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[Bug 940846] Re: ata lost interrupts, blocked waiting for disk

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Wed, 21 Aug 2013 08:14:50 -0000
Reply-to: Bug 940846 <940846@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Sam Brightman, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: bios-outdated-f8 needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/940846

Title:
  ata lost interrupts, blocked waiting for disk

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  At some point on 29th July my Ubuntu 10.04 machine became
  unresponsive. I recognise this was a while ago, but wanted to register
  it at least in case other people had the same issue or it came up
  again. I did capture the full syslogs from the time, but unforunately
  the bug reporting tool will have atached my 11.10 details.

  When I tried to use the machine at least networking and crond were
  still running, but display was not outputting anything and I couldn't
  log in using VNC or SSH. Machine was pingable and showed open ports.
  After rebooting, I saw these errors in the logs:

  sam@wildthing:/var/log$ zgrep "lost interrupt" syslog* 
  syslog.1:Jul 29 08:12:13 wildthing kernel: [176483.080064] ata7: lost interrupt (Status 0x58)
  syslog.1:Jul 29 08:36:24 wildthing kernel: [177934.080065] ata7: lost interrupt (Status 0x58)
  syslog.1:Jul 29 12:59:19 wildthing kernel: [193709.120067] ata7: lost interrupt (Status 0x58)
  syslog.1:Jul 29 13:09:54 wildthing kernel: [194344.080066] ata7: lost interrupt (Status 0x58)
  syslog.1:Jul 29 15:16:05 wildthing kernel: [201915.120092] ata7: lost interrupt (Status 0x58)

  They are followed by related messages, then finally some tasks look
  like they are blocking writing to disk:

  sam@wildthing:/var/log$ grep blocked syslog.1 
  Jul 29 17:00:51 wildthing kernel: [208200.940118] INFO: task udisks-daemon:1938 blocked for more than 120 seconds.
  Jul 29 17:02:51 wildthing kernel: [208320.940121] INFO: task udisks-daemon:1938 blocked for more than 120 seconds.
  Jul 29 17:04:51 wildthing kernel: [208440.940050] INFO: task kjournald:363 blocked for more than 120 seconds.
  Jul 29 17:04:51 wildthing kernel: [208440.940292] INFO: task NetworkManager:928 blocked for more than 120 seconds.
  Jul 29 17:04:51 wildthing kernel: [208440.940501] INFO: task udisks-daemon:1938 blocked for more than 120 seconds.
  Jul 29 17:06:51 wildthing kernel: [208560.940055] INFO: task kjournald:363 blocked for more than 120 seconds.
  Jul 29 17:06:51 wildthing kernel: [208560.940294] INFO: task rs:main Q:Reg:10822 blocked for more than 120 seconds.
  Jul 29 17:06:51 wildthing kernel: [208560.940589] INFO: task NetworkManager:928 blocked for more than 120 seconds.
  Jul 29 17:06:51 wildthing kernel: [208560.940785] INFO: task flush-8:16:1484 blocked for more than 120 seconds.
  Jul 29 17:06:51 wildthing kernel: [208560.941033] INFO: task udisks-daemon:1938 blocked for more than 120 seconds.

  Previous boot was on 27th:

  sam@wildthing:/var/log$ zgrep "kmsg started" syslog*
  syslog.1:Jul 30 08:49:02 wildthing kernel: imklog 4.6.4, log source = /proc/kmsg started.
  syslog.4.gz:Jul 27 07:11:13 wildthing kernel: imklog 4.6.4, log source = /proc/kmsg started.

  ATA devices at previous boot:

  sam@wildthing:/var/log$ zgrep PIONEER syslog.4.gz 
  Jul 27 07:11:13 wildthing kernel: [    2.380539] ata7.00: ATAPI: PIONEER DVD-RW  DVR-111, 1.06, max UDMA/66
  Jul 27 07:11:13 wildthing kernel: [    2.949997] scsi 6:0:0:0: CD-ROM            PIONEER  DVD-RW  DVR-111  1.06 PQ: 0 ANSI: 5
  sam@wildthing:/var/log$ zgrep SAMSUNG syslog.4.gz 
  Jul 27 07:11:13 wildthing kernel: [    2.380690] ata7.01: ATA-7: SAMSUNG SP1654N, BV100-45, max UDMA/100
  Jul 27 07:11:13 wildthing kernel: [    2.936419] ata1.00: ATA-7: SAMSUNG HD103UJ, 1AA01117, max UDMA7
  Jul 27 07:11:13 wildthing kernel: [    2.942978] scsi 0:0:0:0: Direct-Access     ATA      SAMSUNG HD103UJ  1AA0 PQ: 0 ANSI: 5
  Jul 27 07:11:13 wildthing kernel: [    2.961682] scsi 6:0:1:0: Direct-Access     ATA      SAMSUNG SP1654N  BV10 PQ: 0 ANSI: 5
  sam@wildthing:/var/log$ zgrep ata7 syslog.4.gz 
  Jul 27 07:11:13 wildthing kernel: [    2.185847] ata7: PATA max UDMA/100 cmd 0x1f0 ctl 0x3f6 bmdma 0xfa00 irq 14
  Jul 27 07:11:13 wildthing kernel: [    2.380539] ata7.00: ATAPI: PIONEER DVD-RW  DVR-111, 1.06, max UDMA/66
  Jul 27 07:11:13 wildthing kernel: [    2.380685] ata7.01: HPA detected: current 312579695, native 312581808
  Jul 27 07:11:13 wildthing kernel: [    2.380690] ata7.01: ATA-7: SAMSUNG SP1654N, BV100-45, max UDMA/100
  Jul 27 07:11:13 wildthing kernel: [    2.380692] ata7.01: 312579695 sectors, multi 16: LBA48 
  Jul 27 07:11:13 wildthing kernel: [    2.420442] ata7.00: configured for UDMA/66
  Jul 27 07:11:13 wildthing kernel: [    2.480531] ata7.01: configured for UDMA/100
  sam@wildthing:/var/log$ zgrep "irq 14" syslog.4.gz 
  Jul 27 07:11:13 wildthing kernel: [    2.185847] ata7: PATA max UDMA/100 cmd 0x1f0 ctl 0x3f6 bmdma 0xfa00 irq 14

  ata# assignment has swapped around this boot, so nothing on ata7 but I
  would guess that is normal.

  sam@wildthing:/var/log$ dmesg | grep PIONEER
  [    2.390517] ata1.00: ATAPI: PIONEER DVD-RW  DVR-111, 1.06, max UDMA/66
  [    2.503930] scsi 0:0:0:0: CD-ROM            PIONEER  DVD-RW  DVR-111  1.06 PQ: 0 ANSI: 5
  sam@wildthing:/var/log$ dmesg | grep SAMSUNG
  [    2.390687] ata1.01: ATA-7: SAMSUNG SP1654N, BV100-45, max UDMA/100
  [    2.515830] scsi 0:0:1:0: Direct-Access     ATA      SAMSUNG SP1654N  BV10 PQ: 0 ANSI: 5
  [    2.956405] ata5.00: ATA-7: SAMSUNG HD103UJ, 1AA01117, max UDMA7
  [    2.962916] scsi 4:0:0:0: Direct-Access     ATA      SAMSUNG HD103UJ  1AA0 PQ: 0 ANSI: 5
  sam@wildthing:/var/log$ dmesg | grep ata7
  [    2.200602] ata7: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f200 irq 22
  [    2.550125] ata7: SATA link down (SStatus 0 SControl 300)
  sam@wildthing:/var/log$ dmesg | grep "irq 22"
  [    2.200596] ata5: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f100 irq 22
  [    2.200599] ata6: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f180 irq 22
  [    2.200602] ata7: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f200 irq 22
  [    2.200605] ata8: SATA max UDMA/133 abar m1024@0xfe02f000 port 0xfe02f280 irq 22

  I understand this could be a hardware problem, but I don't know what
  to do to track this down further, so assigning to the kernel for now.
  Please request further information if required.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image (not installed)
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  sam        3588 F.... pulseaudio
   /dev/snd/controlC0:  sam        3588 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xfe024000 irq 16'
     Mixer name	: 'Realtek ALC889A'
     Components	: 'HDA:10ec0885,1458a102,00100101'
     Controls      : 39
     Simple ctrls  : 22
  Card1.Amixer.info:
   Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfdefc000 irq 44'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100100'
     Controls      : 4
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Card2.Amixer.info:
   Card hw:2 'U0x46d0x809'/'USB Device 0x46d:0x809 at usb-0000:00:12.2-1, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB046d:0809'
     Controls      : 2
     Simple ctrls  : 1
  Card2.Amixer.values:
   Simple mixer control 'Mic',0
     Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
     Capture channels: Mono
     Limits: Capture 0 - 6400
     Mono: Capture 6400 [100%] [31.00dB] [on]
  Date: Sat Feb 25 10:41:27 2012
  HibernationDevice: RESUME=UUID=459081c3-3868-4395-88a8-fccfbb0f31b3
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. GA-MA790XT-UD4P
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: root=UUID=70c57219-aee8-42ad-bbd7-b5b7dbc1e0a1 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-12-generic N/A
   linux-backports-modules-3.0.0-12-generic  N/A
   linux-firmware                            1.60
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: Upgraded to oneiric on 2011-11-15 (102 days ago)
  WpaSupplicantLog:
   
  dmi.bios.date: 07/12/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F8g
  dmi.board.name: GA-MA790XT-UD4P
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF8g:bd07/12/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA790XT-UD4P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA790XT-UD4P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: GA-MA790XT-UD4P
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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