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[Bug 1218970] [NEW] [ASUSTeK COMPUTER INC. UX51VZH] suspend/resume failure

 

Public bug reported:


ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-4-generic 3.11.0-4.9 [modified: boot/vmlinuz-3.11.0-4-generic]
ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
Uname: Linux 3.11.0-4-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  anskaal    2093 F.... pulseaudio
 /dev/snd/controlC0:  anskaal    2093 F.... pulseaudio
Date: Fri Aug 30 00:43:37 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=6137de52-88e4-4135-b3fd-3911575839e6
InstallationDate: Installed on 2013-08-29 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130829)
InterpreterPath: /usr/bin/python3.3
MachineType: ASUSTeK COMPUTER INC. UX51VZH
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic.efi.signed root=/dev/mapper/isw_bccdhjieij_Volume0p2 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-4-generic N/A
 linux-backports-modules-3.11.0-4-generic  N/A
 linux-firmware                            1.113
SourcePackage: linux
Title: [ASUSTeK COMPUTER INC. UX51VZH] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 03/06/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX51VZH.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX51VZH
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX51VZH.206:bd03/06/2013:svnASUSTeKCOMPUTERINC.:pnUX51VZH:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX51VZH:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX51VZH
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume saucy suspend

** Description changed:

- Got this error in the middle of an apt-get upgrade...
  
  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-4-generic 3.11.0-4.9 [modified: boot/vmlinuz-3.11.0-4-generic]
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  Uname: Linux 3.11.0-4-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  anskaal    2093 F.... pulseaudio
-  /dev/snd/controlC0:  anskaal    2093 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  anskaal    2093 F.... pulseaudio
+  /dev/snd/controlC0:  anskaal    2093 F.... pulseaudio
  Date: Fri Aug 30 00:43:37 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=6137de52-88e4-4135-b3fd-3911575839e6
  InstallationDate: Installed on 2013-08-29 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130829)
  InterpreterPath: /usr/bin/python3.3
  MachineType: ASUSTeK COMPUTER INC. UX51VZH
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
-  TERM=linux
-  PATH=(custom, no user)
+  TERM=linux
+  PATH=(custom, no user)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic.efi.signed root=/dev/mapper/isw_bccdhjieij_Volume0p2 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
-  linux-restricted-modules-3.11.0-4-generic N/A
-  linux-backports-modules-3.11.0-4-generic  N/A
-  linux-firmware                            1.113
+  linux-restricted-modules-3.11.0-4-generic N/A
+  linux-backports-modules-3.11.0-4-generic  N/A
+  linux-firmware                            1.113
  SourcePackage: linux
  Title: [ASUSTeK COMPUTER INC. UX51VZH] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
-  
+ 
  dmi.bios.date: 03/06/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX51VZH.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX51VZH
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX51VZH.206:bd03/06/2013:svnASUSTeKCOMPUTERINC.:pnUX51VZH:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX51VZH:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX51VZH
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

-- 
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https://bugs.launchpad.net/bugs/1218970

Title:
  [ASUSTeK COMPUTER INC. UX51VZH] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-4-generic 3.11.0-4.9 [modified: boot/vmlinuz-3.11.0-4-generic]
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  Uname: Linux 3.11.0-4-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  anskaal    2093 F.... pulseaudio
   /dev/snd/controlC0:  anskaal    2093 F.... pulseaudio
  Date: Fri Aug 30 00:43:37 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=6137de52-88e4-4135-b3fd-3911575839e6
  InstallationDate: Installed on 2013-08-29 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130829)
  InterpreterPath: /usr/bin/python3.3
  MachineType: ASUSTeK COMPUTER INC. UX51VZH
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic.efi.signed root=/dev/mapper/isw_bccdhjieij_Volume0p2 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-4-generic N/A
   linux-backports-modules-3.11.0-4-generic  N/A
   linux-firmware                            1.113
  SourcePackage: linux
  Title: [ASUSTeK COMPUTER INC. UX51VZH] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  dmi.bios.date: 03/06/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX51VZH.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX51VZH
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX51VZH.206:bd03/06/2013:svnASUSTeKCOMPUTERINC.:pnUX51VZH:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX51VZH:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX51VZH
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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References