kernel-packages team mailing list archive

[Po-Hsu Lin <po-hsu.lin@xxxxxxxxxxxxx>]

Public bug reported:

CID: 201401-14530 Dell Inspiron 5547

The Clickpad on this system was detected as a SynPS/2 Synaptics TouchPad, I'm not sure if this is expected, but the scrolling feature is not working on 14.04 + update(both two fingers scrolling and one finger edge scrolling).
Also, the "disable while typing", three and four fingers tapping are not working as well.

Steps:
1. Install 14.04 + update (3.13.0-29), boot to desktop
2. Test the touchpad

Expected result:
* At least edge scrolling should work

Actual result:
* Only left / right click, one-finger single / double tapping works.

Debugging information:
ubuntu@201401-14530:~$ xinput list
⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ DLL063E:00 06CB:2934                    	id=11	[slave  pointer  (2)]
⎜   ↳ SynPS/2 Synaptics TouchPad              	id=13	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Power Button                            	id=8	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
    ↳ Integrated_Webcam_HD                    	id=10	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
    ↳ Dell WMI hotkeys                        	id=14	[slave  keyboard (3)]

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ubuntu     1609 F.... pulseaudio
 /dev/snd/controlC1:  ubuntu     1609 F.... pulseaudio
CRDA:
 country TW:
 	(2402 - 2472 @ 40), (3, 27)
 	(5270 - 5330 @ 40), (3, 17), DFS
 	(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Thu Jun 19 22:04:37 2014
HibernationDevice: RESUME=UUID=7454cf26-0b42-44d7-ac45-01977170fad5
InstallationDate: Installed on 2014-06-19 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 5547
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=3dfa4af3-a788-4fbe-b7db-b895afb04d77 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-29-generic N/A
 linux-backports-modules-3.13.0-29-generic  N/A
 linux-firmware                             1.127.2
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/12/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X18
dmi.board.name: 0598GM
dmi.board.vendor: Dell Inc.
dmi.board.version: X01
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: X18
dmi.modalias: dmi:bvnDellInc.:bvrX18:bd02/12/2014:svnDellInc.:pnInspiron5547:pvrX18:rvnDellInc.:rn0598GM:rvrX01:cvnDellInc.:ct8:cvrX18:
dmi.product.name: Inspiron 5547
dmi.product.version: X18
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Medium
     Assignee: Anthony Wong (anthonywong)
         Status: Confirmed


** Tags: 201401-14530 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement staging taipei-lab trusty

** Attachment added: "Xorg.0.log"
   https://bugs.launchpad.net/bugs/1332384/+attachment/4135244/+files/Xorg.0.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1332384

Title:
  [Dell Inspiron 5547] Unable to scroll with the clickpad

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  CID: 201401-14530 Dell Inspiron 5547

  The Clickpad on this system was detected as a SynPS/2 Synaptics TouchPad, I'm not sure if this is expected, but the scrolling feature is not working on 14.04 + update(both two fingers scrolling and one finger edge scrolling).
  Also, the "disable while typing", three and four fingers tapping are not working as well.

  Steps:
  1. Install 14.04 + update (3.13.0-29), boot to desktop
  2. Test the touchpad

  Expected result:
  * At least edge scrolling should work

  Actual result:
  * Only left / right click, one-finger single / double tapping works.

  Debugging information:
  ubuntu@201401-14530:~$ xinput list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ DLL063E:00 06CB:2934                    	id=11	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=13	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Power Button                            	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ Integrated_Webcam_HD                    	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
      ↳ Dell WMI hotkeys                        	id=14	[slave  keyboard (3)]

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1609 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu     1609 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Thu Jun 19 22:04:37 2014
  HibernationDevice: RESUME=UUID=7454cf26-0b42-44d7-ac45-01977170fad5
  InstallationDate: Installed on 2014-06-19 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Inspiron 5547
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=3dfa4af3-a788-4fbe-b7db-b895afb04d77 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/12/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: X18
  dmi.board.name: 0598GM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X01
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: X18
  dmi.modalias: dmi:bvnDellInc.:bvrX18:bd02/12/2014:svnDellInc.:pnInspiron5547:pvrX18:rvnDellInc.:rn0598GM:rvrX01:cvnDellInc.:ct8:cvrX18:
  dmi.product.name: Inspiron 5547
  dmi.product.version: X18
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1332384/+subscriptions