kernel-packages team mailing list archive

["\\|Bruce L" <1063474@xxxxxxxxxxxxxxxxxx>]

On 8/23/2013 10:11 PM, Robert Hancock wrote:
> On Fri, Aug 23, 2013 at 6:34 PM, Bruce Link <Bruce@xxxxxxx> wrote:
>>> On 8/18/2013 2:05 AM, Robert Hancock wrote:
>>>> On Sat, Aug 17, 2013 at 11:32 AM, Bruce Link <Bruce@xxxxxxx> wrote:
>>>>> On 8/15/2013 9:47 PM, Bruce Link wrote:
>>>>>> On 8/15/2013 12:36 AM, Robert Hancock wrote:
>>>>>>> On Wed, Aug 14, 2013 at 4:17 PM, Bruce Link <Bruce@xxxxxxx> wrote:
>>>>>>>>> These NVIDIA SATA controllers are a pain as they all seem to have a
>>>>>>>>> different set of bugs related to hardreset, etc. What happens if you
>>>>>>>>> boot up
>>>>>>>>> without the drive connected and then plug in the cable after the system
>>>>>>>>> boots up?
>>>>>>>> Roughly the same error is returned. See below for the dmesg output.
>>>>>>>>
>>>>>>>>
>>>>>>>> root@teevee:/sys/devices/pci0000:00/0000:00:06.0/ata1/host0/scsi_host/host0#
>>>>>>>> echo "- - -" > /sys/class/scsi_host/host4/scan
>>>>>>>>
>>>>>>>> root@teevee:/sys/devices/pci0000:00/0000:00:06.0/ata1/host0/scsi_host/host0#
>>>>>>>> dmesg|grep ata5
>>>>>>>> [    1.030224] ata5: SATA max UDMA/133 cmd 0x9e0 ctl 0xbe0 bmdma 0xc400
>>>>>>>> irq
>>>>>>>> 20
>>>>>>>> [    1.354216] ata5: SATA link down (SStatus 0 SControl 300)
>>>>>>>> [  944.773288] ata5: exception Emask 0x10 SAct 0x0 SErr 0x50000 action
>>>>>>>> 0xf
>>>>>>>> [  944.773304] ata5: SError: { PHYRdyChg CommWake }
>>>>>>>> [  944.773322] ata5: hard resetting link
>>>>>>>> [  945.652070] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
>>>>>>>> [  945.660176] ata5.00: ATAPI: ATAPI   iHOS104, WL0F, max UDMA/100
>>>>>>>> [  945.676165] ata5.00: configured for UDMA/100
>>>>>>>> [  950.676049] ata5.00: qc timeout (cmd 0xa0)
>>>>>>>> [  950.676056] ata5.00: TEST_UNIT_READY failed (err_mask=0x5)
>>>>>>>> [  950.676064] ata5: hard resetting link
>>>>>>>> [  950.676066] ata5: nv: skipping hardreset on occupied port
>>>>>>>> [  951.144073] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
>>>>>>>> [  951.168168] ata5.00: configured for UDMA/100
>>>>>>>> [  956.168049] ata5.00: qc timeout (cmd 0xa0)
>>>>>>>> [  956.168057] ata5.00: TEST_UNIT_READY failed (err_mask=0x4)
>>>>>>>> [  956.168061] ata5: limiting SATA link speed to 1.5 Gbps
>>>>>>>> [  956.168064] ata5.00: limiting speed to UDMA/100:PIO3
>>>>>>>> [  956.168070] ata5: hard resetting link
>>>>>>>> [  956.168072] ata5: nv: skipping hardreset on occupied port
>>>>>>>> [  956.636056] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
>>>>>>>> [  956.660169] ata5.00: configured for UDMA/100
>>>>>>>> [  961.660036] ata5.00: qc timeout (cmd 0xa0)
>>>>>>>> [  961.660044] ata5.00: TEST_UNIT_READY failed (err_mask=0x4)
>>>>>>>> [  961.660046] ata5.00: disabled
>>>>>>>> [  961.660061] ata5: hard resetting link
>>>>>>>> [  962.544045] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
>>>>>>>> [  962.544061] ata5: EH complete
>>>>>>>>
>>>>>>>> root@teevee:/sys/devices/pci0000:00/0000:00:06.0/ata1/host0/scsi_host/host0#
>>>>>>>>
>>>>>>> Hmm, it did a hard reset on the hotplug with seemingly the same
>>>>>>> effect. Can we narrow down the problem any more: does this drive work
>>>>>>> on this machine under any Linux version, or in Windows? Can you try it
>>>>>>> in another Linux machine with a different controller to see if it
>>>>>>> works there?
>>>>>> Well, this is embarrassing.
>>>>>>
>>>>>> I've always assumed the problem was with the with the motherboard, as the
>>>>>> DVD will always successfully boot a windows installer, so I assumed
>>>>>> everything with the drive was OK. On further inspection, it appears that the
>>>>>> drive falls down when being accessed from the WinPE environment, much the
>>>>>> same as in linux. I've tested this on another PC and the result looks to be
>>>>>> the same. I'm going to do some more testing, and will send another email if
>>>>>> I find out otherwise. But I think we can consider this closed.
>>>>>>
>>>>>> Sorry to be a bother.
>>>>>> Bruce
>>>>> I hooked up the DVD drive to a USB-SATA adapter to a PC and the DVD drive
>>>>> works great (under both windows and linux). I was able to copy a large
>>>>> number of files with no performance issues.
>>>>> The PC that I did the second test on turns out to have a nVidia MCP51
>>>>> chipset (It's a gateway GT4016 with a KTBC51G-LF motherboard). I should have
>>>>> checked this beforehand.
>>>>>
>>>>> So this problem looks to persist across different nVidia chipsets.
>>>> Given that it fails in Windows as well on those machines, it sounds
>>>> like there's some kind of compatibility issue between this drive and
>>>> the NV chipsets. I don't know why their SATA chipsets (at least the
>>>> pre-AHCI ones) have some many issues, but they do seem to.
>>> I've located a spare HDD and loaded Windows 7 on it. In Windows  7 (not WinPE), I am able to successfully use the BD-ROM drive on both computers (MCP61 and MCP51 chipsets). So it appears there is a difference in the drivers between the Windows 7 and WinPE driver. News to me.
>>>
>>> I believe this rules out a general hardware incompatibility.
>>>
>>> What further can I do?
> (Forgot to CC the list previously)
>
> It would likely help to confirm whether the driver that was working
> was provided by NVIDIA (which may be the case even if the driver was
> automatically installed by Windows setup) or was a default Microsoft
> one. If it's using an NVIDIA driver then it's quite likely they're
> somehow working around whatever problem we're running into.
The driver information as supplied by windows is:
filename: nvstor.sys
Provider: NVIDIA Corporation
File Version: 10.6.0.18 (NT.091202-1659)

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https://bugs.launchpad.net/bugs/1063474

Title:
  System fails to connect to iHOS-104 DVD drive with nvidia MCP61
  chipset.

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The computer fails to connect to the LG iHOS-104 DVD drive.
  The drive is working, as it will boot the Windows installer.

  I have seen similar bugs posted on the internet for the past 5 years.
  Here's a thread that shows the problem fixed for the MCP55 chipset.

  http://www.gossamer-
  threads.com/lists/linux/kernel/1234502?do=post_view_threaded#1234502

  WORKAROUND: Use the DVD drive with a USB-SATA adapter.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-17-generic 3.5.0-17.27
  ProcVersionSignature: Ubuntu 3.5.0-17.27-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  ApportVersion: 2.6.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  watchtv    7366 F.... pulseaudio
   /dev/snd/controlC0:  watchtv    4814 F.... alsamixer
                        watchtv    7366 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  Date: Sun Oct  7 19:34:10 2012
  HibernationDevice: RESUME=UUID=914386c4-84a9-4eb4-8382-cb6f877f7ef6
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  Lsusb:
   Bus 002 Device 006: ID 046d:c047 Logitech, Inc. Laser Mouse
   Bus 002 Device 005: ID 0e8f:0021 GreenAsia Inc. Multimedia Keyboard Controller
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Gigabyte Technology Co., Ltd. M68M-S2P
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=81823799-2b15-4236-887b-e3497f3f6a46 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-17-generic N/A
   linux-backports-modules-3.5.0-17-generic  N/A
   linux-firmware                            1.94
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:

  dmi.bios.date: 07/15/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: FCb
  dmi.board.name: M68M-S2P
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFCb:bd07/15/2010:svnGigabyteTechnologyCo.,Ltd.:pnM68M-S2P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM68M-S2P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: M68M-S2P
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
  ---
  ApportVersion: 2.12-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  watchtv    1305 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  CurrentDmesg:
   [   55.165828] pool[1480]: segfault at 40 ip 00007f3d05544f87 sp 00007f3d03653c50 error 4 in tumbler-gst-thumbnailer.so[7f3d05542000+4000]
   [  707.285402] python[6778]: segfault at 0 ip 00007eff23bde2f7 sp 00007fffeba941f8 error 4 in libgtk-3.so.0.800.2[7eff23ade000+4c5000]
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=914386c4-84a9-4eb4-8382-cb6f877f7ef6
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 003: ID 0e8f:0021 GreenAsia Inc. Multimedia Keyboard Controller
   Bus 002 Device 002: ID 045e:0719 Microsoft Corp. Xbox 360 Wireless Adapter
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Gigabyte Technology Co., Ltd. M68M-S2P
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-6-generic root=UUID=e276cadb-f115-40c5-abe4-2471badc3113 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
  RelatedPackageVersions:
   linux-restricted-modules-3.10.0-6-generic N/A
   linux-backports-modules-3.10.0-6-generic  N/A
   linux-firmware                            1.113
  RfKill:

  Tags:  saucy
  Uname: Linux 3.10.0-6-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 08/25/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: FC
  dmi.board.name: M68M-S2P
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFC:bd08/25/2010:svnGigabyteTechnologyCo.,Ltd.:pnM68M-S2P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM68M-S2P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: M68M-S2P
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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