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[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly

 

I updated yesterday and this bug effects me (lenovo x1 carbon 1st gen).
I have no bluetooth now.

dmesg:

[   73.111498] usb 1-1.4: new full-speed USB device number 7 using ehci-pci
[   73.207595] usb 1-1.4: New USB device found, idVendor=0a5c, idProduct=21e6
[   73.207604] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[   73.207608] usb 1-1.4: Product: BCM20702A0
[   73.207612] usb 1-1.4: Manufacturer: Broadcom Corp
[   73.207616] usb 1-1.4: SerialNumber: 8056F2FFB1FA
[   73.209867] bluetooth hci0: Direct firmware load failed with error -2
[   73.209878] bluetooth hci0: Falling back to user helper
[   73.212195] Bluetooth: hci0: BCM: patch brcm/BCM20702A0-0a5c-21e6.hcd not found
[   73.300017] Bluetooth: HIDP (Human Interface Emulation) ver 1.2
[   73.300028] Bluetooth: HIDP socket layer initialized
[   73.426930] usb 1-1.4: USB disconnect, device number 7


** Changed in: linux (Ubuntu)
       Status: Invalid => Confirmed

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https://bugs.launchpad.net/bugs/1406014

Title:
  Bluetooth: can't load firmware, may not work correctly

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause:
  The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is "Bluetooth: can't load firmware, may not work correctly". The problem appeared after upgrading from the previous LTS version (12.04?).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-44-generic 3.13.0-44.73
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  weber      2408 F.... pulseaudio
                        weber      2744 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Sat Dec 27 22:58:37 2014
  HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062
  InstallationDate: Installed on 2012-07-21 (889 days ago)
  InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
  MachineType: LENOVO 2320CTO
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-44-generic N/A
   linux-backports-modules-3.13.0-44-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago)
  dmi.bios.date: 05/24/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G2ET31WW (1.11 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 2320CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 2320CTO
  dmi.product.version: ThinkPad X230
  dmi.sys.vendor: LENOVO

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