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Message #10990
[Bug 1218753] Re: [HP 4520S, 3.11 regression] Keyboard stops working after S3
David Henningsson, as per
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=4145326&spf_p.tpst=swdMain&spf_p.prp_swdMain
=wsrp-
navigationalState%3DswEnvOID%253D4059%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#BIOS
an update is available for your BIOS (F.21). If you update to this, does
it change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Thank you for your understanding.
** Tags added: bios-outdated-f.21
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1218753
Title:
[HP 4520S, 3.11 regression] Keyboard stops working after S3
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
After S3 on this laptop, the keyboard is completely non-responsive. (E
g, Ctrl-Alt-F1 does not work) The trackpad is still working though.
I believe this is a kernel problem because
1) It started happening recently, i e, it was not a problem when running with a 3.10 kernel.
2) I can't find *any* keys working, not even magic keys (REISUB)
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-3-generic 3.11.0-3.6
ProcVersionSignature: Ubuntu 3.11.0-3.6-generic 3.11.0-rc6
Uname: Linux 3.11.0-3-generic x86_64
ApportVersion: 2.12.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D3', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D3p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Date: Fri Aug 30 08:35:47 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=fa2ccdc6-c068-4438-8815-593002a38c7e
InstallationDate: Installed on 2013-05-08 (113 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130508)
MachineType: Hewlett-Packard HP ProBook 4520s
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-3-generic root=UUID=a5d6e01c-ed1a-49a2-934c-271f53d20520 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-3-generic N/A
linux-backports-modules-3.11.0-3-generic N/A
linux-firmware 1.113
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/29/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68AZZ Ver. F.08
dmi.board.name: 1413
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 57.1D
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68AZZVer.F.08:bd06/29/2010:svnHewlett-Packard:pnHPProBook4520s:pvr:rvnHewlett-Packard:rn1413:rvrKBCVersion57.1D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 4520s
dmi.sys.vendor: Hewlett-Packard
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