kernel-packages team mailing list archive

[Christopher May-Townsend <chris@xxxxxxxxxxxxxxxxx>]

apport information

** Tags added: apport-collected trusty

** Description changed:

  I'm using nvidia-346 drivers on my Alienware m15 (Jan 2015 model) with
  nvidia-prime. The problem I'm having is that during normal use and
  playing games, the keyboard and mouse appear to suddenly stop working.
  
  When this happened during a game I realised the screen had stopped
  updating, going to the terminal and back again fixes the problem.
  
  During this, the game is still playing fyi. Oh, the only thing I can see
  during this freeze is;
  
  Feb 22 11:49:18 d-deridex acpid: client 7500[0:0] has disconnected
  Feb 22 11:49:18 d-deridex acpid: client connected from 7500[0:0]
  Feb 22 11:49:18 d-deridex acpid: 1 client rule loaded
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.7
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  maquis196   8044 F.... pulseaudio
+  /dev/snd/controlC0:  maquis196   8044 F.... pulseaudio
+ CurrentDesktop: XFCE
+ DistroRelease: Ubuntu 14.04
+ EcryptfsInUse: Yes
+ InstallationDate: Installed on 2015-01-31 (21 days ago)
+ InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
+ IwConfig:
+  eth0      no wireless extensions.
+  
+  lo        no wireless extensions.
+  
+  virbr0    no wireless extensions.
+ MachineType: Alienware Alienware 15
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-45-generic.efi.signed root=UUID=a5c61f21-76cb-47b7-9891-6da36cbf7b6c ro rootflags=subvol=@ quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-45-generic N/A
+  linux-backports-modules-3.13.0-45-generic  N/A
+  linux-firmware                             1.127.11
+ RfKill:
+  
+ Tags:  trusty
+ Uname: Linux 3.13.0-45-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm audio bumblebee cdrom dip libvirtd lpadmin plugdev sambashare sudo video
+ _MarkForUpload: True
+ dmi.bios.date: 12/10/2014
+ dmi.bios.vendor: Alienware
+ dmi.bios.version: A00
+ dmi.board.name: Alienware 15
+ dmi.board.vendor: Alienware
+ dmi.board.version: A00
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Alienware
+ dmi.chassis.version: A00
+ dmi.modalias: dmi:bvnAlienware:bvrA00:bd12/10/2014:svnAlienware:pnAlienware15:pvrA00:rvnAlienware:rnAlienware15:rvrA00:cvnAlienware:ct8:cvrA00:
+ dmi.product.name: Alienware 15
+ dmi.product.version: A00
+ dmi.sys.vendor: Alienware

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1424366/+attachment/4324620/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1424366

Title:
  xorg stops refreshing screen on acpid client disconnect

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I'm using nvidia-346 drivers on my Alienware m15 (Jan 2015 model) with
  nvidia-prime. The problem I'm having is that during normal use and
  playing games, the keyboard and mouse appear to suddenly stop working.

  When this happened during a game I realised the screen had stopped
  updating, going to the terminal and back again fixes the problem.

  During this, the game is still playing fyi. Oh, the only thing I can
  see during this freeze is;

  Feb 22 11:49:18 d-deridex acpid: client 7500[0:0] has disconnected
  Feb 22 11:49:18 d-deridex acpid: client connected from 7500[0:0]
  Feb 22 11:49:18 d-deridex acpid: 1 client rule loaded
  --- 
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  maquis196   8044 F.... pulseaudio
   /dev/snd/controlC0:  maquis196   8044 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-01-31 (21 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
   
   virbr0    no wireless extensions.
  MachineType: Alienware Alienware 15
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-45-generic.efi.signed root=UUID=a5c61f21-76cb-47b7-9891-6da36cbf7b6c ro rootflags=subvol=@ quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-45-generic N/A
   linux-backports-modules-3.13.0-45-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.13.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio bumblebee cdrom dip libvirtd lpadmin plugdev sambashare sudo video
  _MarkForUpload: True
  dmi.bios.date: 12/10/2014
  dmi.bios.vendor: Alienware
  dmi.bios.version: A00
  dmi.board.name: Alienware 15
  dmi.board.vendor: Alienware
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A00
  dmi.modalias: dmi:bvnAlienware:bvrA00:bd12/10/2014:svnAlienware:pnAlienware15:pvrA00:rvnAlienware:rnAlienware15:rvrA00:cvnAlienware:ct8:cvrA00:
  dmi.product.name: Alienware 15
  dmi.product.version: A00
  dmi.sys.vendor: Alienware

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