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Message #106571
[Bug 1332384] Re: [Dell Inspiron 5547/5447] Unable to scroll with the clickpad
@Brian,
You could install 3.16 kernel with "sudo apt-get install linux-generic-lts-utopic" command, but I think it's fixed in 3.13 kernel.
After re-tested with newer kernels, I noticed that with the 14.04 stock kernel (3.13.0-24), there is no "Synaptics Touchpad" in xinput output:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ DLL063E:00 06CB:2934 id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
↳ Dell WMI hotkeys id=13 [slave keyboard (3)]
"Synaptics Touchpad" will appear with 3.13.0-29, scrolling does not work
too.
However, after upgrade to 3.13.0-32 (or use 14.04.1 stock image), scrolling works as expected.
This also applies to the latest update (3.13.0-46 kernel).
Therefore I will close this bug with fix-released.
For those who still affected, please try to run "sudo apt-get dist-upgrade" to upgrade your kernel. Or give 14.04.1 / 14.04.2 a try.
If it's still not working, please feel free to open a new bug with "ubuntu-bug linux" for it.
Thanks!
** Changed in: hwe-next
Status: Confirmed => Fix Released
** Changed in: linux (Ubuntu)
Status: Confirmed => Fix Released
** Changed in: linux (Ubuntu Trusty)
Status: Confirmed => Fix Released
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https://bugs.launchpad.net/bugs/1332384
Title:
[Dell Inspiron 5547/5447] Unable to scroll with the clickpad
Status in HWE Next Project:
Fix Released
Status in linux package in Ubuntu:
Fix Released
Status in linux source package in Trusty:
Fix Released
Bug description:
CID: 201401-14530 Dell Inspiron 5547
The Clickpad on this system was detected as a SynPS/2 Synaptics TouchPad, I'm not sure if this is expected, but the scrolling feature is not working on 14.04 + update(both two fingers scrolling and one finger edge scrolling).
Also, the "disable while typing", three and four fingers tapping are not working as well.
Steps:
1. Install 14.04 + update (3.13.0-29), boot to desktop
2. Test the touchpad
Expected result:
* At least edge scrolling should work
Actual result:
* Only left / right click, one-finger single / double tapping works.
Debugging information:
ubuntu@201401-14530:~$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ DLL063E:00 06CB:2934 id=11 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Power Button id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ Integrated_Webcam_HD id=10 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
↳ Dell WMI hotkeys id=14 [slave keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1609 F.... pulseaudio
/dev/snd/controlC1: ubuntu 1609 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Thu Jun 19 22:04:37 2014
HibernationDevice: RESUME=UUID=7454cf26-0b42-44d7-ac45-01977170fad5
InstallationDate: Installed on 2014-06-19 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 5547
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=3dfa4af3-a788-4fbe-b7db-b895afb04d77 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/12/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X18
dmi.board.name: 0598GM
dmi.board.vendor: Dell Inc.
dmi.board.version: X01
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: X18
dmi.modalias: dmi:bvnDellInc.:bvrX18:bd02/12/2014:svnDellInc.:pnInspiron5547:pvrX18:rvnDellInc.:rn0598GM:rvrX01:cvnDellInc.:ct8:cvrX18:
dmi.product.name: Inspiron 5547
dmi.product.version: X18
dmi.sys.vendor: Dell Inc.
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