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[Bug 1416348] [NEW] Suspend only works once, fails second time

 

Public bug reported:

Ubuntu 14.04 (trusty) Kernel 3.13.0-44-generic
HP laptop Compaq nx6325
A working suspend via Applications Menu/Log Out results in power switch green LED blinking on/off every few seconds.
The laptop will do this the first time after a reboot but then every second attempt to suspend results in power switch green LED staying on.
Screen goes black and no key sequences that respond can be found.
The only option is to hold the power switch down for several seconds to do a hard reset.
On restart it says...
System program problem detected
Report problem
Clicked above several times, nothing happens, eventually pop up(s) go away.
After this a dmesg doesn't seem to give clues - it does not contain the word suspend for instance.
Following the reboot the laptop will now suspend correctly once, wake up ok but then fail to suspend when asked the second time.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-generic 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic i686
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  andymc     1845 F.... pulseaudio
 /dev/snd/pcmC0D0p:   andymc     1845 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory: 'iw'
CurrentDesktop: XFCE
Date: Fri Jan 30 10:30:07 2015
HibernationDevice: RESUME=UUID=de825ed2-1246-47c2-972c-2b7f1e2b28e0
InstallationDate: Installed on 2013-04-08 (661 days ago)
InstallationMedia: Peppermint 3 "Three" - Release i386 (20120423)
MachineType: Hewlett-Packard HP Compaq nx6325 (RU594ES#ABU)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=e7ea9b58-d3f1-4937-ab62-c05f1769367f ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-44-generic N/A
 linux-backports-modules-3.13.0-44-generic  N/A
 linux-firmware                             1.127.11
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-08-22 (160 days ago)
dmi.bios.date: 12/21/2006
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68TT2 Ver. F.06
dmi.board.name: 30B0
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 40.15
dmi.chassis.asset.tag: CNU7030G9D
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68TT2Ver.F.06:bd12/21/2006:svnHewlett-Packard:pnHPCompaqnx6325(RU594ES#ABU):pvrF.06:rvnHewlett-Packard:rn30B0:rvrKBCVersion40.15:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq nx6325 (RU594ES#ABU)
dmi.product.version: F.06
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1416348

Title:
  Suspend only works once, fails second time

Status in linux package in Ubuntu:
  New

Bug description:
  Ubuntu 14.04 (trusty) Kernel 3.13.0-44-generic
  HP laptop Compaq nx6325
  A working suspend via Applications Menu/Log Out results in power switch green LED blinking on/off every few seconds.
  The laptop will do this the first time after a reboot but then every second attempt to suspend results in power switch green LED staying on.
  Screen goes black and no key sequences that respond can be found.
  The only option is to hold the power switch down for several seconds to do a hard reset.
  On restart it says...
  System program problem detected
  Report problem
  Clicked above several times, nothing happens, eventually pop up(s) go away.
  After this a dmesg doesn't seem to give clues - it does not contain the word suspend for instance.
  Following the reboot the laptop will now suspend correctly once, wake up ok but then fail to suspend when asked the second time.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-44-generic 3.13.0-44.73
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic i686
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  andymc     1845 F.... pulseaudio
   /dev/snd/pcmC0D0p:   andymc     1845 F...m pulseaudio
  CRDA: Error: [Errno 2] No such file or directory: 'iw'
  CurrentDesktop: XFCE
  Date: Fri Jan 30 10:30:07 2015
  HibernationDevice: RESUME=UUID=de825ed2-1246-47c2-972c-2b7f1e2b28e0
  InstallationDate: Installed on 2013-04-08 (661 days ago)
  InstallationMedia: Peppermint 3 "Three" - Release i386 (20120423)
  MachineType: Hewlett-Packard HP Compaq nx6325 (RU594ES#ABU)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=e7ea9b58-d3f1-4937-ab62-c05f1769367f ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-44-generic N/A
   linux-backports-modules-3.13.0-44-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-08-22 (160 days ago)
  dmi.bios.date: 12/21/2006
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68TT2 Ver. F.06
  dmi.board.name: 30B0
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 40.15
  dmi.chassis.asset.tag: CNU7030G9D
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68TT2Ver.F.06:bd12/21/2006:svnHewlett-Packard:pnHPCompaqnx6325(RU594ES#ABU):pvrF.06:rvnHewlett-Packard:rn30B0:rvrKBCVersion40.15:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nx6325 (RU594ES#ABU)
  dmi.product.version: F.06
  dmi.sys.vendor: Hewlett-Packard

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