kernel-packages team mailing list archive

[Alejandro <alevidalr@xxxxxxxxx>]

Public bug reported:

The problem is that after several minutes of been connected by wireless
it suddenly just disconnects appearing the meesage:

<Now you are offline>

By restarting the adapter, the computer or the network settings (several
times) the connection is reestablished, sometimes.

I have tried different drivers and updates for this card but the problem
persists since I installed Ubuntu 5 months ago. Further information
about the computer and the connection

Version log output: Ubuntu 3.13.0-46.79-generic 3.13.11-ckt15

$ lsb_release -rd
Description:	Ubuntu 14.04.2 LTS
Release:	14.04

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-46-generic 3.13.0-46.79
ProcVersionSignature: Ubuntu 3.13.0-46.79-generic 3.13.11-ckt15
Uname: Linux 3.13.0-46-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  uos        1830 F.... pulseaudio
Date: Fri Mar 13 14:57:00 2015
HibernationDevice: RESUME=UUID=1970778c-e807-44a2-88d6-c7ca3ab1752c
InstallationDate: Installed on 2014-09-16 (177 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic root=UUID=6a5271b5-933c-4c43-8dec-deb4dfa9e54c ro quiet splash intel_pstate=enable vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-46-generic N/A
 linux-backports-modules-3.13.0-46-generic  N/A
 linux-firmware                             1.127.11
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/04/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 166F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 09.24
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.14:bd05/04/2011:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0593110000204610000620100:rvnHewlett-Packard:rn166F:rvr09.24:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.version: 0593110000204610000620100
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

** Attachment added: "lspci information"
   https://bugs.launchpad.net/bugs/1431924/+attachment/4344395/+files/lspci-vnvn.log

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https://bugs.launchpad.net/bugs/1431924

Title:
  Ubuntu 14.04 in a HP Pavilion g6 with wireless Ralink RT5390
  disconnects

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  The problem is that after several minutes of been connected by
  wireless it suddenly just disconnects appearing the meesage:

  <Now you are offline>

  By restarting the adapter, the computer or the network settings
  (several times) the connection is reestablished, sometimes.

  I have tried different drivers and updates for this card but the
  problem persists since I installed Ubuntu 5 months ago. Further
  information about the computer and the connection

  Version log output: Ubuntu 3.13.0-46.79-generic 3.13.11-ckt15

  $ lsb_release -rd
  Description:	Ubuntu 14.04.2 LTS
  Release:	14.04

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-46-generic 3.13.0-46.79
  ProcVersionSignature: Ubuntu 3.13.0-46.79-generic 3.13.11-ckt15
  Uname: Linux 3.13.0-46-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  uos        1830 F.... pulseaudio
  Date: Fri Mar 13 14:57:00 2015
  HibernationDevice: RESUME=UUID=1970778c-e807-44a2-88d6-c7ca3ab1752c
  InstallationDate: Installed on 2014-09-16 (177 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic root=UUID=6a5271b5-933c-4c43-8dec-deb4dfa9e54c ro quiet splash intel_pstate=enable vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-46-generic N/A
   linux-backports-modules-3.13.0-46-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/04/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.14
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 166F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 09.24
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.14:bd05/04/2011:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0593110000204610000620100:rvnHewlett-Packard:rn166F:rvr09.24:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion g6 Notebook PC
  dmi.product.version: 0593110000204610000620100
  dmi.sys.vendor: Hewlett-Packard

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