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[Bug 1216669] Re: Sharkoon Quickport XT USB3

 

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.11 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.11-rc7-saucy/

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Tags added: kernel-da-key

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https://bugs.launchpad.net/bugs/1216669

Title:
  Sharkoon Quickport XT USB3

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I bought this device: http://www.sharkoon.com/?q=en/content/sata-
  quickport-xt-usb30

  The kernel knows the vendor, but not the product:

  [49637.803017] usb 6-2: new SuperSpeed USB device number 3 using xhci_hcd
  [49637.821238] usb 6-2: Parent hub missing LPM exit latency info.  Power management will be impacted.
  [49637.824992] usb 6-2: New USB device found, idVendor=174c, idProduct=55aa
  [49637.824997] usb 6-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1
  [49637.825000] usb 6-2: Product: sharkoon
  [49637.825002] usb 6-2: Manufacturer: sharkoon
  [49637.825005] usb 6-2: SerialNumber: 000000000002

  Linux antec 3.8.0-29-generic #42-Ubuntu SMP Tue Aug 13 19:40:39 UTC
  2013 x86_64 x86_64 x86_64 GNU/Linux

  PS: support for the feature "One click backup function" would be
  great. E.g. clicking device button will execute a Duplicity script.

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References