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[Bug 1425252] [NEW] 0489:e076 - Qualcomm Atheros - Ubuntu 14.10 bluetooth does not see any devices

 

Public bug reported:

This bug is related to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352821


Bluetooth on Ubuntu 14.10 running on Acer Aspire V3-371-79RJ laptop does not work. WiFi on the same device works normally and also bluetooth seems to work normally, but when searching for external devices Ubuntu cannot see any bluetooth devices.
 
I've tried to connect to both bluetooth mouse and an Android phone, no luck. On another Ubuntu laptop the same external bluetooth devices are visible and work ok.

lspci -nnk printout includes this:
02:00.0 Network controller [0280]: Qualcomm Atheros AR9462 Wireless Network Adapter [168c:0034] (rev 01)
 Subsystem: Foxconn International, Inc. Device [105b:e07d]
 Kernel driver in use: ath9k

and lsusb printout includes this:
Bus 002 Device 002: ID 0489:e076 Foxconn / Hon Hai

Full listings are attached.


What was expected to happen:
- Expected that Ubuntu would find my bluetooth mouse and phone when searching for new bluetooth devices.

What happened instead:
- Everything seemed to work ok, but nothing happened. Ubuntu does not see any bluetooth devices.

Background Information:
- Description:  Ubuntu 14.10
- Release: 14.10
- gnome-bluetooth 3.8.2.1-0ubuntu9
- Hardware used: Acer Aspire V3-371-79RJ

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: atheros bluetooth qualcomm

** Attachment added: "Files: lspci.vnvn.log, version.log, lspci.txt, lsusb.txt"
   https://bugs.launchpad.net/bugs/1425252/+attachment/4326563/+files/lspci_lspci-vnvn_lsusb_version.zip

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https://bugs.launchpad.net/bugs/1425252

Title:
  0489:e076 - Qualcomm Atheros - Ubuntu 14.10 bluetooth does not see any
  devices

Status in linux package in Ubuntu:
  New

Bug description:
  This bug is related to:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352821

  
  Bluetooth on Ubuntu 14.10 running on Acer Aspire V3-371-79RJ laptop does not work. WiFi on the same device works normally and also bluetooth seems to work normally, but when searching for external devices Ubuntu cannot see any bluetooth devices.
   
  I've tried to connect to both bluetooth mouse and an Android phone, no luck. On another Ubuntu laptop the same external bluetooth devices are visible and work ok.

  lspci -nnk printout includes this:
  02:00.0 Network controller [0280]: Qualcomm Atheros AR9462 Wireless Network Adapter [168c:0034] (rev 01)
   Subsystem: Foxconn International, Inc. Device [105b:e07d]
   Kernel driver in use: ath9k

  and lsusb printout includes this:
  Bus 002 Device 002: ID 0489:e076 Foxconn / Hon Hai

  Full listings are attached.

  
  What was expected to happen:
  - Expected that Ubuntu would find my bluetooth mouse and phone when searching for new bluetooth devices.

  What happened instead:
  - Everything seemed to work ok, but nothing happened. Ubuntu does not see any bluetooth devices.

  Background Information:
  - Description:  Ubuntu 14.10
  - Release: 14.10
  - gnome-bluetooth 3.8.2.1-0ubuntu9
  - Hardware used: Acer Aspire V3-371-79RJ

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