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[sander <1216669@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

I bought this device: http://www.sharkoon.com/?q=en/content/sata-
quickport-xt-usb30

The kernel knows the vendor, but not the product:

[49637.803017] usb 6-2: new SuperSpeed USB device number 3 using xhci_hcd
[49637.821238] usb 6-2: Parent hub missing LPM exit latency info.  Power management will be impacted.
[49637.824992] usb 6-2: New USB device found, idVendor=174c, idProduct=55aa
[49637.824997] usb 6-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[49637.825000] usb 6-2: Product: sharkoon
[49637.825002] usb 6-2: Manufacturer: sharkoon
[49637.825005] usb 6-2: SerialNumber: 000000000002

Linux antec 3.8.0-29-generic #42-Ubuntu SMP Tue Aug 13 19:40:39 UTC 2013
x86_64 x86_64 x86_64 GNU/Linux

PS: support for the feature "One click backup function" would be great.
E.g. clicking device button will execute a Duplicity script.

** Affects: linux-meta (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1216669

Title:
  Sharkoon Quickport XT USB3

Status in “linux-meta” package in Ubuntu:
  New

Bug description:
  I bought this device: http://www.sharkoon.com/?q=en/content/sata-
  quickport-xt-usb30

  The kernel knows the vendor, but not the product:

  [49637.803017] usb 6-2: new SuperSpeed USB device number 3 using xhci_hcd
  [49637.821238] usb 6-2: Parent hub missing LPM exit latency info.  Power management will be impacted.
  [49637.824992] usb 6-2: New USB device found, idVendor=174c, idProduct=55aa
  [49637.824997] usb 6-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1
  [49637.825000] usb 6-2: Product: sharkoon
  [49637.825002] usb 6-2: Manufacturer: sharkoon
  [49637.825005] usb 6-2: SerialNumber: 000000000002

  Linux antec 3.8.0-29-generic #42-Ubuntu SMP Tue Aug 13 19:40:39 UTC
  2013 x86_64 x86_64 x86_64 GNU/Linux

  PS: support for the feature "One click backup function" would be
  great. E.g. clicking device button will execute a Duplicity script.

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