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[Bug 1412470] [NEW] HL-DT-ST DVDRAM GSA-T20N-(P)

 

Public bug reported:

I installed ubuntu 14.04 via DVD-iso. I inserted it in the DVD-device.
During installation procedure the DVD-device worked properly.
After installation I got no connection to the device.
If I insert a video DVD the device stats an stops again.
If I use a teminal and ask with

sudo lshw -C disk

I get only information about the hard drive and no information about DVDRAM.
I looked in the BIOS there is the information:
IDE Slave
HL-DT-ST DVDRAM GSA-T20N-(P)
Transfer Mode: 8FPIO4/DMA2]
Ultra DMA Mode: Mode 2

The ubuntu system is up to date.

I hope you can send me a patch.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-generic 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic i686
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  lilly      1907 F.... pulseaudio
                      lilly      2062 F.... pulseaudio
CurrentDesktop: KDE
Date: Mon Jan 19 15:53:18 2015
HibernationDevice: RESUME=UUID=d1531850-f916-46b3-bc78-7f7369cb061d
InstallationDate: Installed on 2015-01-14 (5 days ago)
InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.1)
MachineType: MAXDATA ECO4511IW
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=0c43b0f2-91c5-4b9a-abcc-ffabd104c5d1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-44-generic N/A
 linux-backports-modules-3.13.0-44-generic  N/A
 linux-firmware                             1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 
dmi.bios.date: 08/31/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 1.04MAX
dmi.board.name: ECO4511IW
dmi.board.vendor: MAXDATA
dmi.chassis.type: 10
dmi.chassis.vendor: MAXDATA
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr1.04MAX:bd08/31/2007:svnMAXDATA:pnECO4511IW:pvr:rvnMAXDATA:rnECO4511IW:rvr:cvnMAXDATA:ct10:cvr:
dmi.product.name: ECO4511IW
dmi.sys.vendor: MAXDATA

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1412470

Title:
  HL-DT-ST DVDRAM GSA-T20N-(P)

Status in linux package in Ubuntu:
  New

Bug description:
  I installed ubuntu 14.04 via DVD-iso. I inserted it in the DVD-device.
  During installation procedure the DVD-device worked properly.
  After installation I got no connection to the device.
  If I insert a video DVD the device stats an stops again.
  If I use a teminal and ask with

  sudo lshw -C disk

  I get only information about the hard drive and no information about DVDRAM.
  I looked in the BIOS there is the information:
  IDE Slave
  HL-DT-ST DVDRAM GSA-T20N-(P)
  Transfer Mode: 8FPIO4/DMA2]
  Ultra DMA Mode: Mode 2

  The ubuntu system is up to date.

  I hope you can send me a patch.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-44-generic 3.13.0-44.73
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic i686
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lilly      1907 F.... pulseaudio
                        lilly      2062 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Mon Jan 19 15:53:18 2015
  HibernationDevice: RESUME=UUID=d1531850-f916-46b3-bc78-7f7369cb061d
  InstallationDate: Installed on 2015-01-14 (5 days ago)
  InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.1)
  MachineType: MAXDATA ECO4511IW
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=0c43b0f2-91c5-4b9a-abcc-ffabd104c5d1 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-44-generic N/A
   linux-backports-modules-3.13.0-44-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 08/31/2007
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 1.04MAX
  dmi.board.name: ECO4511IW
  dmi.board.vendor: MAXDATA
  dmi.chassis.type: 10
  dmi.chassis.vendor: MAXDATA
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr1.04MAX:bd08/31/2007:svnMAXDATA:pnECO4511IW:pvr:rvnMAXDATA:rnECO4511IW:rvr:cvnMAXDATA:ct10:cvr:
  dmi.product.name: ECO4511IW
  dmi.sys.vendor: MAXDATA

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