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Message #103259
Re: [Bug 1417548] Re: Keyboard, mouse and network all unusable with v 3.13.0-45
Hi Christoher
I want to check I'm doing the right thing.
So far I've tested:
3.19.0-031900rc7-generic
3.19.0-031900rc6-generic
3.19.0-031900rc5-generic
3.19.0-031900rc4-generic
3.19.0-031900rc3-generic
3.19.0-031900rc2-generic
and all have passed - i.e failed to reproduce the problem.
Should I just continue?
Regards
Campbell Boyd
01324 714582
On Sun, Feb 8, 2015 at 5:17 PM, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:
> Campbell Boyd, thank you for reporting this and helping make Ubuntu
> better. Could you please test the latest upstream kernel available from
> the very top line at the top of the page (the release names are
> irrelevant for testing, and please do not test the daily folder)
> following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
> additional upstream developers to examine the issue.
>
> If the test did not allow you to test to the issue (ex. you couldn't boot
> into the OS) please make a comment in your report about this, and continue
> to test the next most recent kernel version until you can test to the
> issue. Once you've tested the upstream kernel, please comment on which
> kernel version specifically you tested. If this bug is fixed in the
> mainline kernel, please add the following tags by clicking on the yellow
> circle with a black pencil icon, next to the word Tags, located at the
> bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-3.XY-rcZ
>
> Where XY and Z are numbers corresponding to the kernel version.
>
> If the mainline kernel does not fix this bug, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-3.XY-rcZ
>
> Once testing of the upstream kernel is complete, please mark this bug's
> Status as Confirmed. Please let us know your results.
>
> Thank you for your understanding.
>
> ** Tags added: latest-bios-f5
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => High
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> ** Tags added: regression-update
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1417548
>
> Title:
> Keyboard, mouse and network all unusable with v 3.13.0-45
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> On booting for first time with 3.13.0-45-generic following update
> yesterday, keyboard, mouse totally unresponsive and message saying
> network disconnected.
>
> On booting and using GRUB to select previous version,
> 3.13.0-43-generic, everything back ok.
>
> Novatech Life NTI114
>
> Running ubuntu 14.04
> Memory: 7.7 GiB
> Processor: Intel® Core™ i5-4460 CPU @ 3.20GHz × 4
> Graphics: Intel® Haswell Desktop
> OS type: 64-bit
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: ubuntu-release-upgrader-core 1:0.220.5
> ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
> Uname: Linux 3.13.0-43-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.6
> Architecture: amd64
> CrashDB: ubuntu
> CurrentDesktop: Unity
> Date: Tue Feb 3 12:20:29 2015
> InstallationDate: Installed on 2014-09-17 (139 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140417)
> PackageArchitecture: all
> SourcePackage: ubuntu-release-upgrader
> Symptom: release-upgrade
> UpgradeStatus: No upgrade log present (probably fresh install)
> ---
> ApportVersion: 2.14.1-0ubuntu3.6
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: campbell 2710 F.... pulseaudio
> /dev/snd/pcmC1D0p: campbell 2710 F...m pulseaudio
> /dev/snd/controlC0: campbell 2710 F.... pulseaudio
> DistroRelease: Ubuntu 14.04
> HibernationDevice: RESUME=UUID=b7290e2f-642a-414d-988b-cac7bac6530e
> InstallationDate: Installed on 2014-09-17 (142 days ago)
> InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64
> (20140417)
> IwConfig:
> eth0 no wireless extensions.
>
> lo no wireless extensions.
> MachineType: NOVATECH LTD PERSONAL COMPUTER
> Package: linux (not installed)
> ProcEnviron:
> LANGUAGE=en_GB:en
> TERM=xterm
> PATH=(custom, no user)
> LANG=en_GB.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic
> root=UUID=fc6ea265-b75c-458a-b5d2-2950ebad0828 ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
> PulseList:
> Error: command ['pacmd', 'list'] failed with exit code 1: Home
> directory not accessible: Permission denied
> No PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-3.13.0-45-generic N/A
> linux-backports-modules-3.13.0-45-generic N/A
> linux-firmware 1.127.11
> RfKill:
>
> Tags: trusty
> Uname: Linux 3.13.0-45-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups:
>
> _MarkForUpload: True
> dmi.bios.date: 06/19/2014
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: F5
> dmi.board.asset.tag: To be filled by O.E.M.
> dmi.board.name: H81M-DS2V
> dmi.board.vendor: Gigabyte Technology Co., Ltd.
> dmi.board.version: To be filled by O.E.M.
> dmi.chassis.asset.tag: xxxxxxx-xxx
> dmi.chassis.type: 3
> dmi.chassis.vendor: NOVATECH LTD
> dmi.chassis.version: V1.0
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrF5:bd06/19/2014:svnNOVATECHLTD:pnPERSONALCOMPUTER:pvrV1.0:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-DS2V:rvrTobefilledbyO.E.M.:cvnNOVATECHLTD:ct3:cvrV1.0:
> dmi.product.name: PERSONAL COMPUTER
> dmi.product.version: V1.0
> dmi.sys.vendor: NOVATECH LTD
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1417548/+subscriptions
>
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1417548
Title:
Keyboard, mouse and network all unusable with v 3.13.0-45
Status in linux package in Ubuntu:
Incomplete
Bug description:
On booting for first time with 3.13.0-45-generic following update
yesterday, keyboard, mouse totally unresponsive and message saying
network disconnected.
On booting and using GRUB to select previous version,
3.13.0-43-generic, everything back ok.
Novatech Life NTI114
Running ubuntu 14.04
Memory: 7.7 GiB
Processor: Intel® Core™ i5-4460 CPU @ 3.20GHz × 4
Graphics: Intel® Haswell Desktop
OS type: 64-bit
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.220.5
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Tue Feb 3 12:20:29 2015
InstallationDate: Installed on 2014-09-17 (139 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: campbell 2710 F.... pulseaudio
/dev/snd/pcmC1D0p: campbell 2710 F...m pulseaudio
/dev/snd/controlC0: campbell 2710 F.... pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=b7290e2f-642a-414d-988b-cac7bac6530e
InstallationDate: Installed on 2014-09-17 (142 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: NOVATECH LTD PERSONAL COMPUTER
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=fc6ea265-b75c-458a-b5d2-2950ebad0828 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-45-generic N/A
linux-backports-modules-3.13.0-45-generic N/A
linux-firmware 1.127.11
RfKill:
Tags: trusty
Uname: Linux 3.13.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 06/19/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H81M-DS2V
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: xxxxxxx-xxx
dmi.chassis.type: 3
dmi.chassis.vendor: NOVATECH LTD
dmi.chassis.version: V1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF5:bd06/19/2014:svnNOVATECHLTD:pnPERSONALCOMPUTER:pvrV1.0:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-DS2V:rvrTobefilledbyO.E.M.:cvnNOVATECHLTD:ct3:cvrV1.0:
dmi.product.name: PERSONAL COMPUTER
dmi.product.version: V1.0
dmi.sys.vendor: NOVATECH LTD
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1417548/+subscriptions
References
