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Re: [Bug 1430055] Re: USB Soundbar 413c:a503 not working

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Fred Warren <fred.warren@xxxxxxxxx>
Date: Wed, 11 Mar 2015 14:49:05 -0000
Reply-to: Bug 1430055 <1430055@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Close the report. The 3.13-0.46.77 and 4.0.0.0-400000rc3 are fine. In
/etc/modprobe.d/alsa-base.conf I have:

options snd-usb-audio index=-2
..... more items index=-2 ....
options snd-usb-audio index=0

I am not sure how both lines got in there but my usb card was trying to
load up as index 0 which was not available. After deleting "snd-usb-audio
index=0" everything is working fine.


On Tue, Mar 10, 2015 at 2:31 PM, Fred Warren <fred.warren@xxxxxxxxx>
wrote:

> Hi,
>
> I loaded the 4.0.0-040000rc3-generic amd64 kernel and then ran
> apport-collect 1430055. No audio via the soundbar
> I loaded the 3.13.0.46.77-generic amd64 kernel and then ran apport-collect
> 1430055. No audio via the soundbar
>
> I am back on 3.13.0-45.74 amd64 kernel with audio via the soundbar
>
>
> On Tue, Mar 10, 2015 at 2:14 PM, Fred Warren <fred.warren@xxxxxxxxx>
> wrote:
>
>> apport information
>>
>> ** Tags added: apport-collected trusty
>>
>> ** Description changed:
>>
>>   Dell ACS11 USB Soundbar with USB ID 413C:A503 works fine in linux kernel
>>   3.13-0-45-generic and earlier kernel releases.
>>
>>   In 3.13.0-46 dmsg shows messages when the soundbar is pluged in and
>>   unpluged. However it is not listed by alsa or pulseaudio.
>>
>>   Boot with the 3.13.0-45 kernel restores normal functionality.
>>
>>
>>   1) Release: Ubuntu 14.04.2 LTS
>>   2) Version:  3.13.0-46.77
>>   3) I expect to see the Dell ACS11 USB SounBbar listed as an audiodevice
>> in pavucontrol
>>   4) The SoundBar does not show up in pavucontrol
>> + ---
>> + ApportVersion: 2.14.1-0ubuntu3.7
>> + Architecture: amd64
>> + DistroRelease: Ubuntu 14.04
>> + InstallationDate: Installed on 2014-08-27 (194 days ago)
>> + InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>> (20140722.2)
>> + Package: linux (not installed)
>> + Tags:  trusty
>> + Uname: Linux 4.0.0-040000rc3-generic x86_64
>> + UnreportableReason: The running kernel is not an Ubuntu kernel
>> + UpgradeStatus: No upgrade log present (probably fresh install)
>> + UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare
>> sudo vboxusers
>> + _MarkForUpload: True
>>
>> ** Attachment added: "ProcEnviron.txt"
>>
>> https://bugs.launchpad.net/bugs/1430055/+attachment/4340431/+files/ProcEnviron.txt
>>
>> ** Description changed:
>>
>>   Dell ACS11 USB Soundbar with USB ID 413C:A503 works fine in linux kernel
>>   3.13-0-45-generic and earlier kernel releases.
>>
>>   In 3.13.0-46 dmsg shows messages when the soundbar is pluged in and
>>   unpluged. However it is not listed by alsa or pulseaudio.
>>
>>   Boot with the 3.13.0-45 kernel restores normal functionality.
>>
>>
>>   1) Release: Ubuntu 14.04.2 LTS
>>   2) Version:  3.13.0-46.77
>>   3) I expect to see the Dell ACS11 USB SounBbar listed as an audiodevice
>> in pavucontrol
>>   4) The SoundBar does not show up in pavucontrol
>>   ---
>>   ApportVersion: 2.14.1-0ubuntu3.7
>>   Architecture: amd64
>>   DistroRelease: Ubuntu 14.04
>>   InstallationDate: Installed on 2014-08-27 (194 days ago)
>>   InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>> (20140722.2)
>>   Package: linux (not installed)
>>   Tags:  trusty
>>   Uname: Linux 4.0.0-040000rc3-generic x86_64
>>   UnreportableReason: The running kernel is not an Ubuntu kernel
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare
>> sudo vboxusers
>>   _MarkForUpload: True
>> + ---
>> + ApportVersion: 2.14.1-0ubuntu3.7
>> + Architecture: amd64
>> + AudioDevicesInUse:
>> +  USER        PID ACCESS COMMAND
>> +  /dev/snd/controlC0:  fwarren    2840 F.... pulseaudio
>> +  /dev/snd/controlC2:  fwarren    2840 F.... pulseaudio
>> +  /dev/snd/pcmC2D0p:   fwarren    2840 F...m pulseaudio
>> +  /dev/snd/controlC1:  fwarren    2840 F.... pulseaudio
>> + CRDA: Error: [Errno 2] No such file or directory
>> + DistroRelease: Ubuntu 14.04
>> + HibernationDevice: RESUME=UUID=6aa44352-526f-49a6-92a2-31811195860d
>> + InstallationDate: Installed on 2014-08-27 (194 days ago)
>> + InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>> (20140722.2)
>> + MachineType: Dell Inc. Precision T1700
>> + Package: linux (not installed)
>> + ProcFB: 0 inteldrmfb
>> + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-46-generic
>> root=UUID=0f80d03d-7f61-462a-9345-abc8f6a5c33e ro rootflags=subvol=@ quiet
>> splash
>> + ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
>> + RelatedPackageVersions:
>> +  linux-restricted-modules-3.13.0-46-generic N/A
>> +  linux-backports-modules-3.13.0-46-generic  N/A
>> +  linux-firmware                             1.127.11
>> + RfKill:
>> +  0: hci0: Bluetooth
>> +       Soft blocked: no
>> +       Hard blocked: no
>> + Tags:  trusty
>> + Uname: Linux 3.13.0-46-generic x86_64
>> + UpgradeStatus: No upgrade log present (probably fresh install)
>> + UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare
>> sudo vboxusers
>> + _MarkForUpload: True
>> + dmi.bios.date: 04/25/2014
>> + dmi.bios.vendor: Dell Inc.
>> + dmi.bios.version: A08
>> + dmi.board.name: 0JVY7H
>> + dmi.board.vendor: Dell Inc.
>> + dmi.board.version: A00
>> + dmi.chassis.type: 6
>> + dmi.chassis.vendor: Dell Inc.
>> + dmi.modalias:
>> dmi:bvnDellInc.:bvrA08:bd04/25/2014:svnDellInc.:pnPrecisionT1700:pvr01:rvnDellInc.:rn0JVY7H:rvrA00:cvnDellInc.:ct6:cvr:
>> + dmi.product.name: Precision T1700
>> + dmi.product.version: 01
>> + dmi.sys.vendor: Dell Inc.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1430055
>>
>> Title:
>>   USB Soundbar 413c:a503 not working
>>
>> Status in linux package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   Dell ACS11 USB Soundbar with USB ID 413C:A503 works fine in linux
>>   kernel 3.13-0-45-generic and earlier kernel releases.
>>
>>   In 3.13.0-46 dmsg shows messages when the soundbar is pluged in and
>>   unpluged. However it is not listed by alsa or pulseaudio.
>>
>>   Boot with the 3.13.0-45 kernel restores normal functionality.
>>
>>
>>   1) Release: Ubuntu 14.04.2 LTS
>>   2) Version:  3.13.0-46.77
>>   3) I expect to see the Dell ACS11 USB SounBbar listed as an audiodevice
>> in pavucontrol
>>   4) The SoundBar does not show up in pavucontrol
>>   ---
>>   ApportVersion: 2.14.1-0ubuntu3.7
>>   Architecture: amd64
>>   DistroRelease: Ubuntu 14.04
>>   InstallationDate: Installed on 2014-08-27 (194 days ago)
>>   InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>> (20140722.2)
>>   Package: linux (not installed)
>>   Tags:  trusty
>>   Uname: Linux 4.0.0-040000rc3-generic x86_64
>>   UnreportableReason: The running kernel is not an Ubuntu kernel
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare
>> sudo vboxusers
>>   _MarkForUpload: True
>>   ---
>>   ApportVersion: 2.14.1-0ubuntu3.7
>>   Architecture: amd64
>>   AudioDevicesInUse:
>>    USER        PID ACCESS COMMAND
>>    /dev/snd/controlC0:  fwarren    2840 F.... pulseaudio
>>    /dev/snd/controlC2:  fwarren    2840 F.... pulseaudio
>>    /dev/snd/pcmC2D0p:   fwarren    2840 F...m pulseaudio
>>    /dev/snd/controlC1:  fwarren    2840 F.... pulseaudio
>>   CRDA: Error: [Errno 2] No such file or directory
>>   DistroRelease: Ubuntu 14.04
>>   HibernationDevice: RESUME=UUID=6aa44352-526f-49a6-92a2-31811195860d
>>   InstallationDate: Installed on 2014-08-27 (194 days ago)
>>   InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
>> (20140722.2)
>>   MachineType: Dell Inc. Precision T1700
>>   Package: linux (not installed)
>>   ProcFB: 0 inteldrmfb
>>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-46-generic
>> root=UUID=0f80d03d-7f61-462a-9345-abc8f6a5c33e ro rootflags=subvol=@ quiet
>> splash
>>   ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
>>   RelatedPackageVersions:
>>    linux-restricted-modules-3.13.0-46-generic N/A
>>    linux-backports-modules-3.13.0-46-generic  N/A
>>    linux-firmware                             1.127.11
>>   RfKill:
>>    0: hci0: Bluetooth
>>         Soft blocked: no
>>         Hard blocked: no
>>   Tags:  trusty
>>   Uname: Linux 3.13.0-46-generic x86_64
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare
>> sudo vboxusers
>>   _MarkForUpload: True
>>   dmi.bios.date: 04/25/2014
>>   dmi.bios.vendor: Dell Inc.
>>   dmi.bios.version: A08
>>   dmi.board.name: 0JVY7H
>>   dmi.board.vendor: Dell Inc.
>>   dmi.board.version: A00
>>   dmi.chassis.type: 6
>>   dmi.chassis.vendor: Dell Inc.
>>   dmi.modalias:
>> dmi:bvnDellInc.:bvrA08:bd04/25/2014:svnDellInc.:pnPrecisionT1700:pvr01:rvnDellInc.:rn0JVY7H:rvrA00:cvnDellInc.:ct6:cvr:
>>   dmi.product.name: Precision T1700
>>   dmi.product.version: 01
>>   dmi.sys.vendor: Dell Inc.
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1430055/+subscriptions
>>
>
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1430055

Title:
  USB Soundbar 413c:a503 not working

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Dell ACS11 USB Soundbar with USB ID 413C:A503 works fine in linux
  kernel 3.13-0-45-generic and earlier kernel releases.

  In 3.13.0-46 dmsg shows messages when the soundbar is pluged in and
  unpluged. However it is not listed by alsa or pulseaudio.

  Boot with the 3.13.0-45 kernel restores normal functionality.

  
  1) Release: Ubuntu 14.04.2 LTS
  2) Version:  3.13.0-46.77
  3) I expect to see the Dell ACS11 USB SounBbar listed as an audiodevice in pavucontrol
  4) The SoundBar does not show up in pavucontrol
  --- 
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2014-08-27 (194 days ago)
  InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Package: linux (not installed)
  Tags:  trusty
  Uname: Linux 4.0.0-040000rc3-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  --- 
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  fwarren    2840 F.... pulseaudio
   /dev/snd/controlC2:  fwarren    2840 F.... pulseaudio
   /dev/snd/pcmC2D0p:   fwarren    2840 F...m pulseaudio
   /dev/snd/controlC1:  fwarren    2840 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=6aa44352-526f-49a6-92a2-31811195860d
  InstallationDate: Installed on 2014-08-27 (194 days ago)
  InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Precision T1700
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-46-generic root=UUID=0f80d03d-7f61-462a-9345-abc8f6a5c33e ro rootflags=subvol=@ quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-46-generic N/A
   linux-backports-modules-3.13.0-46-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  Tags:  trusty
  Uname: Linux 3.13.0-46-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip libvirtd lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 04/25/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0JVY7H
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/25/2014:svnDellInc.:pnPrecisionT1700:pvr01:rvnDellInc.:rn0JVY7H:rvrA00:cvnDellInc.:ct6:cvr:
  dmi.product.name: Precision T1700
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1430055/+subscriptions
References

[Bug 1430055] Re: USB Soundbar 413c:a503 not working
From: Fred Warren, 2015-03-10
Re: [Bug 1430055] Re: USB Soundbar 413c:a503 not working
From: Fred Warren, 2015-03-10