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Message #100439
[Bug 1406014] Re: Bluetooth: can't load firmware, may not work correctly
Lorn Potter, thank you for your comment. So your issue may be dealt with as soon as possible, and so your hardware may be tracked by having necessary debugging information automatically attached, could you please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu repository kernel via:
ubuntu-bug linux
For more on why this is most helpful, please read the official Ubuntu documentation from the respective Ubuntu developer groups, and triage teams:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies
https://wiki.ubuntu.com/Kernel/Policies/DuplicateBugs
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs
When opening up the new report, please feel free to subscribe me to it.
Thank you for your understanding.
** Changed in: linux (Ubuntu)
Status: Confirmed => Invalid
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https://bugs.launchpad.net/bugs/1406014
Title:
Bluetooth: can't load firmware, may not work correctly
Status in linux package in Ubuntu:
Invalid
Bug description:
Bluetooth does not work. The tray icon appears, but none of the functionality is available. Probable cause:
The firmware for Bus 001 Device 003: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad] does not load. The message in dmesg is "Bluetooth: can't load firmware, may not work correctly". The problem appeared after upgrading from the previous LTS version (12.04?).
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-generic 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: weber 2408 F.... pulseaudio
weber 2744 F.... pulseaudio
CurrentDesktop: KDE
Date: Sat Dec 27 22:58:37 2014
HibernationDevice: RESUME=UUID=4dd72213-9a42-4532-aa22-2ccc72d46062
InstallationDate: Installed on 2012-07-21 (889 days ago)
InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
MachineType: LENOVO 2320CTO
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=a58cd4c1-52b5-4b88-b5a8-3bf530c20c4a ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-44-generic N/A
linux-backports-modules-3.13.0-44-generic N/A
linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-12-26 (1 days ago)
dmi.bios.date: 05/24/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: G2ET31WW (1.11 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2320CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG2ET31WW(1.11):bd05/24/2012:svnLENOVO:pn2320CTO:pvrThinkPadX230:rvnLENOVO:rn2320CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2320CTO
dmi.product.version: ThinkPad X230
dmi.sys.vendor: LENOVO
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References