kernel-packages team mailing list archive

[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1216669

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: raring

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1216669

Title:
  Sharkoon Quickport XT USB3

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I bought this device: http://www.sharkoon.com/?q=en/content/sata-
  quickport-xt-usb30

  The kernel knows the vendor, but not the product:

  [49637.803017] usb 6-2: new SuperSpeed USB device number 3 using xhci_hcd
  [49637.821238] usb 6-2: Parent hub missing LPM exit latency info.  Power management will be impacted.
  [49637.824992] usb 6-2: New USB device found, idVendor=174c, idProduct=55aa
  [49637.824997] usb 6-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1
  [49637.825000] usb 6-2: Product: sharkoon
  [49637.825002] usb 6-2: Manufacturer: sharkoon
  [49637.825005] usb 6-2: SerialNumber: 000000000002

  Linux antec 3.8.0-29-generic #42-Ubuntu SMP Tue Aug 13 19:40:39 UTC
  2013 x86_64 x86_64 x86_64 GNU/Linux

  PS: support for the feature "One click backup function" would be
  great. E.g. clicking device button will execute a Duplicity script.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1216669/+subscriptions