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[Bug 1429446] [NEW] Touchpad incorrectly recognized as PS/2 mouse in 'Lenovo ThinkPad 20DF004SMC'

 

Public bug reported:

Touchpad seen as a PS/2 mouse
- no gestures etc. work
- synclient says "Couldn't find synaptics properties. No synaptics driver loaded?"
- in "Mouse and Touchpad" settings the only device is "PS/2 Generic Mouse"
- in "Pointing devices" also.

System info:
- Manufacturer: LENOVO
- Product Name: 20DF004SMC
- Version: ThinkPad E550
- SKU Number: LENOVO_MT_20DF_BU_Think_FM_ThinkPad E550
- Family: ThinkPad E550

- System release: Xubuntu 14.10
- Linux version: Ubuntu 3.16.0-31.41-generic 3.16.7-ckt5
- xserver-xorg-input-synaptics: 1.8.1-1ubuntu1

Various logs and diagnostics in attachment.
Please let me know if I can help with anything.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Incomplete

** Attachment added: "logs.tar.gz"
   https://bugs.launchpad.net/bugs/1429446/+attachment/4337375/+files/logs.tar.gz

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https://bugs.launchpad.net/bugs/1429446

Title:
  Touchpad incorrectly recognized as PS/2 mouse in 'Lenovo ThinkPad
  20DF004SMC'

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Touchpad seen as a PS/2 mouse
  - no gestures etc. work
  - synclient says "Couldn't find synaptics properties. No synaptics driver loaded?"
  - in "Mouse and Touchpad" settings the only device is "PS/2 Generic Mouse"
  - in "Pointing devices" also.

  System info:
  - Manufacturer: LENOVO
  - Product Name: 20DF004SMC
  - Version: ThinkPad E550
  - SKU Number: LENOVO_MT_20DF_BU_Think_FM_ThinkPad E550
  - Family: ThinkPad E550

  - System release: Xubuntu 14.10
  - Linux version: Ubuntu 3.16.0-31.41-generic 3.16.7-ckt5
  - xserver-xorg-input-synaptics: 1.8.1-1ubuntu1

  Various logs and diagnostics in attachment.
  Please let me know if I can help with anything.

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Follow ups

References