kernel-packages team mailing list archive

[Karl Hunt <karlgeorgehunt@xxxxxxxxx>]

Public bug reported:

My Dell Latitude E5420 hangs when the power cord is in and the battery
is charging and below 90%. This bug has existed in 10.04 and every
version since. There used to be a work around:

echo N> /sys/module/drm_kms_helper/parameters/poll

but this no longer works in raring ringtail. Also before 13.04 I was
able to still barely use the system and perform the above command but
now the system locks up entirely until the batter is removed.

I am currently using an up to date ringtail installation.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-29-generic 3.8.0-29.42
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  karlhunt   2195 F.... pulseaudio
CRDA:
 country GB:
 	(2402 - 2482 @ 40), (N/A, 20)
 	(5170 - 5250 @ 40), (N/A, 20)
 	(5250 - 5330 @ 40), (N/A, 20), DFS
 	(5490 - 5710 @ 40), (N/A, 27), DFS
Date: Tue Aug 27 14:29:46 2013
HibernationDevice: RESUME=UUID=8e3061b3-2966-432b-afcc-f8e5b61c4dde
InstallationDate: Installed on 2013-06-21 (67 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lsusb:
 Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 005: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
MachineType: Dell Inc. Latitude E5420
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=e2a067db-5091-4705-b366-5010191aa820 ro persistent quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-29-generic N/A
 linux-backports-modules-3.8.0-29-generic  N/A
 linux-firmware                            1.106
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/20/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0H5TG2
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/20/2011:svnDellInc.:pnLatitudeE5420:pvr01:rvnDellInc.:rn0H5TG2:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5420
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring

-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1217367

Title:
  E5420 Laptop freezes whilst charging and below 90% battery (approx)
  13.04 12.04 10.04

Status in “linux” package in Ubuntu:
  New

Bug description:
  My Dell Latitude E5420 hangs when the power cord is in and the battery
  is charging and below 90%. This bug has existed in 10.04 and every
  version since. There used to be a work around:

  echo N> /sys/module/drm_kms_helper/parameters/poll

  but this no longer works in raring ringtail. Also before 13.04 I was
  able to still barely use the system and perform the above command but
  now the system locks up entirely until the batter is removed.

  I am currently using an up to date ringtail installation.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-29-generic 3.8.0-29.42
  ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  karlhunt   2195 F.... pulseaudio
  CRDA:
   country GB:
   	(2402 - 2482 @ 40), (N/A, 20)
   	(5170 - 5250 @ 40), (N/A, 20)
   	(5250 - 5330 @ 40), (N/A, 20), DFS
   	(5490 - 5710 @ 40), (N/A, 27), DFS
  Date: Tue Aug 27 14:29:46 2013
  HibernationDevice: RESUME=UUID=8e3061b3-2966-432b-afcc-f8e5b61c4dde
  InstallationDate: Installed on 2013-06-21 (67 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  Lsusb:
   Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 005: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
  MachineType: Dell Inc. Latitude E5420
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=e2a067db-5091-4705-b366-5010191aa820 ro persistent quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.106
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/20/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0H5TG2
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd04/20/2011:svnDellInc.:pnLatitudeE5420:pvr01:rvnDellInc.:rn0H5TG2:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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