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Message #102818
[Bug 1417952] Re: [HP Pavilion 23 AIO] Stuck on the ubuntu loading splashscreen with fglrx installed
@PHLin
Can you try a new amd driver from http://support.amd.com/en-us/download/desktop?os=Ubuntu+x86+64?
We are also backporting the driver to 14.04 in bug 1308954.
** Changed in: hwe-next
Status: New => Incomplete
** Changed in: linux (Ubuntu)
Assignee: Anthony Wong (anthonywong) => (unassigned)
** Changed in: hwe-next
Assignee: (unassigned) => Anthony Wong (anthonywong)
** Changed in: hwe-next
Importance: Undecided => Medium
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https://bugs.launchpad.net/bugs/1417952
Title:
[HP Pavilion 23 AIO] Stuck on the ubuntu loading splashscreen with
fglrx installed
Status in HWE Next Project:
Incomplete
Status in linux package in Ubuntu:
Confirmed
Bug description:
CID: 201212-12386 HP Pavilion 23 AIO
This AIO has two AMD graphic controller:
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7540D] [1002:9991]
01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8670A/8670M/8750M] [1002:6600]
On 14.04.1, it could boot to desktop normally with the open-source driver, but not with fglrx / fglrx-updates.
It will stuck on the purple screen with "Ubuntu" and running dots, but at this moment, you could switch to console without any problem.
Error message could be found in the Xorg log:
[ 17.652] (EE) AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
[ 17.652] (EE) AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
[ 17.652] (EE) AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-45-generic 3.13.0-45.74
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1682 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Wed Feb 4 03:15:35 2015
HibernationDevice: RESUME=UUID=8d360796-c015-4ef1-bc7c-96d698d008bc
InstallationDate: Installed on 2015-02-03 (1 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard DVT-ys002
ProcFB:
0 radeondrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=13f3b16a-e799-4e06-babb-bffc9d86cd88 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-45-generic N/A
linux-backports-modules-3.13.0-45-generic N/A
linux-firmware 1.127.11
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/07/2013
dmi.bios.vendor: AMI
dmi.bios.version: 3.13H
dmi.board.asset.tag: 4CS247000Z
dmi.board.name: 2AF6
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 011
dmi.chassis.asset.tag: 4CS247000Z
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAMI:bvr3.13H:bd01/07/2013:svnHewlett-Packard:pnDVT-ys002:pvr:rvnHewlett-Packard:rn2AF6:rvr011:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: DVT-ys002
dmi.sys.vendor: Hewlett-Packard
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