kernel-packages team mailing list archive

["\\|Bruce L" <1063474@xxxxxxxxxxxxxxxxxx>]

On 8/24/2013 10:54 AM, Bruce Link wrote:
> On 8/23/2013 10:11 PM, Robert Hancock wrote:
>> On Fri, Aug 23, 2013 at 6:34 PM, Bruce Link <Bruce@xxxxxxx> wrote:
>>>> On 8/18/2013 2:05 AM, Robert Hancock wrote:
>>>>> On Sat, Aug 17, 2013 at 11:32 AM, Bruce Link <Bruce@xxxxxxx> wrote:
>>>>>> On 8/15/2013 9:47 PM, Bruce Link wrote:
>>>>>>> On 8/15/2013 12:36 AM, Robert Hancock wrote:
>>>>>>>> On Wed, Aug 14, 2013 at 4:17 PM, Bruce Link <Bruce@xxxxxxx> wrote:
>>>>>>>>>> These NVIDIA SATA controllers are a pain as they all seem to 
>>>>>>>>>> have a
>>>>>>>>>> different set of bugs related to hardreset, etc. What happens 
>>>>>>>>>> if you
>>>>>>>>>> boot up
>>>>>>>>>> without the drive connected and then plug in the cable after 
>>>>>>>>>> the system
>>>>>>>>>> boots up?
>>>>>>>>> Roughly the same error is returned. See below for the dmesg 
>>>>>>>>> output.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> root@teevee:/sys/devices/pci0000:00/0000:00:06.0/ata1/host0/scsi_host/host0# 
>>>>>>>>>
>>>>>>>>> echo "- - -" > /sys/class/scsi_host/host4/scan
>>>>>>>>>
>>>>>>>>> root@teevee:/sys/devices/pci0000:00/0000:00:06.0/ata1/host0/scsi_host/host0# 
>>>>>>>>>
>>>>>>>>> dmesg|grep ata5
>>>>>>>>> [    1.030224] ata5: SATA max UDMA/133 cmd 0x9e0 ctl 0xbe0 
>>>>>>>>> bmdma 0xc400
>>>>>>>>> irq
>>>>>>>>> 20
>>>>>>>>> [    1.354216] ata5: SATA link down (SStatus 0 SControl 300)
>>>>>>>>> [  944.773288] ata5: exception Emask 0x10 SAct 0x0 SErr 
>>>>>>>>> 0x50000 action
>>>>>>>>> 0xf
>>>>>>>>> [  944.773304] ata5: SError: { PHYRdyChg CommWake }
>>>>>>>>> [  944.773322] ata5: hard resetting link
>>>>>>>>> [  945.652070] ata5: SATA link up 1.5 Gbps (SStatus 113 
>>>>>>>>> SControl 300)
>>>>>>>>> [  945.660176] ata5.00: ATAPI: ATAPI   iHOS104, WL0F, max 
>>>>>>>>> UDMA/100
>>>>>>>>> [  945.676165] ata5.00: configured for UDMA/100
>>>>>>>>> [  950.676049] ata5.00: qc timeout (cmd 0xa0)
>>>>>>>>> [  950.676056] ata5.00: TEST_UNIT_READY failed (err_mask=0x5)
>>>>>>>>> [  950.676064] ata5: hard resetting link
>>>>>>>>> [  950.676066] ata5: nv: skipping hardreset on occupied port
>>>>>>>>> [  951.144073] ata5: SATA link up 1.5 Gbps (SStatus 113 
>>>>>>>>> SControl 300)
>>>>>>>>> [  951.168168] ata5.00: configured for UDMA/100
>>>>>>>>> [  956.168049] ata5.00: qc timeout (cmd 0xa0)
>>>>>>>>> [  956.168057] ata5.00: TEST_UNIT_READY failed (err_mask=0x4)
>>>>>>>>> [  956.168061] ata5: limiting SATA link speed to 1.5 Gbps
>>>>>>>>> [  956.168064] ata5.00: limiting speed to UDMA/100:PIO3
>>>>>>>>> [  956.168070] ata5: hard resetting link
>>>>>>>>> [  956.168072] ata5: nv: skipping hardreset on occupied port
>>>>>>>>> [  956.636056] ata5: SATA link up 1.5 Gbps (SStatus 113 
>>>>>>>>> SControl 300)
>>>>>>>>> [  956.660169] ata5.00: configured for UDMA/100
>>>>>>>>> [  961.660036] ata5.00: qc timeout (cmd 0xa0)
>>>>>>>>> [  961.660044] ata5.00: TEST_UNIT_READY failed (err_mask=0x4)
>>>>>>>>> [  961.660046] ata5.00: disabled
>>>>>>>>> [  961.660061] ata5: hard resetting link
>>>>>>>>> [  962.544045] ata5: SATA link up 1.5 Gbps (SStatus 113 
>>>>>>>>> SControl 310)
>>>>>>>>> [  962.544061] ata5: EH complete
>>>>>>>>>
>>>>>>>>> root@teevee:/sys/devices/pci0000:00/0000:00:06.0/ata1/host0/scsi_host/host0# 
>>>>>>>>>
>>>>>>>>>
>>>>>>>> Hmm, it did a hard reset on the hotplug with seemingly the same
>>>>>>>> effect. Can we narrow down the problem any more: does this 
>>>>>>>> drive work
>>>>>>>> on this machine under any Linux version, or in Windows? Can you 
>>>>>>>> try it
>>>>>>>> in another Linux machine with a different controller to see if it
>>>>>>>> works there?
>>>>>>> Well, this is embarrassing.
>>>>>>>
>>>>>>> I've always assumed the problem was with the with the 
>>>>>>> motherboard, as the
>>>>>>> DVD will always successfully boot a windows installer, so I assumed
>>>>>>> everything with the drive was OK. On further inspection, it 
>>>>>>> appears that the
>>>>>>> drive falls down when being accessed from the WinPE environment, 
>>>>>>> much the
>>>>>>> same as in linux. I've tested this on another PC and the result 
>>>>>>> looks to be
>>>>>>> the same. I'm going to do some more testing, and will send 
>>>>>>> another email if
>>>>>>> I find out otherwise. But I think we can consider this closed.
>>>>>>>
>>>>>>> Sorry to be a bother.
>>>>>>> Bruce
>>>>>> I hooked up the DVD drive to a USB-SATA adapter to a PC and the 
>>>>>> DVD drive
>>>>>> works great (under both windows and linux). I was able to copy a 
>>>>>> large
>>>>>> number of files with no performance issues.
>>>>>> The PC that I did the second test on turns out to have a nVidia 
>>>>>> MCP51
>>>>>> chipset (It's a gateway GT4016 with a KTBC51G-LF motherboard). I 
>>>>>> should have
>>>>>> checked this beforehand.
>>>>>>
>>>>>> So this problem looks to persist across different nVidia chipsets.
>>>>> Given that it fails in Windows as well on those machines, it sounds
>>>>> like there's some kind of compatibility issue between this drive and
>>>>> the NV chipsets. I don't know why their SATA chipsets (at least the
>>>>> pre-AHCI ones) have some many issues, but they do seem to.
>>>> I've located a spare HDD and loaded Windows 7 on it. In Windows  7 
>>>> (not WinPE), I am able to successfully use the BD-ROM drive on both 
>>>> computers (MCP61 and MCP51 chipsets). So it appears there is a 
>>>> difference in the drivers between the Windows 7 and WinPE driver. 
>>>> News to me.
>>>>
>>>> I believe this rules out a general hardware incompatibility.
>>>>
>>>> What further can I do?
>> (Forgot to CC the list previously)
>>
>> It would likely help to confirm whether the driver that was working
>> was provided by NVIDIA (which may be the case even if the driver was
>> automatically installed by Windows setup) or was a default Microsoft
>> one. If it's using an NVIDIA driver then it's quite likely they're
>> somehow working around whatever problem we're running into.
> The driver information as supplied by windows is:
> filename: nvstor.sys
> Provider: NVIDIA Corporation
> File Version: 10.6.0.18 (NT.091202-1659)
Robert,

Is there any more information I can supply that would be helpful?

Thanks
Bruce

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https://bugs.launchpad.net/bugs/1063474

Title:
  System fails to connect to iHOS-104 DVD drive with nvidia MCP61
  chipset.

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The computer fails to connect to the LG iHOS-104 DVD drive.
  The drive is working, as it will boot the Windows installer.

  I have seen similar bugs posted on the internet for the past 5 years.
  Here's a thread that shows the problem fixed for the MCP55 chipset.

  http://www.gossamer-
  threads.com/lists/linux/kernel/1234502?do=post_view_threaded#1234502

  WORKAROUND: Use the DVD drive with a USB-SATA adapter.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-17-generic 3.5.0-17.27
  ProcVersionSignature: Ubuntu 3.5.0-17.27-generic 3.5.5
  Uname: Linux 3.5.0-17-generic x86_64
  ApportVersion: 2.6.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  watchtv    7366 F.... pulseaudio
   /dev/snd/controlC0:  watchtv    4814 F.... alsamixer
                        watchtv    7366 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  Date: Sun Oct  7 19:34:10 2012
  HibernationDevice: RESUME=UUID=914386c4-84a9-4eb4-8382-cb6f877f7ef6
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  Lsusb:
   Bus 002 Device 006: ID 046d:c047 Logitech, Inc. Laser Mouse
   Bus 002 Device 005: ID 0e8f:0021 GreenAsia Inc. Multimedia Keyboard Controller
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Gigabyte Technology Co., Ltd. M68M-S2P
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=81823799-2b15-4236-887b-e3497f3f6a46 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-17-generic N/A
   linux-backports-modules-3.5.0-17-generic  N/A
   linux-firmware                            1.94
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:

  dmi.bios.date: 07/15/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: FCb
  dmi.board.name: M68M-S2P
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFCb:bd07/15/2010:svnGigabyteTechnologyCo.,Ltd.:pnM68M-S2P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM68M-S2P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: M68M-S2P
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
  ---
  ApportVersion: 2.12-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  watchtv    1305 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  CurrentDmesg:
   [   55.165828] pool[1480]: segfault at 40 ip 00007f3d05544f87 sp 00007f3d03653c50 error 4 in tumbler-gst-thumbnailer.so[7f3d05542000+4000]
   [  707.285402] python[6778]: segfault at 0 ip 00007eff23bde2f7 sp 00007fffeba941f8 error 4 in libgtk-3.so.0.800.2[7eff23ade000+4c5000]
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=914386c4-84a9-4eb4-8382-cb6f877f7ef6
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 003: ID 0e8f:0021 GreenAsia Inc. Multimedia Keyboard Controller
   Bus 002 Device 002: ID 045e:0719 Microsoft Corp. Xbox 360 Wireless Adapter
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Gigabyte Technology Co., Ltd. M68M-S2P
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-6-generic root=UUID=e276cadb-f115-40c5-abe4-2471badc3113 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
  RelatedPackageVersions:
   linux-restricted-modules-3.10.0-6-generic N/A
   linux-backports-modules-3.10.0-6-generic  N/A
   linux-firmware                            1.113
  RfKill:

  Tags:  saucy
  Uname: Linux 3.10.0-6-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 08/25/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: FC
  dmi.board.name: M68M-S2P
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFC:bd08/25/2010:svnGigabyteTechnologyCo.,Ltd.:pnM68M-S2P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM68M-S2P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: M68M-S2P
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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