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[Bug 1218804] [NEW] usb mass storage devices not working in 3.8.0-29

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Alexandre BELLONI <1218804@xxxxxxxxxxxxxxxxxx>
Date: Fri, 30 Aug 2013 09:41:21 -0000
Reply-to: Bug 1218804 <1218804@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

Hi,

I got some usb keys that are not working anymore since upgrading to
3.8.0-29. I can confirm they are working fine when using 3.8.0-27.

dmesg excerpt:
Aug 30 11:02:56 ney kernel: [  859.220974] usb 1-1.2: new high-speed USB device number 5 using ehci-pci
Aug 30 11:02:56 ney kernel: [  859.315898] usb 1-1.2: New USB device found, idVendor=1516, idProduct=1226
Aug 30 11:02:56 ney kernel: [  859.315905] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Aug 30 11:02:56 ney kernel: [  859.315909] usb 1-1.2: Product: USB Drive
Aug 30 11:02:56 ney kernel: [  859.315912] usb 1-1.2: Manufacturer: SKYMEDI
Aug 30 11:02:56 ney kernel: [  859.315915] usb 1-1.2: SerialNumber: ^FK
Aug 30 11:02:56 ney kernel: [  859.317060] scsi15 : usb-storage 1-1.2:1.0
Aug 30 11:02:57 ney kernel: [  861.004413] scsi 15:0:0:0: Direct-Access                               1.00 PQ: 0 ANSI: 4
Aug 30 11:02:57 ney kernel: [  861.006099] sd 15:0:0:0: Attached scsi generic sg1 type 0
Aug 30 11:02:57 ney kernel: [  861.006798] sd 15:0:0:0: [sdb] 15204352 512-byte logical blocks: (7.78 GB/7.25 GiB)
Aug 30 11:02:57 ney kernel: [  861.010550] sd 15:0:0:0: [sdb] Write Protect is off
Aug 30 11:02:57 ney kernel: [  861.010559] sd 15:0:0:0: [sdb] Mode Sense: 2f 00 00 00
Aug 30 11:02:57 ney kernel: [  861.013025] sd 15:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA

Then , there is no sdb appearing in /proc/partitions and /dev/sdb is not
created.

After a while (30s), I get:

Aug 30 11:03:28 ney kernel: [  891.254466] usb 1-1.2: reset high-speed USB device number 5 using ehci-pci
Aug 30 11:03:28 ney kernel: [  891.347004] usb 1-1.2: device firmware changed
Aug 30 11:03:28 ney kernel: [  891.347173] sd 15:0:0:0: Device offlined - not ready after error recovery
Aug 30 11:03:28 ney kernel: [  891.347266] usb 1-1.2: USB disconnect, device number 5
Aug 30 11:03:28 ney kernel: [  891.347963] sd 15:0:0:0: [sdb] Attached SCSI removable disk
Aug 30 11:03:28 ney kernel: [  891.426368] usb 1-1.2: new high-speed USB device number 6 using ehci-pci
Aug 30 11:03:28 ney kernel: [  891.519897] usb 1-1.2: New USB device found, idVendor=1516, idProduct=1226
Aug 30 11:03:28 ney kernel: [  891.519905] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Aug 30 11:03:28 ney kernel: [  891.519909] usb 1-1.2: Product: USB Drive
Aug 30 11:03:28 ney kernel: [  891.519912] usb 1-1.2: Manufacturer: SKYMEDI
Aug 30 11:03:28 ney kernel: [  891.519915] usb 1-1.2: SerialNumber: ^GK
Aug 30 11:03:28 ney kernel: [  891.520758] scsi16 : usb-storage 1-1.2:1.0
Aug 30 11:03:29 ney kernel: [  892.522516] scsi 16:0:0:0: Direct-Access                               1.00 PQ: 0 ANSI: 4
Aug 30 11:03:29 ney kernel: [  892.523984] sd 16:0:0:0: Attached scsi generic sg1 type 0
Aug 30 11:03:29 ney kernel: [  892.524777] sd 16:0:0:0: [sdb] 15204352 512-byte logical blocks: (7.78 GB/7.25 GiB)
Aug 30 11:03:29 ney kernel: [  892.527323] sd 16:0:0:0: [sdb] Write Protect is off
Aug 30 11:03:29 ney kernel: [  892.527330] sd 16:0:0:0: [sdb] Mode Sense: 2f 00 00 00
Aug 30 11:03:29 ney kernel: [  892.529763] sd 16:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA


And so on.

Using 3.8.0-27, I get:
[ 1166.848466] usb 3-2.1.1: new high-speed USB device number 10 using xhci_hcd
[ 1166.866354] usb 3-2.1.1: New USB device found, idVendor=1516, idProduct=1226
[ 1166.866361] usb 3-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1166.866365] usb 3-2.1.1: Product: USB Drive
[ 1166.866368] usb 3-2.1.1: Manufacturer: SKYMEDI
[ 1166.866371] usb 3-2.1.1: SerialNumber: 
[ 1166.866371] K
[ 1166.867162] scsi9 : usb-storage 3-2.1.1:1.0
[ 1169.303686] scsi 9:0:0:0: Direct-Access                               1.00 PQ: 0 ANSI: 4
[ 1169.304967] sd 9:0:0:0: Attached scsi generic sg1 type 0
[ 1169.305291] sd 9:0:0:0: [sdb] 15204352 512-byte logical blocks: (7.78 GB/7.25 GiB)
[ 1169.308129] sd 9:0:0:0: [sdb] Write Protect is off
[ 1169.308138] sd 9:0:0:0: [sdb] Mode Sense: 2f 00 00 00
[ 1169.310052] sd 9:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 1169.316515]  sdb: sdb1
[ 1169.322861] sd 9:0:0:0: [sdb] Attached SCSI removable disk
[ 1170.150762] EXT4-fs (sdb1): recovery complete
[ 1170.154789] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null)

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-27-generic 3.8.0-27.40
ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
Uname: Linux 3.8.0-27-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  alex       2510 F.... pulseaudio
Date: Fri Aug 30 11:31:10 2013
HibernationDevice: RESUME=UUID=0cf2483e-c441-45a0-858d-b7bef8435676
InstallationDate: Installed on 2013-03-15 (167 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. Latitude E6230
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-27-generic root=UUID=1f048f47-95a8-43de-becd-c70fad6088e4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-27-generic N/A
 linux-backports-modules-3.8.0-27-generic  N/A
 linux-firmware                            1.106
SourcePackage: linux
UpgradeStatus: Upgraded to raring on 2013-04-26 (125 days ago)
dmi.bios.date: 02/06/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0GWYCT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd02/06/2013:svnDellInc.:pnLatitudeE6230:pvr01:rvnDellInc.:rn0GWYCT:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6230
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring third-party-packages

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https://bugs.launchpad.net/bugs/1218804

Title:
  usb mass storage devices not working in 3.8.0-29

Status in “linux” package in Ubuntu:
  New

Bug description:
  Hi,

  I got some usb keys that are not working anymore since upgrading to
  3.8.0-29. I can confirm they are working fine when using 3.8.0-27.

  dmesg excerpt:
  Aug 30 11:02:56 ney kernel: [  859.220974] usb 1-1.2: new high-speed USB device number 5 using ehci-pci
  Aug 30 11:02:56 ney kernel: [  859.315898] usb 1-1.2: New USB device found, idVendor=1516, idProduct=1226
  Aug 30 11:02:56 ney kernel: [  859.315905] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  Aug 30 11:02:56 ney kernel: [  859.315909] usb 1-1.2: Product: USB Drive
  Aug 30 11:02:56 ney kernel: [  859.315912] usb 1-1.2: Manufacturer: SKYMEDI
  Aug 30 11:02:56 ney kernel: [  859.315915] usb 1-1.2: SerialNumber: ^FK
  Aug 30 11:02:56 ney kernel: [  859.317060] scsi15 : usb-storage 1-1.2:1.0
  Aug 30 11:02:57 ney kernel: [  861.004413] scsi 15:0:0:0: Direct-Access                               1.00 PQ: 0 ANSI: 4
  Aug 30 11:02:57 ney kernel: [  861.006099] sd 15:0:0:0: Attached scsi generic sg1 type 0
  Aug 30 11:02:57 ney kernel: [  861.006798] sd 15:0:0:0: [sdb] 15204352 512-byte logical blocks: (7.78 GB/7.25 GiB)
  Aug 30 11:02:57 ney kernel: [  861.010550] sd 15:0:0:0: [sdb] Write Protect is off
  Aug 30 11:02:57 ney kernel: [  861.010559] sd 15:0:0:0: [sdb] Mode Sense: 2f 00 00 00
  Aug 30 11:02:57 ney kernel: [  861.013025] sd 15:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA

  Then , there is no sdb appearing in /proc/partitions and /dev/sdb is
  not created.

  After a while (30s), I get:

  Aug 30 11:03:28 ney kernel: [  891.254466] usb 1-1.2: reset high-speed USB device number 5 using ehci-pci
  Aug 30 11:03:28 ney kernel: [  891.347004] usb 1-1.2: device firmware changed
  Aug 30 11:03:28 ney kernel: [  891.347173] sd 15:0:0:0: Device offlined - not ready after error recovery
  Aug 30 11:03:28 ney kernel: [  891.347266] usb 1-1.2: USB disconnect, device number 5
  Aug 30 11:03:28 ney kernel: [  891.347963] sd 15:0:0:0: [sdb] Attached SCSI removable disk
  Aug 30 11:03:28 ney kernel: [  891.426368] usb 1-1.2: new high-speed USB device number 6 using ehci-pci
  Aug 30 11:03:28 ney kernel: [  891.519897] usb 1-1.2: New USB device found, idVendor=1516, idProduct=1226
  Aug 30 11:03:28 ney kernel: [  891.519905] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  Aug 30 11:03:28 ney kernel: [  891.519909] usb 1-1.2: Product: USB Drive
  Aug 30 11:03:28 ney kernel: [  891.519912] usb 1-1.2: Manufacturer: SKYMEDI
  Aug 30 11:03:28 ney kernel: [  891.519915] usb 1-1.2: SerialNumber: ^GK
  Aug 30 11:03:28 ney kernel: [  891.520758] scsi16 : usb-storage 1-1.2:1.0
  Aug 30 11:03:29 ney kernel: [  892.522516] scsi 16:0:0:0: Direct-Access                               1.00 PQ: 0 ANSI: 4
  Aug 30 11:03:29 ney kernel: [  892.523984] sd 16:0:0:0: Attached scsi generic sg1 type 0
  Aug 30 11:03:29 ney kernel: [  892.524777] sd 16:0:0:0: [sdb] 15204352 512-byte logical blocks: (7.78 GB/7.25 GiB)
  Aug 30 11:03:29 ney kernel: [  892.527323] sd 16:0:0:0: [sdb] Write Protect is off
  Aug 30 11:03:29 ney kernel: [  892.527330] sd 16:0:0:0: [sdb] Mode Sense: 2f 00 00 00
  Aug 30 11:03:29 ney kernel: [  892.529763] sd 16:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA

  
  And so on.

  Using 3.8.0-27, I get:
  [ 1166.848466] usb 3-2.1.1: new high-speed USB device number 10 using xhci_hcd
  [ 1166.866354] usb 3-2.1.1: New USB device found, idVendor=1516, idProduct=1226
  [ 1166.866361] usb 3-2.1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [ 1166.866365] usb 3-2.1.1: Product: USB Drive
  [ 1166.866368] usb 3-2.1.1: Manufacturer: SKYMEDI
  [ 1166.866371] usb 3-2.1.1: SerialNumber: 
  [ 1166.866371] K
  [ 1166.867162] scsi9 : usb-storage 3-2.1.1:1.0
  [ 1169.303686] scsi 9:0:0:0: Direct-Access                               1.00 PQ: 0 ANSI: 4
  [ 1169.304967] sd 9:0:0:0: Attached scsi generic sg1 type 0
  [ 1169.305291] sd 9:0:0:0: [sdb] 15204352 512-byte logical blocks: (7.78 GB/7.25 GiB)
  [ 1169.308129] sd 9:0:0:0: [sdb] Write Protect is off
  [ 1169.308138] sd 9:0:0:0: [sdb] Mode Sense: 2f 00 00 00
  [ 1169.310052] sd 9:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
  [ 1169.316515]  sdb: sdb1
  [ 1169.322861] sd 9:0:0:0: [sdb] Attached SCSI removable disk
  [ 1170.150762] EXT4-fs (sdb1): recovery complete
  [ 1170.154789] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null)

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-27-generic 3.8.0-27.40
  ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
  Uname: Linux 3.8.0-27-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  alex       2510 F.... pulseaudio
  Date: Fri Aug 30 11:31:10 2013
  HibernationDevice: RESUME=UUID=0cf2483e-c441-45a0-858d-b7bef8435676
  InstallationDate: Installed on 2013-03-15 (167 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Dell Inc. Latitude E6230
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-27-generic root=UUID=1f048f47-95a8-43de-becd-c70fad6088e4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-27-generic N/A
   linux-backports-modules-3.8.0-27-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2013-04-26 (125 days ago)
  dmi.bios.date: 02/06/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0GWYCT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd02/06/2013:svnDellInc.:pnLatitudeE6230:pvr01:rvnDellInc.:rn0GWYCT:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6230
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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Follow ups

[Bug 1218804] Re: usb mass storage devices not working in 3.8.0-29
From: Alexandre BELLONI, 2013-08-30
[Bug 1218804] Re: usb mass storage devices not working in 3.8.0-29
From: Julian Wiedmann, 2013-08-30
[Bug 1218804] Re: usb mass storage devices not working in 3.8.0-29
From: Alexandre BELLONI, 2013-08-30
[Bug 1218804] Status changed to Confirmed
From: Brad Figg, 2013-08-30
[Bug 1218804] [NEW] usb mass storage devices not working in 3.8.0-29
From: Alexandre BELLONI, 2013-08-30
References

[Bug 1218804] [NEW] usb mass storage devices not working in 3.8.0-29
From: Alexandre BELLONI, 2013-08-30