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[Bug 1417548] Re: Keyboard, mouse and network all unusable with v 3.13.0-45

 

Campbell Boyd, thank you for reporting this and helping make Ubuntu
better. Could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-f5

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: regression-update

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https://bugs.launchpad.net/bugs/1417548

Title:
  Keyboard, mouse and network all unusable with v 3.13.0-45

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  On booting for first time with 3.13.0-45-generic following update
  yesterday, keyboard, mouse totally unresponsive and message saying
  network disconnected.

  On booting and using GRUB to select previous version,
  3.13.0-43-generic, everything back ok.

  Novatech Life NTI114

  Running ubuntu 14.04
  Memory: 7.7 GiB
  Processor: Intel® Core™ i5-4460 CPU @ 3.20GHz × 4
  Graphics: Intel® Haswell Desktop
  OS type: 64-bit

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-release-upgrader-core 1:0.220.5
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Tue Feb  3 12:20:29 2015
  InstallationDate: Installed on 2014-09-17 (139 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  campbell   2710 F.... pulseaudio
   /dev/snd/pcmC1D0p:   campbell   2710 F...m pulseaudio
   /dev/snd/controlC0:  campbell   2710 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b7290e2f-642a-414d-988b-cac7bac6530e
  InstallationDate: Installed on 2014-09-17 (142 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: NOVATECH LTD PERSONAL COMPUTER
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=fc6ea265-b75c-458a-b5d2-2950ebad0828 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-45-generic N/A
   linux-backports-modules-3.13.0-45-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.13.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 06/19/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H81M-DS2V
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: xxxxxxx-xxx
  dmi.chassis.type: 3
  dmi.chassis.vendor: NOVATECH LTD
  dmi.chassis.version: V1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF5:bd06/19/2014:svnNOVATECHLTD:pnPERSONALCOMPUTER:pvrV1.0:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-DS2V:rvrTobefilledbyO.E.M.:cvnNOVATECHLTD:ct3:cvrV1.0:
  dmi.product.name: PERSONAL COMPUTER
  dmi.product.version: V1.0
  dmi.sys.vendor: NOVATECH LTD

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