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Message #97227
[Bug 1406014] [NEW] Bluetooth: can't load firmware, may not work correctly
Public bug reported:
Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause:
The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is "Bluetooth: can't load firmware, may not work correctly". The workaround described in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1242079 doesn't work for me. The problem appeared after upgrading from the previous LTS version (12.04?).
Expected behavior: Bluetooth works the same or better than before.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-generic 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: weber 2408 F.... pulseaudio
weber 2744 F.... pulseaudio
CurrentDesktop: KDE
Date: Sat Dec 27 22:58:37 2014
HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062
InstallationDate: Installed on 2012-07-21 (889 days ago)
InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
MachineType: LENOVO 2320CTO
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-44-generic N/A
linux-backports-modules-3.13.0-44-generic N/A
linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago)
dmi.bios.date: 05/24/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G2ET31WW (1.11 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2320CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2320CTO
dmi.product.version: ThinkPad X230
dmi.sys.vendor: LENOVO
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug package-from-proposed trusty
--
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https://bugs.launchpad.net/bugs/1406014
Title:
Bluetooth: can't load firmware, may not work correctly
Status in linux package in Ubuntu:
New
Bug description:
Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause:
The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is "Bluetooth: can't load firmware, may not work correctly". The workaround described in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1242079 doesn't work for me. The problem appeared after upgrading from the previous LTS version (12.04?).
Expected behavior: Bluetooth works the same or better than before.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-generic 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: weber 2408 F.... pulseaudio
weber 2744 F.... pulseaudio
CurrentDesktop: KDE
Date: Sat Dec 27 22:58:37 2014
HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062
InstallationDate: Installed on 2012-07-21 (889 days ago)
InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
MachineType: LENOVO 2320CTO
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-44-generic N/A
linux-backports-modules-3.13.0-44-generic N/A
linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago)
dmi.bios.date: 05/24/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G2ET31WW (1.11 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2320CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2320CTO
dmi.product.version: ThinkPad X230
dmi.sys.vendor: LENOVO
To manage notifications about this bug go to:
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Follow ups
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[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: Christopher M. Penalver, 2015-01-21
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[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: Lorn Potter, 2015-01-21
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[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: Christopher M. Penalver, 2014-12-29
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[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: uellue, 2014-12-29
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[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: Christopher M. Penalver, 2014-12-29
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[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: uellue, 2014-12-29
-
[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: uellue, 2014-12-29
-
[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: Christopher M. Penalver, 2014-12-28
-
[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: uellue, 2014-12-28
-
[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: Christopher M. Penalver, 2014-12-28
-
[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: uellue, 2014-12-28
-
[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: Christopher M. Penalver, 2014-12-28
-
[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: uellue, 2014-12-28
-
[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: Christopher M. Penalver, 2014-12-28
-
[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: uellue, 2014-12-28
-
[Bug 1406014] Status changed to Confirmed
From: Brad Figg, 2014-12-28
-
[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: Christopher M. Penalver, 2014-12-28
-
[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: uellue, 2014-12-28
-
[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
From: Christopher M. Penalver, 2014-12-28
-
[Bug 1406014] Status changed to Confirmed
From: Brad Figg, 2014-12-27
-
[Bug 1406014] [NEW] Bluetooth: can't load firmware, may not work correctly
From: uellue, 2014-12-27
References