventually hit the power off button and held it down until the
  computer shut down, then rebooted. I got a "crash report" and
  attempted to report an issue, but it didn't (as far as I can tell)
  actually send the data anywhere, although I clicked Continue, so I am
  instead trying this route.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-27-generic 3.8.0-27.40
  ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
  Uname: Linux 3.8.0-27-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jhodgdon   2187 F.... pulseaudio
  Date: Mon Aug 19 16:08:14 2013
  HibernationDevice: RESUME=UUID=83309235-54d3-42b7-92d8-7fac594f6e68
  InstallationDate: Installed on 2013-06-17 (63 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
  MachineType: TOSHIBA PORTEGE Z935
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-27-generic root=UUID=cc61d39a-8b97-457b-88b2-710d49656f9f ro acpi_backlight=vendor
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-27-generic N/A
   linux-backports-modules-3.8.0-27-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/04/2013
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 6.70
  dmi.board.asset.tag: 0000000000
  dmi.board.name: PORTEGE Z935
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion6.70:bd04/04/2013:svnTOSHIBA:pnPORTEGEZ935:pvrPT234U-07101X:rvnTOSHIBA:rnPORTEGEZ935:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE Z935
  dmi.product.version: PT234U-07101X
  dmi.sys.vendor: TOSHIBA

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