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[Bug 1416238] Re: USB randomly stops working on Kubuntu 12.04

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apport information

** Tags added: apport-collected staging

** Description changed:

  I am using a laptop and all the USB ports will suddenly stop working
  especially when the laptop has been put to sleep and then resumed again
  (however the probability is very rare) . USB mouse, keyboard, flash
  drives will not be detected when plugged into any of the USB ports.
  
  lsb_release -rd output:
  Description:    Ubuntu 12.04.5 LTS
  Release:        12.04
  
  uname -r :
  3.13.0-40-generic
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-40-generic.
+ ApportVersion: 2.0.1-0ubuntu17.8
+ Architecture: amd64
+ ArecordDevices:
+  **** List of CAPTURE Hardware Devices ****
+  card 1: PCH [HDA Intel PCH], device 0: ALC233 Analog [ALC233 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  tyf        2189 F.... pulseaudio
+  /dev/snd/controlC0:  tyf        2189 F.... pulseaudio
+ CRDA:
+  country MX:
+  	(2402 - 2472 @ 40), (3, 27)
+  	(5170 - 5250 @ 40), (3, 17)
+  	(5250 - 5330 @ 40), (3, 23), DFS
+  	(5735 - 5835 @ 40), (3, 30)
+ Card0.Amixer.info:
+  Card hw:0 'HDMI'/'HDA Intel HDMI at 0xf7a1c000 irq 66'
+    Mixer name	: 'Intel Haswell HDMI'
+    Components	: 'HDA:80862807,80860101,00100000'
+    Controls      : 21
+    Simple ctrls  : 3
+ Card1.Amixer.info:
+  Card hw:1 'PCH'/'HDA Intel PCH at 0xf7a18000 irq 65'
+    Mixer name	: 'Realtek ALC233'
+    Components	: 'HDA:10ec0233,1043130d,00100003'
+    Controls      : 21
+    Simple ctrls  : 10
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=0bea8772-cceb-4dee-84d5-db43db3fdbf8
+ InstallationMedia: Kubuntu 12.04.5 LTS "Precise Pangolin" - Release amd64 (20140807.1)
+ MachineType: ASUSTeK COMPUTER INC. S551LN
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-40-generic root=UUID=628eb2c3-e471-4582-a5a4-69cf9740bf73 ro quiet splash
+ ProcVersionSignature: Ubuntu 3.13.0-40.69~precise1-generic 3.13.11.10
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-40-generic N/A
+  linux-backports-modules-3.13.0-40-generic  N/A
+  linux-firmware                             1.79.18
+ StagingDrivers: rts5139
+ Tags:  precise staging
+ Uname: Linux 3.13.0-40-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm bumblebee cdrom dialout dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 03/18/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: S551LN.207
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: S551LN
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrS551LN.207:bd03/18/2014:svnASUSTeKCOMPUTERINC.:pnS551LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnS551LN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: S551LN
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: "AcpiTables.txt"
   https://bugs.launchpad.net/bugs/1416238/+attachment/4308598/+files/AcpiTables.txt

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https://bugs.launchpad.net/bugs/1416238

Title:
  USB randomly stops working on Kubuntu 12.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I am using a laptop and all the USB ports will suddenly stop working
  especially when the laptop has been put to sleep and then resumed
  again (however the probability is very rare) . USB mouse, keyboard,
  flash drives will not be detected when plugged into any of the USB
  ports.

  lsb_release -rd output:
  Description:    Ubuntu 12.04.5 LTS
  Release:        12.04

  uname -r :
  3.13.0-40-generic
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-40-generic.
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: ALC233 Analog [ALC233 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  tyf        2189 F.... pulseaudio
   /dev/snd/controlC0:  tyf        2189 F.... pulseaudio
  CRDA:
   country MX:
   	(2402 - 2472 @ 40), (3, 27)
   	(5170 - 5250 @ 40), (3, 17)
   	(5250 - 5330 @ 40), (3, 23), DFS
   	(5735 - 5835 @ 40), (3, 30)
  Card0.Amixer.info:
   Card hw:0 'HDMI'/'HDA Intel HDMI at 0xf7a1c000 irq 66'
     Mixer name	: 'Intel Haswell HDMI'
     Components	: 'HDA:80862807,80860101,00100000'
     Controls      : 21
     Simple ctrls  : 3
  Card1.Amixer.info:
   Card hw:1 'PCH'/'HDA Intel PCH at 0xf7a18000 irq 65'
     Mixer name	: 'Realtek ALC233'
     Components	: 'HDA:10ec0233,1043130d,00100003'
     Controls      : 21
     Simple ctrls  : 10
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=0bea8772-cceb-4dee-84d5-db43db3fdbf8
  InstallationMedia: Kubuntu 12.04.5 LTS "Precise Pangolin" - Release amd64 (20140807.1)
  MachineType: ASUSTeK COMPUTER INC. S551LN
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-40-generic root=UUID=628eb2c3-e471-4582-a5a4-69cf9740bf73 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-40.69~precise1-generic 3.13.11.10
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-40-generic N/A
   linux-backports-modules-3.13.0-40-generic  N/A
   linux-firmware                             1.79.18
  StagingDrivers: rts5139
  Tags:  precise staging
  Uname: Linux 3.13.0-40-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm bumblebee cdrom dialout dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/18/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: S551LN.207
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: S551LN
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrS551LN.207:bd03/18/2014:svnASUSTeKCOMPUTERINC.:pnS551LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnS551LN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: S551LN
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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