kernel-packages team mailing list archive

Thread
Date
Re: [Bug 1430055] Re: USB Soundbar 413c:a503 not working

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Fred Warren <fred.warren@xxxxxxxxx>
Date: Tue, 10 Mar 2015 21:31:08 -0000
Reply-to: Bug 1430055 <1430055@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Hi,

I loaded the 4.0.0-040000rc3-generic amd64 kernel and then ran
apport-collect 1430055. No audio via the soundbar
I loaded the 3.13.0.46.77-generic amd64 kernel and then ran apport-collect
1430055. No audio via the soundbar

I am back on 3.13.0-45.74 amd64 kernel with audio via the soundbar


On Tue, Mar 10, 2015 at 2:14 PM, Fred Warren <fred.warren@xxxxxxxxx> wrote:

> apport information
>
> ** Tags added: apport-collected trusty
>
> ** Description changed:
>
>   Dell ACS11 USB Soundbar with USB ID 413C:A503 works fine in linux kernel
>   3.13-0-45-generic and earlier kernel releases.
>
>   In 3.13.0-46 dmsg shows messages when the soundbar is pluged in and
>   unpluged. However it is not listed by alsa or pulseaudio.
>
>   Boot with the 3.13.0-45 kernel restores normal functionality.
>
>
>   1) Release: Ubuntu 14.04.2 LTS
>   2) Version:  3.13.0-46.77
>   3) I expect to see the Dell ACS11 USB SounBbar listed as an audiodevice
> in pavucontrol
>   4) The SoundBar does not show up in pavucontrol
> + ---
> + ApportVersion: 2.14.1-0ubuntu3.7
> + Architecture: amd64
> + DistroRelease: Ubuntu 14.04
> + InstallationDate: Installed on 2014-08-27 (194 days ago)
> + InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
> (20140722.2)
> + Package: linux (not installed)
> + Tags:  trusty
> + Uname: Linux 4.0.0-040000rc3-generic x86_64
> + UnreportableReason: The running kernel is not an Ubuntu kernel
> + UpgradeStatus: No upgrade log present (probably fresh install)
> + UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare sudo
> vboxusers
> + _MarkForUpload: True
>
> ** Attachment added: "ProcEnviron.txt"
>
> https://bugs.launchpad.net/bugs/1430055/+attachment/4340431/+files/ProcEnviron.txt
>
> ** Description changed:
>
>   Dell ACS11 USB Soundbar with USB ID 413C:A503 works fine in linux kernel
>   3.13-0-45-generic and earlier kernel releases.
>
>   In 3.13.0-46 dmsg shows messages when the soundbar is pluged in and
>   unpluged. However it is not listed by alsa or pulseaudio.
>
>   Boot with the 3.13.0-45 kernel restores normal functionality.
>
>
>   1) Release: Ubuntu 14.04.2 LTS
>   2) Version:  3.13.0-46.77
>   3) I expect to see the Dell ACS11 USB SounBbar listed as an audiodevice
> in pavucontrol
>   4) The SoundBar does not show up in pavucontrol
>   ---
>   ApportVersion: 2.14.1-0ubuntu3.7
>   Architecture: amd64
>   DistroRelease: Ubuntu 14.04
>   InstallationDate: Installed on 2014-08-27 (194 days ago)
>   InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
> (20140722.2)
>   Package: linux (not installed)
>   Tags:  trusty
>   Uname: Linux 4.0.0-040000rc3-generic x86_64
>   UnreportableReason: The running kernel is not an Ubuntu kernel
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare sudo
> vboxusers
>   _MarkForUpload: True
> + ---
> + ApportVersion: 2.14.1-0ubuntu3.7
> + Architecture: amd64
> + AudioDevicesInUse:
> +  USER        PID ACCESS COMMAND
> +  /dev/snd/controlC0:  fwarren    2840 F.... pulseaudio
> +  /dev/snd/controlC2:  fwarren    2840 F.... pulseaudio
> +  /dev/snd/pcmC2D0p:   fwarren    2840 F...m pulseaudio
> +  /dev/snd/controlC1:  fwarren    2840 F.... pulseaudio
> + CRDA: Error: [Errno 2] No such file or directory
> + DistroRelease: Ubuntu 14.04
> + HibernationDevice: RESUME=UUID=6aa44352-526f-49a6-92a2-31811195860d
> + InstallationDate: Installed on 2014-08-27 (194 days ago)
> + InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
> (20140722.2)
> + MachineType: Dell Inc. Precision T1700
> + Package: linux (not installed)
> + ProcFB: 0 inteldrmfb
> + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-46-generic
> root=UUID=0f80d03d-7f61-462a-9345-abc8f6a5c33e ro rootflags=subvol=@ quiet
> splash
> + ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
> + RelatedPackageVersions:
> +  linux-restricted-modules-3.13.0-46-generic N/A
> +  linux-backports-modules-3.13.0-46-generic  N/A
> +  linux-firmware                             1.127.11
> + RfKill:
> +  0: hci0: Bluetooth
> +       Soft blocked: no
> +       Hard blocked: no
> + Tags:  trusty
> + Uname: Linux 3.13.0-46-generic x86_64
> + UpgradeStatus: No upgrade log present (probably fresh install)
> + UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare sudo
> vboxusers
> + _MarkForUpload: True
> + dmi.bios.date: 04/25/2014
> + dmi.bios.vendor: Dell Inc.
> + dmi.bios.version: A08
> + dmi.board.name: 0JVY7H
> + dmi.board.vendor: Dell Inc.
> + dmi.board.version: A00
> + dmi.chassis.type: 6
> + dmi.chassis.vendor: Dell Inc.
> + dmi.modalias:
> dmi:bvnDellInc.:bvrA08:bd04/25/2014:svnDellInc.:pnPrecisionT1700:pvr01:rvnDellInc.:rn0JVY7H:rvrA00:cvnDellInc.:ct6:cvr:
> + dmi.product.name: Precision T1700
> + dmi.product.version: 01
> + dmi.sys.vendor: Dell Inc.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1430055
>
> Title:
>   USB Soundbar 413c:a503 not working
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Dell ACS11 USB Soundbar with USB ID 413C:A503 works fine in linux
>   kernel 3.13-0-45-generic and earlier kernel releases.
>
>   In 3.13.0-46 dmsg shows messages when the soundbar is pluged in and
>   unpluged. However it is not listed by alsa or pulseaudio.
>
>   Boot with the 3.13.0-45 kernel restores normal functionality.
>
>
>   1) Release: Ubuntu 14.04.2 LTS
>   2) Version:  3.13.0-46.77
>   3) I expect to see the Dell ACS11 USB SounBbar listed as an audiodevice
> in pavucontrol
>   4) The SoundBar does not show up in pavucontrol
>   ---
>   ApportVersion: 2.14.1-0ubuntu3.7
>   Architecture: amd64
>   DistroRelease: Ubuntu 14.04
>   InstallationDate: Installed on 2014-08-27 (194 days ago)
>   InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
> (20140722.2)
>   Package: linux (not installed)
>   Tags:  trusty
>   Uname: Linux 4.0.0-040000rc3-generic x86_64
>   UnreportableReason: The running kernel is not an Ubuntu kernel
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare sudo
> vboxusers
>   _MarkForUpload: True
>   ---
>   ApportVersion: 2.14.1-0ubuntu3.7
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  fwarren    2840 F.... pulseaudio
>    /dev/snd/controlC2:  fwarren    2840 F.... pulseaudio
>    /dev/snd/pcmC2D0p:   fwarren    2840 F...m pulseaudio
>    /dev/snd/controlC1:  fwarren    2840 F.... pulseaudio
>   CRDA: Error: [Errno 2] No such file or directory
>   DistroRelease: Ubuntu 14.04
>   HibernationDevice: RESUME=UUID=6aa44352-526f-49a6-92a2-31811195860d
>   InstallationDate: Installed on 2014-08-27 (194 days ago)
>   InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
> (20140722.2)
>   MachineType: Dell Inc. Precision T1700
>   Package: linux (not installed)
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-46-generic
> root=UUID=0f80d03d-7f61-462a-9345-abc8f6a5c33e ro rootflags=subvol=@ quiet
> splash
>   ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
>   RelatedPackageVersions:
>    linux-restricted-modules-3.13.0-46-generic N/A
>    linux-backports-modules-3.13.0-46-generic  N/A
>    linux-firmware                             1.127.11
>   RfKill:
>    0: hci0: Bluetooth
>         Soft blocked: no
>         Hard blocked: no
>   Tags:  trusty
>   Uname: Linux 3.13.0-46-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare sudo
> vboxusers
>   _MarkForUpload: True
>   dmi.bios.date: 04/25/2014
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A08
>   dmi.board.name: 0JVY7H
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 6
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA08:bd04/25/2014:svnDellInc.:pnPrecisionT1700:pvr01:rvnDellInc.:rn0JVY7H:rvrA00:cvnDellInc.:ct6:cvr:
>   dmi.product.name: Precision T1700
>   dmi.product.version: 01
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1430055/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1430055

Title:
  USB Soundbar 413c:a503 not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Dell ACS11 USB Soundbar with USB ID 413C:A503 works fine in linux
  kernel 3.13-0-45-generic and earlier kernel releases.

  In 3.13.0-46 dmsg shows messages when the soundbar is pluged in and
  unpluged. However it is not listed by alsa or pulseaudio.

  Boot with the 3.13.0-45 kernel restores normal functionality.

  
  1) Release: Ubuntu 14.04.2 LTS
  2) Version:  3.13.0-46.77
  3) I expect to see the Dell ACS11 USB SounBbar listed as an audiodevice in pavucontrol
  4) The SoundBar does not show up in pavucontrol
  --- 
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2014-08-27 (194 days ago)
  InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Package: linux (not installed)
  Tags:  trusty
  Uname: Linux 4.0.0-040000rc3-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  --- 
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  fwarren    2840 F.... pulseaudio
   /dev/snd/controlC2:  fwarren    2840 F.... pulseaudio
   /dev/snd/pcmC2D0p:   fwarren    2840 F...m pulseaudio
   /dev/snd/controlC1:  fwarren    2840 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=6aa44352-526f-49a6-92a2-31811195860d
  InstallationDate: Installed on 2014-08-27 (194 days ago)
  InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Precision T1700
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-46-generic root=UUID=0f80d03d-7f61-462a-9345-abc8f6a5c33e ro rootflags=subvol=@ quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-46-generic N/A
   linux-backports-modules-3.13.0-46-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  Tags:  trusty
  Uname: Linux 3.13.0-46-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 04/25/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0JVY7H
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/25/2014:svnDellInc.:pnPrecisionT1700:pvr01:rvnDellInc.:rn0JVY7H:rvrA00:cvnDellInc.:ct6:cvr:
  dmi.product.name: Precision T1700
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1430055/+subscriptions
Follow ups

Re: [Bug 1430055] Re: USB Soundbar 413c:a503 not working
From: Fred Warren, 2015-03-11
References

[Bug 1430055] Re: USB Soundbar 413c:a503 not working
From: Fred Warren, 2015-03-10