kernel-packages team mailing list archive

[Miguel <miguel.a.bermejo@xxxxxxxxx>]

Public bug reported:

Hello,

when I did the basic instalation of the OS, the touchpad was working
correctly, but after the upgrades the touchpad is not detected.

The release which I have installed is "Ubuntu 14.04.1 LTS Release:
14.04".

Enclosed you can find more information about my system.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-45-generic 3.13.0-45.74
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  miguel     1914 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Feb 16 13:22:59 2015
HibernationDevice: RESUME=UUID=c63d57d8-823f-4673-99c4-118c43a749e3
InstallationDate: Installed on 2015-02-12 (3 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
MachineType: Acer TravelMate P253
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=b42008fd-b4fe-49fa-a648-bba462012599 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-45-generic N/A
 linux-backports-modules-3.13.0-45-generic  N/A
 linux-firmware                             1.127.11
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2015-02-12 (3 days ago)
dmi.bios.date: 03/11/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.15
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: BA51_HC_HR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Insyde Corp.
dmi.chassis.version: V2.15
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.15:bd03/11/2013:svnAcer:pnTravelMateP253:pvrV2.15:rvnAcer:rnBA51_HC_HR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.15:
dmi.product.name: TravelMate P253
dmi.product.version: V2.15
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug touchpad trusty

** Attachment added: "version.log"
   https://bugs.launchpad.net/bugs/1422346/+attachment/4320420/+files/version.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1422346

Title:
  'ALPS Touchpad' not detected as PS/2 mouse in 'Acer Travelmate P253-E'
  after the kernel upgrade.

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Hello,

  when I did the basic instalation of the OS, the touchpad was working
  correctly, but after the upgrades the touchpad is not detected.

  The release which I have installed is "Ubuntu 14.04.1 LTS Release:
  14.04".

  Enclosed you can find more information about my system.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-45-generic 3.13.0-45.74
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  miguel     1914 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Feb 16 13:22:59 2015
  HibernationDevice: RESUME=UUID=c63d57d8-823f-4673-99c4-118c43a749e3
  InstallationDate: Installed on 2015-02-12 (3 days ago)
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
  MachineType: Acer TravelMate P253
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=b42008fd-b4fe-49fa-a648-bba462012599 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-45-generic N/A
   linux-backports-modules-3.13.0-45-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2015-02-12 (3 days ago)
  dmi.bios.date: 03/11/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.15
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: BA51_HC_HR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.15
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.15:bd03/11/2013:svnAcer:pnTravelMateP253:pvrV2.15:rvnAcer:rnBA51_HC_HR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.15:
  dmi.product.name: TravelMate P253
  dmi.product.version: V2.15
  dmi.sys.vendor: Acer

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