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Message #108259
[Bug 1431924] Re: Ubuntu 14.04 in a HP Pavilion g6 with wireless Ralink RT5390 disconnects
Alejandro, as per http://support.hp.com/us-en/product/HP-
Pavilion-g6-1100-Notebook-PC-series/5082224/model/5119773/drivers an
update to your computer's buggy and outdated BIOS is available (F.66).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.
Thank you for your understanding.
** Tags added: bios-outdated-f.66
** Attachment removed: "lspci information"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1431924/+attachment/4344395/+files/lspci-vnvn.log
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https://bugs.launchpad.net/bugs/1431924
Title:
Ubuntu 14.04 in a HP Pavilion g6 with wireless Ralink RT5390
disconnects
Status in linux package in Ubuntu:
Incomplete
Bug description:
The problem is that after several minutes of been connected by
wireless it suddenly just disconnects appearing the meesage:
<Now you are offline>
By restarting the adapter, the computer or the network settings
(several times) the connection is reestablished, sometimes.
I have tried different drivers and updates for this card but the
problem persists since I installed Ubuntu 5 months ago. Further
information about the computer and the connection
Version log output: Ubuntu 3.13.0-46.79-generic 3.13.11-ckt15
$ lsb_release -rd
Description: Ubuntu 14.04.2 LTS
Release: 14.04
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-46-generic 3.13.0-46.79
ProcVersionSignature: Ubuntu 3.13.0-46.79-generic 3.13.11-ckt15
Uname: Linux 3.13.0-46-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: uos 1830 F.... pulseaudio
Date: Fri Mar 13 14:57:00 2015
HibernationDevice: RESUME=UUID=1970778c-e807-44a2-88d6-c7ca3ab1752c
InstallationDate: Installed on 2014-09-16 (177 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic root=UUID=6a5271b5-933c-4c43-8dec-deb4dfa9e54c ro quiet splash intel_pstate=enable vt.handoff=7
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-46-generic N/A
linux-backports-modules-3.13.0-46-generic N/A
linux-firmware 1.127.11
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/04/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 166F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 09.24
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.14:bd05/04/2011:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0593110000204610000620100:rvnHewlett-Packard:rn166F:rvr09.24:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.version: 0593110000204610000620100
dmi.sys.vendor: Hewlett-Packard
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