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[Bug 1417952] Re: [HP Pavilion 23 AIO] Stuck on the ubuntu loading splashscreen with fglrx installed

 

@PHLin
Can you try a new amd driver from http://support.amd.com/en-us/download/desktop?os=Ubuntu+x86+64?

We are also backporting the driver to 14.04 in bug 1308954.

** Changed in: hwe-next
       Status: New => Incomplete

** Changed in: linux (Ubuntu)
     Assignee: Anthony Wong (anthonywong) => (unassigned)

** Changed in: hwe-next
     Assignee: (unassigned) => Anthony Wong (anthonywong)

** Changed in: hwe-next
   Importance: Undecided => Medium

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Title:
  [HP Pavilion 23 AIO] Stuck on the ubuntu loading splashscreen with
  fglrx installed

Status in HWE Next Project:
  Incomplete
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  CID: 201212-12386 HP Pavilion 23 AIO

  This AIO has two AMD graphic controller:
  00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7540D] [1002:9991]
  01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8670A/8670M/8750M] [1002:6600]

  On 14.04.1, it could boot to desktop normally with the open-source driver, but not with fglrx / fglrx-updates.
  It will stuck on the purple screen with "Ubuntu" and running dots, but at this moment, you could switch to console without any problem.

  Error message could be found in the Xorg log:
  [    17.652] (EE) AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  [    17.652] (EE) AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  [    17.652] (EE) AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-45-generic 3.13.0-45.74
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1682 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Wed Feb  4 03:15:35 2015
  HibernationDevice: RESUME=UUID=8d360796-c015-4ef1-bc7c-96d698d008bc
  InstallationDate: Installed on 2015-02-03 (1 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Hewlett-Packard DVT-ys002
  ProcFB:
   0 radeondrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=13f3b16a-e799-4e06-babb-bffc9d86cd88 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-45-generic N/A
   linux-backports-modules-3.13.0-45-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/07/2013
  dmi.bios.vendor: AMI
  dmi.bios.version: 3.13H
  dmi.board.asset.tag: 4CS247000Z
  dmi.board.name: 2AF6
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 011
  dmi.chassis.asset.tag: 4CS247000Z
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnAMI:bvr3.13H:bd01/07/2013:svnHewlett-Packard:pnDVT-ys002:pvr:rvnHewlett-Packard:rn2AF6:rvr011:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: DVT-ys002
  dmi.sys.vendor: Hewlett-Packard

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