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[Bug 1431924] Re: Ubuntu 14.04 in a HP Pavilion g6 with wireless Ralink RT5390 disconnects

 

Alejandro, could you please test the latest upstream kernel available
from the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-f.66
** Tags added: latest-bios-f.66

** Changed in: linux (Ubuntu)
   Importance: Low => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1431924

Title:
  Ubuntu 14.04 in a HP Pavilion g6 with wireless Ralink RT5390
  disconnects

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The problem is that after several minutes of been connected by
  wireless it suddenly just disconnects appearing the meesage:

  <Now you are offline>

  By restarting the adapter, the computer or the network settings
  (several times) the connection is reestablished, sometimes.

  I have tried different drivers and updates for this card but the
  problem persists since I installed Ubuntu 5 months ago. Further
  information about the computer and the connection

  Version log output: Ubuntu 3.13.0-46.79-generic 3.13.11-ckt15

  $ lsb_release -rd
  Description:	Ubuntu 14.04.2 LTS
  Release:	14.04

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-46-generic 3.13.0-46.79
  ProcVersionSignature: Ubuntu 3.13.0-46.79-generic 3.13.11-ckt15
  Uname: Linux 3.13.0-46-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  uos        1830 F.... pulseaudio
  Date: Fri Mar 13 14:57:00 2015
  HibernationDevice: RESUME=UUID=1970778c-e807-44a2-88d6-c7ca3ab1752c
  InstallationDate: Installed on 2014-09-16 (177 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-46-generic root=UUID=6a5271b5-933c-4c43-8dec-deb4dfa9e54c ro quiet splash intel_pstate=enable vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-46-generic N/A
   linux-backports-modules-3.13.0-46-generic  N/A
   linux-firmware                             1.127.11
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/04/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.14
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 166F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 09.24
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.14:bd05/04/2011:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0593110000204610000620100:rvnHewlett-Packard:rn166F:rvr09.24:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion g6 Notebook PC
  dmi.product.version: 0593110000204610000620100
  dmi.sys.vendor: Hewlett-Packard

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