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[Bug 1428393] [NEW] [TOSHIBA Satellite C55D-A] suspend/resume failure

 

Public bug reported:

Laptop required holding of power button to shut down and did not shut
down systemically.

ProblemType: KernelOops
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-7-generic 3.19.0-7.7
ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0
Uname: Linux 3.19.0-7-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  skellat    2323 F.... pulseaudio
 /dev/snd/controlC0:  skellat    2323 F.... pulseaudio
Date: Wed Mar  4 14:44:00 2015
DuplicateSignature: suspend/resume:TOSHIBA Satellite C55D-A:1.80
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=32c42eb1-5aff-4ab2-8cbf-ca09f7de6829
InstallationDate: Installed on 2015-01-31 (32 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150131)
InterpreterPath: /usr/bin/python3.4
MachineType: TOSHIBA Satellite C55D-A
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-7-generic.efi.signed root=UUID=bfae61e0-4127-4c9b-b605-3482f487de38 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-7-generic N/A
 linux-backports-modules-3.19.0-7-generic  N/A
 linux-firmware                            1.141
SourcePackage: linux
Title: [TOSHIBA Satellite C55D-A] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 01/27/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.80
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: MP
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.80:bd01/27/2014:svnTOSHIBA:pnSatelliteC55D-A:pvrPSCFWU-02U005:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite C55D-A
dmi.product.version: PSCFWU-02U005
dmi.sys.vendor: TOSHIBA

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume suspend vivid

** Attachment added: "lspci-vnvn.log"
   https://bugs.launchpad.net/bugs/1428393/+attachment/4334764/+files/lspci-vnvn.log

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https://bugs.launchpad.net/bugs/1428393

Title:
  [TOSHIBA Satellite C55D-A] suspend/resume failure

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Laptop required holding of power button to shut down and did not shut
  down systemically.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-7-generic 3.19.0-7.7
  ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0
  Uname: Linux 3.19.0-7-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.16.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  skellat    2323 F.... pulseaudio
   /dev/snd/controlC0:  skellat    2323 F.... pulseaudio
  Date: Wed Mar  4 14:44:00 2015
  DuplicateSignature: suspend/resume:TOSHIBA Satellite C55D-A:1.80
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=32c42eb1-5aff-4ab2-8cbf-ca09f7de6829
  InstallationDate: Installed on 2015-01-31 (32 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150131)
  InterpreterPath: /usr/bin/python3.4
  MachineType: TOSHIBA Satellite C55D-A
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-7-generic.efi.signed root=UUID=bfae61e0-4127-4c9b-b605-3482f487de38 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-7-generic N/A
   linux-backports-modules-3.19.0-7-generic  N/A
   linux-firmware                            1.141
  SourcePackage: linux
  Title: [TOSHIBA Satellite C55D-A] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 01/27/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.80
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.80:bd01/27/2014:svnTOSHIBA:pnSatelliteC55D-A:pvrPSCFWU-02U005:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C55D-A
  dmi.product.version: PSCFWU-02U005
  dmi.sys.vendor: TOSHIBA

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