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[Bug 1416771] [NEW] Suspend to RAM is broken

 

Public bug reported:

I have not shut my computer off for 1.5 years non stop due to this bug.
Both suspend to ram and hibernation freeze the kernel, leaving a backlit
HDMI LCD monitor with blinking cursor. Computer fans remain running,
power light remains steady, when should be blinking. Does not wake from
this state. USB Keyboard and mouse unresponsive, leaving no way to
access virtual consoles using ctrl+alt+f1. Hard reboot is necessary.
Suspend worked fine for years with all the same hardware including two
different ATI cards (ATI Radeon 4850 & 7850). After switching to an
NVIDIA Geforce GTX 660 the kernel began to crash on suspend with and
without proprietary drivers.

Suspend & hibernate fails across the board on Mint 13, 14, 15, 16, and
17 and latest Ubuntu development build. I've tried nearly everything,
including the latest video drivers, custom suspend / hibernate
executions. Changing every bios setting related to IRQ, power
management, and "suspend." Switching between DVI and HDMI ports, etc.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.16.0-24-generic 3.16.0-24.32
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  ubuntu     2985 F.... pulseaudio
 /dev/snd/controlC2:  ubuntu     2985 F.... pulseaudio
 /dev/snd/controlC0:  ubuntu     2985 F.... pulseaudio
CasperVersion: 1.346
CurrentDesktop: Unity
Date: Sun Feb  1 01:35:31 2015
IwConfig:
 eth0      no wireless extensions.

 lo        no wireless extensions.
LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141108)
MachineType: System manufacturer P5Q-PRO
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 nouveaufb
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-24-generic N/A
 linux-backports-modules-3.16.0-24-generic  N/A
 linux-firmware                             1.138
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/23/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2102
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5Q-PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2102:bd02/23/2009:svnSystemmanufacturer:pnP5Q-PRO:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q-PRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5Q-PRO
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ram suspend ubntu vivid

** Tags added: ram suspend ubntu

** Description changed:

- I have not shut my computer off for 1.5 years non stop due to this bug. Both suspend to ram and hibernation freeze the kernel, leaving a backlit HDMI LCD monitor with blinking cursor. Computer fans remain running, power light remains steady, when should be blinking. Does not wake from this state. USB Keyboard and mouse unresponsive, leaving no way to access virtual consoles using ctrl+alt+f1. Hard reboot is necessary. Suspend worked fine for years with all the same hardware including two different ATI cards (ATI Radeon 4850 & 7850). After switching to an NVIDIA Geforce GTX 660 the kernel began to crash on suspend.
- The model number of my card is similar, 10de:1183, though mine is not a TI. Suspend & hibernate fails across the board on Mint 13, 14, 15, 16, and 17 and latest Ubuntu development build. I've tried nearly everything, including the latest video drivers, custom suspend / hibernate executions. Changing every bios setting related to IRQ, power management, and "suspend." Switching between DVI and HDMI ports, etc.
+ I have not shut my computer off for 1.5 years non stop due to this bug.
+ Both suspend to ram and hibernation freeze the kernel, leaving a backlit
+ HDMI LCD monitor with blinking cursor. Computer fans remain running,
+ power light remains steady, when should be blinking. Does not wake from
+ this state. USB Keyboard and mouse unresponsive, leaving no way to
+ access virtual consoles using ctrl+alt+f1. Hard reboot is necessary.
+ Suspend worked fine for years with all the same hardware including two
+ different ATI cards (ATI Radeon 4850 & 7850). After switching to an
+ NVIDIA Geforce GTX 660 the kernel began to crash on suspend.
+ 
+ Suspend & hibernate fails across the board on Mint 13, 14, 15, 16, and
+ 17 and latest Ubuntu development build. I've tried nearly everything,
+ including the latest video drivers, custom suspend / hibernate
+ executions. Changing every bios setting related to IRQ, power
+ management, and "suspend." Switching between DVI and HDMI ports, etc.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  ubuntu     2985 F.... pulseaudio
-  /dev/snd/controlC2:  ubuntu     2985 F.... pulseaudio
-  /dev/snd/controlC0:  ubuntu     2985 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  ubuntu     2985 F.... pulseaudio
+  /dev/snd/controlC2:  ubuntu     2985 F.... pulseaudio
+  /dev/snd/controlC0:  ubuntu     2985 F.... pulseaudio
  CasperVersion: 1.346
  CurrentDesktop: Unity
  Date: Sun Feb  1 01:35:31 2015
  IwConfig:
-  eth0      no wireless extensions.
-  
-  lo        no wireless extensions.
+  eth0      no wireless extensions.
+ 
+  lo        no wireless extensions.
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141108)
  MachineType: System manufacturer P5Q-PRO
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-24-generic N/A
-  linux-backports-modules-3.16.0-24-generic  N/A
-  linux-firmware                             1.138
+  linux-restricted-modules-3.16.0-24-generic N/A
+  linux-backports-modules-3.16.0-24-generic  N/A
+  linux-firmware                             1.138
  RfKill:
-  
+ 
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/23/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2102
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5Q-PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2102:bd02/23/2009:svnSystemmanufacturer:pnP5Q-PRO:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q-PRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5Q-PRO
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

** Description changed:

  I have not shut my computer off for 1.5 years non stop due to this bug.
  Both suspend to ram and hibernation freeze the kernel, leaving a backlit
  HDMI LCD monitor with blinking cursor. Computer fans remain running,
  power light remains steady, when should be blinking. Does not wake from
  this state. USB Keyboard and mouse unresponsive, leaving no way to
  access virtual consoles using ctrl+alt+f1. Hard reboot is necessary.
  Suspend worked fine for years with all the same hardware including two
  different ATI cards (ATI Radeon 4850 & 7850). After switching to an
- NVIDIA Geforce GTX 660 the kernel began to crash on suspend.
+ NVIDIA Geforce GTX 660 the kernel began to crash on suspend with and
+ without proprietary drivers.
  
  Suspend & hibernate fails across the board on Mint 13, 14, 15, 16, and
  17 and latest Ubuntu development build. I've tried nearly everything,
  including the latest video drivers, custom suspend / hibernate
  executions. Changing every bios setting related to IRQ, power
  management, and "suspend." Switching between DVI and HDMI ports, etc.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     2985 F.... pulseaudio
   /dev/snd/controlC2:  ubuntu     2985 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     2985 F.... pulseaudio
  CasperVersion: 1.346
  CurrentDesktop: Unity
  Date: Sun Feb  1 01:35:31 2015
  IwConfig:
   eth0      no wireless extensions.
  
   lo        no wireless extensions.
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141108)
  MachineType: System manufacturer P5Q-PRO
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
  RfKill:
  
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/23/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2102
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5Q-PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2102:bd02/23/2009:svnSystemmanufacturer:pnP5Q-PRO:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q-PRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5Q-PRO
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1416771

Title:
  Suspend to RAM is broken

Status in linux package in Ubuntu:
  New

Bug description:
  I have not shut my computer off for 1.5 years non stop due to this
  bug. Both suspend to ram and hibernation freeze the kernel, leaving a
  backlit HDMI LCD monitor with blinking cursor. Computer fans remain
  running, power light remains steady, when should be blinking. Does not
  wake from this state. USB Keyboard and mouse unresponsive, leaving no
  way to access virtual consoles using ctrl+alt+f1. Hard reboot is
  necessary. Suspend worked fine for years with all the same hardware
  including two different ATI cards (ATI Radeon 4850 & 7850). After
  switching to an NVIDIA Geforce GTX 660 the kernel began to crash on
  suspend with and without proprietary drivers.

  Suspend & hibernate fails across the board on Mint 13, 14, 15, 16, and
  17 and latest Ubuntu development build. I've tried nearly everything,
  including the latest video drivers, custom suspend / hibernate
  executions. Changing every bios setting related to IRQ, power
  management, and "suspend." Switching between DVI and HDMI ports, etc.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     2985 F.... pulseaudio
   /dev/snd/controlC2:  ubuntu     2985 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     2985 F.... pulseaudio
  CasperVersion: 1.346
  CurrentDesktop: Unity
  Date: Sun Feb  1 01:35:31 2015
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141108)
  MachineType: System manufacturer P5Q-PRO
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/23/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2102
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5Q-PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2102:bd02/23/2009:svnSystemmanufacturer:pnP5Q-PRO:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q-PRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: P5Q-PRO
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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References