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[Bug 1425252] Re: 0489:e076 - Qualcomm Atheros - Ubuntu 14.10 bluetooth does not see any devices

 

@Joseph

Thanks. Just installed "linux-
image-4.0.0-040000rc1-generic_4.0.0-040000rc1.201502261652_amd64.deb" -
should I have installed somenthing else also? There was no "linux-image-
extra" available this time.

Now - after installing and restart - the Bluetooth disappeared
alltogether. It doesn't appear in menu bar anymore and if I go through
Settings -> Bluetooth everthing is greyed out.

--------

:~$ uname -a
Linux Cake 4.0.0-040000rc1-generic #201502261652 SMP Thu Feb 26 16:56:29 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

--------

:~$ dmesg | grep error
[    2.680416] EXT4-fs (sda5): re-mounted. Opts: errors=remount-ro
[    2.953753] usb 1-5: Direct firmware load for ar3k/AthrBT_0x11020100.dfu failed with error -2
[    2.953770] ath3k: probe of 1-5:1.0 failed with error -2

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https://bugs.launchpad.net/bugs/1425252

Title:
  0489:e076 - Qualcomm Atheros - Ubuntu 14.10 bluetooth does not see any
  devices

Status in linux package in Ubuntu:
  In Progress

Bug description:
  This bug is related to:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352821

  
  Bluetooth on Ubuntu 14.10 running on Acer Aspire V3-371-79RJ laptop does not work. WiFi on the same device works normally and also bluetooth seems to work normally, but when searching for external devices Ubuntu cannot see any bluetooth devices.
   
  I've tried to connect to both bluetooth mouse and an Android phone, no luck. On another Ubuntu laptop the same external bluetooth devices are visible and work ok.

  lspci -nnk printout includes this:
  02:00.0 Network controller [0280]: Qualcomm Atheros AR9462 Wireless Network Adapter [168c:0034] (rev 01)
   Subsystem: Foxconn International, Inc. Device [105b:e07d]
   Kernel driver in use: ath9k

  and lsusb printout includes this:
  Bus 002 Device 002: ID 0489:e076 Foxconn / Hon Hai

  Full listings are attached.

  
  What was expected to happen:
  - Expected that Ubuntu would find my bluetooth mouse and phone when searching for new bluetooth devices.

  What happened instead:
  - Everything seemed to work ok, but nothing happened. Ubuntu does not see any bluetooth devices.

  Background Information:
  - Description:  Ubuntu 14.10
  - Release: 14.10
  - gnome-bluetooth 3.8.2.1-0ubuntu9
  - Hardware used: Acer Aspire V3-371-79RJ
  --- 
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jniirane   2414 F.... pulseaudio
   /dev/snd/controlC1:  jniirane   2414 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-01-03 (52 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Acer Aspire V3-371
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-31-generic root=UUID=c66b9d81-d91d-4201-85b9-a288b70f371f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-31.41~lp1352821v1-generic 3.16.7-ckt5
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-31-generic N/A
   linux-backports-modules-3.16.0-31-generic  N/A
   linux-firmware                             1.138.1
  Tags:  utopic
  Uname: Linux 3.16.0-31-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/05/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.12
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V3-371
  dmi.board.vendor: Acer
  dmi.board.version: V1.12
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.12
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.12:bd09/05/2014:svnAcer:pnAspireV3-371:pvrV1.12:rvnAcer:rnAspireV3-371:rvrV1.12:cvnAcer:ct10:cvrV1.12:
  dmi.product.name: Aspire V3-371
  dmi.product.version: V1.12
  dmi.sys.vendor: Acer

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