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[Bug 1219102] Re: Cannot update or install Ubuntu 13.10

 

apport information

** Tags added: apport-collected precise running-unity

** Description changed:

- In early stages of development of Saucy salamander i haven't any
- problems with installing 13.10. I was using it for a while  and was
- waiting for xmir or its parts to come in to daily. Later i tried to
- update saucy salamander, but after a while my display went black ( like
- turned off) and pc went silent, but still going. I was like " daily,
- maybe mistake or something, it will be patched soon or later." Today(
- after 3 weeks, or month)  I made LiveUSB with daily build of Saucy and
- tried to did a clear installation. While installing ( like 1-2 minutes
- of progress) it did the same thing as during the earlier update. Pc just
- went silent and display was black. My grub was "out." Iam not sure if I
- am able to obtain some info from that because it was during installation
- and that testing partition doesn't look well. Even when Ubuntu 13.10 is
- booted in " try without installing" mode, ubuntu runs just like for 3
- minutes.
+ In early stages of development of Saucy salamander i haven't any problems with installing 13.10. I was using it for a while  and was waiting for xmir or its parts to come in to daily. Later i tried to update saucy salamander, but after a while my display went black ( like turned off) and pc went silent, but still going. I was like " daily, maybe mistake or something, it will be patched soon or later." Today( after 3 weeks, or month)  I made LiveUSB with daily build of Saucy and tried to did a clear installation. While installing ( like 1-2 minutes of progress) it did the same thing as during the earlier update. Pc just went silent and display was black. My grub was "out." Iam not sure if I am able to obtain some info from that because it was during installation and that testing partition doesn't look well. Even when Ubuntu 13.10 is booted in " try without installing" mode, ubuntu runs just like for 3 minutes.
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
+ ApportVersion: 2.0.1-0ubuntu17.4
+ Architecture: i386
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  ubuntu     3320 F.... pulseaudio
+  /dev/snd/controlC0:  ubuntu     3320 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'NVidia'/'HDA NVidia at 0xfa000000 irq 23'
+    Mixer name	: 'Realtek ALC883'
+    Components	: 'HDA:10ec0883,1458e601,00100002'
+    Controls      : 57
+    Simple ctrls  : 22
+ Card1.Amixer.info:
+  Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf9010000 irq 43'
+    Mixer name	: 'ATI R6xx HDMI'
+    Components	: 'HDA:1002aa01,00aa0100,00100000'
+    Controls      : 7
+    Simple ctrls  : 1
+ Card1.Amixer.values:
+  Simple mixer control 'IEC958',0
+    Capabilities: pswitch pswitch-joined penum
+    Playback channels: Mono
+    Mono: Playback [on]
+ CasperVersion: 1.315.1
+ DistroRelease: Ubuntu 12.04
+ IwConfig:
+  lo        no wireless extensions.
+  
+  eth0      no wireless extensions.
+ LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
+ Lsusb:
+  Bus 001 Device 002: ID 0951:1643 Kingston Technology DataTraveler G3 4GB
+  Bus 002 Device 002: ID 15d9:0a4d Trust International B.V. 
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ MachineType: Gigabyte Technology Co., Ltd. M52L-S3
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper  quiet splash -- BOOT_IMAGE=/casper/vmlinuz
+ ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
+ RelatedPackageVersions:
+  linux-restricted-modules-3.8.0-29-generic N/A
+  linux-backports-modules-3.8.0-29-generic  N/A
+  linux-firmware                            1.79.6
+ RfKill:
+  
+ Tags:  precise running-unity
+ Uname: Linux 3.8.0-29-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 03/20/2008
+ dmi.bios.vendor: Award Software International, Inc.
+ dmi.bios.version: F6
+ dmi.board.name: M52L-S3
+ dmi.board.vendor: Gigabyte Technology Co., Ltd.
+ dmi.board.version: x.x
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
+ dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd03/20/2008:svnGigabyteTechnologyCo.,Ltd.:pnM52L-S3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM52L-S3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
+ dmi.product.name: M52L-S3
+ dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Description changed:

  In early stages of development of Saucy salamander i haven't any problems with installing 13.10. I was using it for a while  and was waiting for xmir or its parts to come in to daily. Later i tried to update saucy salamander, but after a while my display went black ( like turned off) and pc went silent, but still going. I was like " daily, maybe mistake or something, it will be patched soon or later." Today( after 3 weeks, or month)  I made LiveUSB with daily build of Saucy and tried to did a clear installation. While installing ( like 1-2 minutes of progress) it did the same thing as during the earlier update. Pc just went silent and display was black. My grub was "out." Iam not sure if I am able to obtain some info from that because it was during installation and that testing partition doesn't look well. Even when Ubuntu 13.10 is booted in " try without installing" mode, ubuntu runs just like for 3 minutes.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     3320 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     3320 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'NVidia'/'HDA NVidia at 0xfa000000 irq 23'
     Mixer name	: 'Realtek ALC883'
     Components	: 'HDA:10ec0883,1458e601,00100002'
     Controls      : 57
     Simple ctrls  : 22
  Card1.Amixer.info:
   Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf9010000 irq 43'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100000'
     Controls      : 7
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  CasperVersion: 1.315.1
  DistroRelease: Ubuntu 12.04
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  Lsusb:
   Bus 001 Device 002: ID 0951:1643 Kingston Technology DataTraveler G3 4GB
   Bus 002 Device 002: ID 15d9:0a4d Trust International B.V. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Gigabyte Technology Co., Ltd. M52L-S3
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper  quiet splash -- BOOT_IMAGE=/casper/vmlinuz
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.79.6
  RfKill:
   
  Tags:  precise running-unity
  Uname: Linux 3.8.0-29-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/20/2008
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F6
  dmi.board.name: M52L-S3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd03/20/2008:svnGigabyteTechnologyCo.,Ltd.:pnM52L-S3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM52L-S3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: M52L-S3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
+ ApportVersion: 2.0.1-0ubuntu17.4
+ Architecture: i386
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  ubuntu     3320 F.... pulseaudio
+  /dev/snd/controlC0:  ubuntu     3320 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'NVidia'/'HDA NVidia at 0xfa000000 irq 23'
+    Mixer name	: 'Realtek ALC883'
+    Components	: 'HDA:10ec0883,1458e601,00100002'
+    Controls      : 57
+    Simple ctrls  : 22
+ Card1.Amixer.info:
+  Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf9010000 irq 43'
+    Mixer name	: 'ATI R6xx HDMI'
+    Components	: 'HDA:1002aa01,00aa0100,00100000'
+    Controls      : 7
+    Simple ctrls  : 1
+ Card1.Amixer.values:
+  Simple mixer control 'IEC958',0
+    Capabilities: pswitch pswitch-joined penum
+    Playback channels: Mono
+    Mono: Playback [on]
+ CasperVersion: 1.315.1
+ DistroRelease: Ubuntu 12.04
+ IwConfig:
+  lo        no wireless extensions.
+  
+  eth0      no wireless extensions.
+ LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
+ Lsusb:
+  Bus 001 Device 002: ID 0951:1643 Kingston Technology DataTraveler G3 4GB
+  Bus 002 Device 002: ID 15d9:0a4d Trust International B.V. 
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ MachineType: Gigabyte Technology Co., Ltd. M52L-S3
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper  quiet splash -- BOOT_IMAGE=/casper/vmlinuz
+ ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
+ RelatedPackageVersions:
+  linux-restricted-modules-3.8.0-29-generic N/A
+  linux-backports-modules-3.8.0-29-generic  N/A
+  linux-firmware                            1.79.6
+ RfKill:
+  
+ Tags:  precise running-unity
+ Uname: Linux 3.8.0-29-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 03/20/2008
+ dmi.bios.vendor: Award Software International, Inc.
+ dmi.bios.version: F6
+ dmi.board.name: M52L-S3
+ dmi.board.vendor: Gigabyte Technology Co., Ltd.
+ dmi.board.version: x.x
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
+ dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd03/20/2008:svnGigabyteTechnologyCo.,Ltd.:pnM52L-S3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM52L-S3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
+ dmi.product.name: M52L-S3
+ dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Attachment added: "AcpiTables.txt"
   https://bugs.launchpad.net/bugs/1219102/+attachment/3796487/+files/AcpiTables.txt

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https://bugs.launchpad.net/bugs/1219102

Title:
  Cannot update or install Ubuntu 13.10

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  In early stages of development of Saucy salamander i haven't any problems with installing 13.10. I was using it for a while  and was waiting for xmir or its parts to come in to daily. Later i tried to update saucy salamander, but after a while my display went black ( like turned off) and pc went silent, but still going. I was like " daily, maybe mistake or something, it will be patched soon or later." Today( after 3 weeks, or month)  I made LiveUSB with daily build of Saucy and tried to did a clear installation. While installing ( like 1-2 minutes of progress) it did the same thing as during the earlier update. Pc just went silent and display was black. My grub was "out." Iam not sure if I am able to obtain some info from that because it was during installation and that testing partition doesn't look well. Even when Ubuntu 13.10 is booted in " try without installing" mode, ubuntu runs just like for 3 minutes.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     3320 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     3320 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'NVidia'/'HDA NVidia at 0xfa000000 irq 23'
     Mixer name	: 'Realtek ALC883'
     Components	: 'HDA:10ec0883,1458e601,00100002'
     Controls      : 57
     Simple ctrls  : 22
  Card1.Amixer.info:
   Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf9010000 irq 43'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100000'
     Controls      : 7
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  CasperVersion: 1.315.1
  DistroRelease: Ubuntu 12.04
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  Lsusb:
   Bus 001 Device 002: ID 0951:1643 Kingston Technology DataTraveler G3 4GB
   Bus 002 Device 002: ID 15d9:0a4d Trust International B.V. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Gigabyte Technology Co., Ltd. M52L-S3
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper  quiet splash -- BOOT_IMAGE=/casper/vmlinuz
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.79.6
  RfKill:
   
  Tags:  precise running-unity
  Uname: Linux 3.8.0-29-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/20/2008
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F6
  dmi.board.name: M52L-S3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd03/20/2008:svnGigabyteTechnologyCo.,Ltd.:pnM52L-S3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM52L-S3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: M52L-S3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     3320 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     3320 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'NVidia'/'HDA NVidia at 0xfa000000 irq 23'
     Mixer name	: 'Realtek ALC883'
     Components	: 'HDA:10ec0883,1458e601,00100002'
     Controls      : 57
     Simple ctrls  : 22
  Card1.Amixer.info:
   Card hw:1 'HDMI'/'HDA ATI HDMI at 0xf9010000 irq 43'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100000'
     Controls      : 7
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  CasperVersion: 1.315.1
  DistroRelease: Ubuntu 12.04
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  Lsusb:
   Bus 001 Device 002: ID 0951:1643 Kingston Technology DataTraveler G3 4GB
   Bus 002 Device 002: ID 15d9:0a4d Trust International B.V. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Gigabyte Technology Co., Ltd. M52L-S3
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper  quiet splash -- BOOT_IMAGE=/casper/vmlinuz
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.79.6
  RfKill:
   
  Tags:  precise running-unity
  Uname: Linux 3.8.0-29-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/20/2008
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F6
  dmi.board.name: M52L-S3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd03/20/2008:svnGigabyteTechnologyCo.,Ltd.:pnM52L-S3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM52L-S3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: M52L-S3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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References