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[Bug 1435509] [NEW] cciss: hangs in modprobe, prevents server from booting

 

Public bug reported:

I've upgraded an Ubuntu 10.04 LTS server to 12.04 LTS.  It now fails to
boot.  More specifically, kernel 3.2.0-77 hangs in the cciss driver
during initialization.

The hardware is an HP ProLiant DL385 G2.  The RAID controller is HP
Smart Array P400:

    lspci -knn -s 06:01
    06:01.0 RAID bus controller [0104]: Hewlett-Packard Company Smart Array P600 [103c:3220]
     Subsystem: Hewlett-Packard Company 3 Gb/s SAS RAID [103c:3225]
     Kernel driver in use: cciss
     Kernel modules: cciss

I can observe the boot process over serial console (attached: serial-console.log).  You can see the kernel messages about cciss being detected, udev messages about modprobe timing out followed by boot process timeouts and a failure to mount the root filesystem.
You can also see hung task messages from the kernel (kworker/0:2 and modprobe are both hung inside cciss), and you can see some of my futile attempts to look around in the initramfs.

I can boot an older kernel (2.6.32-73-server, left over from Ubuntu
10.04 LTS) just fine.  I'm afraid dmesg and other bits of information
collected by apport for this bug report will be misleadingly from that
older kernel.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-77-generic 3.2.0-77.114
ProcVersionSignature: Ubuntu 2.6.32-73.141-server 2.6.32.63+drm33.26
Uname: Linux 2.6.32-73-server x86_64
AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
AplayDevices: aplay: device_list:252: no soundcards found...
ApportVersion: 2.0.1-0ubuntu17.8
Architecture: amd64
ArecordDevices: arecord: device_list:252: no soundcards found...
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
CurrentDmesg:
 [    8.816593] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
 [   19.233266] eth0: no IPv6 routers present
 [   79.512524] Clocksource tsc unstable (delta = -264288670 ns)
Date: Mon Mar 23 19:07:30 2015
HibernationDevice: RESUME=UUID=06183660-d359-4e05-9f0f-941b61ae65cf
IwConfig:
 lo        no wireless extensions.

 eth0      no wireless extensions.

 eth1      no wireless extensions.
MachineType: HP ProLiant DL385 G2
MarkForUpload: True
PciMultimedia:

ProcEnviron:
 LC_CTYPE=lt_LT.UTF-8
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VGA16 VGA
ProcKernelCmdLine: root=UUID=3241700a-e0ca-4d26-8a7f-4fa088b98e75 ro console=tty0 console=ttyS1,115200n8
RelatedPackageVersions:
 linux-restricted-modules-2.6.32-73-server N/A
 linux-backports-modules-2.6.32-73-server  N/A
 linux-firmware                            1.79.18
RfKill: Error: [Errno 2] No such file or directory
SourcePackage: linux
UpgradeStatus: Upgraded to precise on 2015-03-20 (2 days ago)
dmi.bios.date: 04/07/2007
dmi.bios.vendor: HP
dmi.bios.version: A09
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrA09:bd04/07/2007:svnHP:pnProLiantDL385G2:pvr:cvnHP:ct23:cvr:
dmi.product.name: ProLiant DL385 G2
dmi.sys.vendor: HP

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug lucid precise

** Attachment added: "Log of the boot failure over serial console"
   https://bugs.launchpad.net/bugs/1435509/+attachment/4353727/+files/serial-console.log

** Description changed:

  I've upgraded an Ubuntu 10.04 LTS server to 12.04 LTS.  It now fails to
- boot.  More specifically, kernel 3.2.0-it hangs in the cciss driver
+ boot.  More specifically, kernel 3.2.0-77 hangs in the cciss driver
  during initialization.
  
  The hardware is an HP ProLiant DL385 G2.  The RAID controller is HP
  Smart Array P400:
  
-     lspci -knn -s 06:01
-     06:01.0 RAID bus controller [0104]: Hewlett-Packard Company Smart Array P600 [103c:3220]
-     	Subsystem: Hewlett-Packard Company 3 Gb/s SAS RAID [103c:3225]
-     	Kernel driver in use: cciss
-     	Kernel modules: cciss
+     lspci -knn -s 06:01
+     06:01.0 RAID bus controller [0104]: Hewlett-Packard Company Smart Array P600 [103c:3220]
+      Subsystem: Hewlett-Packard Company 3 Gb/s SAS RAID [103c:3225]
+      Kernel driver in use: cciss
+      Kernel modules: cciss
  
  I can observe the boot process over serial console (attached: serial-console.log).  You can see the kernel messages about cciss being detected, udev messages about modprobe timing out followed by boot process timeouts and a failure to mount the root filesystem.
  You can also see hung task messages from the kernel (kworker/0:2 and modprobe are both hung inside cciss), and you can see some of my futile attempts to look around in the initramfs.
  
  I can boot an older kernel (2.6.32-73-server, left over from Ubuntu
  10.04 LTS) just fine.  I'm afraid dmesg and other bits of information
  collected by apport for this bug report will be misleadingly from that
  older kernel.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-77-generic 3.2.0-77.114
  ProcVersionSignature: Ubuntu 2.6.32-73.141-server 2.6.32.63+drm33.26
  Uname: Linux 2.6.32-73-server x86_64
  AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
  AplayDevices: aplay: device_list:252: no soundcards found...
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: amd64
  ArecordDevices: arecord: device_list:252: no soundcards found...
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  CurrentDmesg:
-  [    8.816593] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
-  [   19.233266] eth0: no IPv6 routers present
-  [   79.512524] Clocksource tsc unstable (delta = -264288670 ns)
+  [    8.816593] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
+  [   19.233266] eth0: no IPv6 routers present
+  [   79.512524] Clocksource tsc unstable (delta = -264288670 ns)
  Date: Mon Mar 23 19:07:30 2015
  HibernationDevice: RESUME=UUID=06183660-d359-4e05-9f0f-941b61ae65cf
  IwConfig:
-  lo        no wireless extensions.
-  
-  eth0      no wireless extensions.
-  
-  eth1      no wireless extensions.
+  lo        no wireless extensions.
+ 
+  eth0      no wireless extensions.
+ 
+  eth1      no wireless extensions.
  MachineType: HP ProLiant DL385 G2
  MarkForUpload: True
  PciMultimedia:
-  
+ 
  ProcEnviron:
-  LC_CTYPE=lt_LT.UTF-8
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LC_CTYPE=lt_LT.UTF-8
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 VGA16 VGA
  ProcKernelCmdLine: root=UUID=3241700a-e0ca-4d26-8a7f-4fa088b98e75 ro console=tty0 console=ttyS1,115200n8
  RelatedPackageVersions:
-  linux-restricted-modules-2.6.32-73-server N/A
-  linux-backports-modules-2.6.32-73-server  N/A
-  linux-firmware                            1.79.18
+  linux-restricted-modules-2.6.32-73-server N/A
+  linux-backports-modules-2.6.32-73-server  N/A
+  linux-firmware                            1.79.18
  RfKill: Error: [Errno 2] No such file or directory
  SourcePackage: linux
  UpgradeStatus: Upgraded to precise on 2015-03-20 (2 days ago)
  dmi.bios.date: 04/07/2007
  dmi.bios.vendor: HP
  dmi.bios.version: A09
  dmi.chassis.type: 23
  dmi.chassis.vendor: HP
  dmi.modalias: dmi:bvnHP:bvrA09:bd04/07/2007:svnHP:pnProLiantDL385G2:pvr:cvnHP:ct23:cvr:
  dmi.product.name: ProLiant DL385 G2
  dmi.sys.vendor: HP

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https://bugs.launchpad.net/bugs/1435509

Title:
  cciss: hangs in modprobe, prevents server from booting

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've upgraded an Ubuntu 10.04 LTS server to 12.04 LTS.  It now fails
  to boot.  More specifically, kernel 3.2.0-77 hangs in the cciss driver
  during initialization.

  The hardware is an HP ProLiant DL385 G2.  The RAID controller is HP
  Smart Array P400:

      lspci -knn -s 06:01
      06:01.0 RAID bus controller [0104]: Hewlett-Packard Company Smart Array P600 [103c:3220]
       Subsystem: Hewlett-Packard Company 3 Gb/s SAS RAID [103c:3225]
       Kernel driver in use: cciss
       Kernel modules: cciss

  I can observe the boot process over serial console (attached: serial-console.log).  You can see the kernel messages about cciss being detected, udev messages about modprobe timing out followed by boot process timeouts and a failure to mount the root filesystem.
  You can also see hung task messages from the kernel (kworker/0:2 and modprobe are both hung inside cciss), and you can see some of my futile attempts to look around in the initramfs.

  I can boot an older kernel (2.6.32-73-server, left over from Ubuntu
  10.04 LTS) just fine.  I'm afraid dmesg and other bits of information
  collected by apport for this bug report will be misleadingly from that
  older kernel.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-77-generic 3.2.0-77.114
  ProcVersionSignature: Ubuntu 2.6.32-73.141-server 2.6.32.63+drm33.26
  Uname: Linux 2.6.32-73-server x86_64
  AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
  AplayDevices: aplay: device_list:252: no soundcards found...
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: amd64
  ArecordDevices: arecord: device_list:252: no soundcards found...
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  CurrentDmesg:
   [    8.816593] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
   [   19.233266] eth0: no IPv6 routers present
   [   79.512524] Clocksource tsc unstable (delta = -264288670 ns)
  Date: Mon Mar 23 19:07:30 2015
  HibernationDevice: RESUME=UUID=06183660-d359-4e05-9f0f-941b61ae65cf
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.

   eth1      no wireless extensions.
  MachineType: HP ProLiant DL385 G2
  MarkForUpload: True
  PciMultimedia:

  ProcEnviron:
   LC_CTYPE=lt_LT.UTF-8
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VGA16 VGA
  ProcKernelCmdLine: root=UUID=3241700a-e0ca-4d26-8a7f-4fa088b98e75 ro console=tty0 console=ttyS1,115200n8
  RelatedPackageVersions:
   linux-restricted-modules-2.6.32-73-server N/A
   linux-backports-modules-2.6.32-73-server  N/A
   linux-firmware                            1.79.18
  RfKill: Error: [Errno 2] No such file or directory
  SourcePackage: linux
  UpgradeStatus: Upgraded to precise on 2015-03-20 (2 days ago)
  dmi.bios.date: 04/07/2007
  dmi.bios.vendor: HP
  dmi.bios.version: A09
  dmi.chassis.type: 23
  dmi.chassis.vendor: HP
  dmi.modalias: dmi:bvnHP:bvrA09:bd04/07/2007:svnHP:pnProLiantDL385G2:pvr:cvnHP:ct23:cvr:
  dmi.product.name: ProLiant DL385 G2
  dmi.sys.vendor: HP

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