kernel-packages team mailing list archive

[Christopher May-Townsend <chris@xxxxxxxxxxxxxxxxx>]

Public bug reported:

I'm using nvidia-346 drivers on my Alienware m15 (Jan 2015 model) with
nvidia-prime. The problem I'm having is that during normal use and
playing games, the keyboard and mouse appear to suddenly stop working.

When this happened during a game I realised the screen had stopped
updating, going to the terminal and back again fixes the problem.

During this, the game is still playing fyi. Oh, the only thing I can see
during this freeze is;

Feb 22 11:49:18 d-deridex acpid: client 7500[0:0] has disconnected
Feb 22 11:49:18 d-deridex acpid: client connected from 7500[0:0]
Feb 22 11:49:18 d-deridex acpid: 1 client rule loaded
--- 
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  maquis196   8044 F.... pulseaudio
 /dev/snd/controlC0:  maquis196   8044 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-01-31 (21 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
 
 virbr0    no wireless extensions.
MachineType: Alienware Alienware 15
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-45-generic.efi.signed root=UUID=a5c61f21-76cb-47b7-9891-6da36cbf7b6c ro rootflags=subvol=@ quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-45-generic N/A
 linux-backports-modules-3.13.0-45-generic  N/A
 linux-firmware                             1.127.11
RfKill:
 
Tags:  trusty
Uname: Linux 3.13.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio bumblebee cdrom dip libvirtd lpadmin plugdev sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 12/10/2014
dmi.bios.vendor: Alienware
dmi.bios.version: A00
dmi.board.name: Alienware 15
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Alienware
dmi.chassis.version: A00
dmi.modalias: dmi:bvnAlienware:bvrA00:bd12/10/2014:svnAlienware:pnAlienware15:pvrA00:rvnAlienware:rnAlienware15:rvrA00:cvnAlienware:ct8:cvrA00:
dmi.product.name: Alienware 15
dmi.product.version: A00
dmi.sys.vendor: Alienware

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Incomplete


** Tags: apport-collected trusty

** Attachment added: "version.log"
   https://bugs.launchpad.net/bugs/1424366/+attachment/4324618/+files/version.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1424366

Title:
  xorg stops refreshing screen on acpid client disconnect

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I'm using nvidia-346 drivers on my Alienware m15 (Jan 2015 model) with
  nvidia-prime. The problem I'm having is that during normal use and
  playing games, the keyboard and mouse appear to suddenly stop working.

  When this happened during a game I realised the screen had stopped
  updating, going to the terminal and back again fixes the problem.

  During this, the game is still playing fyi. Oh, the only thing I can
  see during this freeze is;

  Feb 22 11:49:18 d-deridex acpid: client 7500[0:0] has disconnected
  Feb 22 11:49:18 d-deridex acpid: client connected from 7500[0:0]
  Feb 22 11:49:18 d-deridex acpid: 1 client rule loaded
  --- 
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  maquis196   8044 F.... pulseaudio
   /dev/snd/controlC0:  maquis196   8044 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-01-31 (21 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
   
   virbr0    no wireless extensions.
  MachineType: Alienware Alienware 15
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-45-generic.efi.signed root=UUID=a5c61f21-76cb-47b7-9891-6da36cbf7b6c ro rootflags=subvol=@ quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-45-generic N/A
   linux-backports-modules-3.13.0-45-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.13.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio bumblebee cdrom dip libvirtd lpadmin plugdev sambashare sudo video
  _MarkForUpload: True
  dmi.bios.date: 12/10/2014
  dmi.bios.vendor: Alienware
  dmi.bios.version: A00
  dmi.board.name: Alienware 15
  dmi.board.vendor: Alienware
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Alienware
  dmi.chassis.version: A00
  dmi.modalias: dmi:bvnAlienware:bvrA00:bd12/10/2014:svnAlienware:pnAlienware15:pvrA00:rvnAlienware:rnAlienware15:rvrA00:cvnAlienware:ct8:cvrA00:
  dmi.product.name: Alienware 15
  dmi.product.version: A00
  dmi.sys.vendor: Alienware

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1424366/+subscriptions