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[Bug 1428393] Re: [TOSHIBA Satellite C55D-A] suspend/resume failure

 

Stephen Michael Kellat, could you please test the latest upstream kernel
available from the very top line at the top of the page (the release
names are irrelevant for testing, and please do not test the daily
folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-1.80

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

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https://bugs.launchpad.net/bugs/1428393

Title:
  [TOSHIBA Satellite C55D-A] suspend/resume failure

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Laptop required holding of power button to shut down and did not shut
  down systemically.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-7-generic 3.19.0-7.7
  ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0
  Uname: Linux 3.19.0-7-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.16.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  skellat    2323 F.... pulseaudio
   /dev/snd/controlC0:  skellat    2323 F.... pulseaudio
  Date: Wed Mar  4 14:44:00 2015
  DuplicateSignature: suspend/resume:TOSHIBA Satellite C55D-A:1.80
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=32c42eb1-5aff-4ab2-8cbf-ca09f7de6829
  InstallationDate: Installed on 2015-01-31 (32 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150131)
  InterpreterPath: /usr/bin/python3.4
  MachineType: TOSHIBA Satellite C55D-A
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-7-generic.efi.signed root=UUID=bfae61e0-4127-4c9b-b605-3482f487de38 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-7-generic N/A
   linux-backports-modules-3.19.0-7-generic  N/A
   linux-firmware                            1.141
  SourcePackage: linux
  Title: [TOSHIBA Satellite C55D-A] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 01/27/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.80
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.80:bd01/27/2014:svnTOSHIBA:pnSatelliteC55D-A:pvrPSCFWU-02U005:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C55D-A
  dmi.product.version: PSCFWU-02U005
  dmi.sys.vendor: TOSHIBA

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