← Back to team overview

kernel-packages team mailing list archive

[Bug 1417952] [NEW] [HP Pavilion 23 AIO] Stuck on the ubuntu loading splashscreen with fglrx installed

 

Public bug reported:

CID: 201212-12386 HP Pavilion 23 AIO

This AIO has two AMD graphic controller:
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7540D] [1002:9991]
01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8670A/8670M/8750M] [1002:6600]

On 14.04.1, it could boot to desktop normally with the open-source driver, but not with fglrx / fglrx-updates.
It will stuck on the purple screen with "Ubuntu" and running dots, but at this moment, you could switch to console without any problem.

Error message could be found in the Xorg log:
[    17.652] (EE) AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
[    17.652] (EE) AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
[    17.652] (EE) AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-45-generic 3.13.0-45.74
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ubuntu     1682 F.... pulseaudio
CRDA:
 country TW:
 	(2402 - 2472 @ 40), (3, 27)
 	(5270 - 5330 @ 40), (3, 17), DFS
 	(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Wed Feb  4 03:15:35 2015
HibernationDevice: RESUME=UUID=8d360796-c015-4ef1-bc7c-96d698d008bc
InstallationDate: Installed on 2015-02-03 (1 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard DVT-ys002
ProcFB:
 0 radeondrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=13f3b16a-e799-4e06-babb-bffc9d86cd88 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-45-generic N/A
 linux-backports-modules-3.13.0-45-generic  N/A
 linux-firmware                             1.127.11
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/07/2013
dmi.bios.vendor: AMI
dmi.bios.version: 3.13H
dmi.board.asset.tag: 4CS247000Z
dmi.board.name: 2AF6
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 011
dmi.chassis.asset.tag: 4CS247000Z
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAMI:bvr3.13H:bd01/07/2013:svnHewlett-Packard:pnDVT-ys002:pvr:rvnHewlett-Packard:rn2AF6:rvr011:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: DVT-ys002
dmi.sys.vendor: Hewlett-Packard

** Affects: hwe-next
     Importance: Undecided
         Status: New

** Affects: linux (Ubuntu)
     Importance: Medium
     Assignee: Anthony Wong (anthonywong)
         Status: Confirmed


** Tags: amd64 apport-bug blocks-hwcert trusty

** Attachment added: "Xorg.0.log"
   https://bugs.launchpad.net/bugs/1417952/+attachment/4312020/+files/Xorg.0.log

** Also affects: hwe-next
   Importance: Undecided
       Status: New

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1417952

Title:
  [HP Pavilion 23 AIO] Stuck on the ubuntu loading splashscreen with
  fglrx installed

Status in HWE Next Project:
  New
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  CID: 201212-12386 HP Pavilion 23 AIO

  This AIO has two AMD graphic controller:
  00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7540D] [1002:9991]
  01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8670A/8670M/8750M] [1002:6600]

  On 14.04.1, it could boot to desktop normally with the open-source driver, but not with fglrx / fglrx-updates.
  It will stuck on the purple screen with "Ubuntu" and running dots, but at this moment, you could switch to console without any problem.

  Error message could be found in the Xorg log:
  [    17.652] (EE) AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  [    17.652] (EE) AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
  [    17.652] (EE) AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-45-generic 3.13.0-45.74
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1682 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Wed Feb  4 03:15:35 2015
  HibernationDevice: RESUME=UUID=8d360796-c015-4ef1-bc7c-96d698d008bc
  InstallationDate: Installed on 2015-02-03 (1 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Hewlett-Packard DVT-ys002
  ProcFB:
   0 radeondrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=13f3b16a-e799-4e06-babb-bffc9d86cd88 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-45-generic N/A
   linux-backports-modules-3.13.0-45-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/07/2013
  dmi.bios.vendor: AMI
  dmi.bios.version: 3.13H
  dmi.board.asset.tag: 4CS247000Z
  dmi.board.name: 2AF6
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 011
  dmi.chassis.asset.tag: 4CS247000Z
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnAMI:bvr3.13H:bd01/07/2013:svnHewlett-Packard:pnDVT-ys002:pvr:rvnHewlett-Packard:rn2AF6:rvr011:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: DVT-ys002
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/hwe-next/+bug/1417952/+subscriptions


Follow ups

References