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[Bug 1429251] [NEW] [Acer Aspire V5-571] Touch pad Doesn't recognise buttons as separate from touch surface

 

Public bug reported:

Original bug:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1162313

Note that this is advertised as a multi-touch pad. However, using two
fingers stops the mouse movement. This report is not referring the
absence of muli-touch. It is referring to a problem with regular
touchpad usage caused by this problem.

Problem:
The touch pad includes a touch surface and buttons (beneath) all on one touch surface. The entire touch surface can be depressed to click the mouse. The buttons are an extension of the surface and can also be depressed to click the mouse. They are separated into right and left areas. The buttons are functioning for left and right clicks, however, the software is not differentiating between the buttons and the touch surface for pointer movement. Sliding your finger on the buttons results in the pointer moving on screen. Therefore, when resting your finger on the left or right mouse button (as when preparing to highlight text) you cannot use your other finger to move the pointer because the dual input causes the pointer to stop.

What I expected to happen:
The Touch pad should allow you to rest your finger (without depressing) on the right mouse button while still being able to move the mouse pointer.

Additional info:
Description:	Ubuntu 14.10
Release:	14.10

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-23-generic 3.16.0-23.31
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
Uname: Linux 3.16.0-23-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  ubuntu     3098 F.... pulseaudio
 /dev/snd/controlC0:  ubuntu     3098 F.... pulseaudio
CasperVersion: 1.345
CurrentDesktop: Unity
Date: Fri Mar  6 19:45:18 2015
LiveMediaBuild: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Acer Aspire V5-473P
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-23-generic N/A
 linux-backports-modules-3.16.0-23-generic  N/A
 linux-firmware                             1.138
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/16/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.28
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Polaris_HW
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.28:bd04/16/2014:svnAcer:pnAspireV5-473P:pvrTBDbyOEM:rvnAcer:rnPolaris_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V5-473P
dmi.product.version: TBD by OEM
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug utopic

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https://bugs.launchpad.net/bugs/1429251

Title:
   [Acer Aspire V5-571] Touch pad Doesn't recognise buttons as separate
  from touch surface

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Original bug:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1162313

  Note that this is advertised as a multi-touch pad. However, using two
  fingers stops the mouse movement. This report is not referring the
  absence of muli-touch. It is referring to a problem with regular
  touchpad usage caused by this problem.

  Problem:
  The touch pad includes a touch surface and buttons (beneath) all on one touch surface. The entire touch surface can be depressed to click the mouse. The buttons are an extension of the surface and can also be depressed to click the mouse. They are separated into right and left areas. The buttons are functioning for left and right clicks, however, the software is not differentiating between the buttons and the touch surface for pointer movement. Sliding your finger on the buttons results in the pointer moving on screen. Therefore, when resting your finger on the left or right mouse button (as when preparing to highlight text) you cannot use your other finger to move the pointer because the dual input causes the pointer to stop.

  What I expected to happen:
  The Touch pad should allow you to rest your finger (without depressing) on the right mouse button while still being able to move the mouse pointer.

  Additional info:
  Description:	Ubuntu 14.10
  Release:	14.10

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-23-generic 3.16.0-23.31
  ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
  Uname: Linux 3.16.0-23-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     3098 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     3098 F.... pulseaudio
  CasperVersion: 1.345
  CurrentDesktop: Unity
  Date: Fri Mar  6 19:45:18 2015
  LiveMediaBuild: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Acer Aspire V5-473P
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-23-generic N/A
   linux-backports-modules-3.16.0-23-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/16/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.28
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Polaris_HW
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.28:bd04/16/2014:svnAcer:pnAspireV5-473P:pvrTBDbyOEM:rvnAcer:rnPolaris_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V5-473P
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Acer

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