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[Bug 1413659] Re: Precision Touchpad does not work in Ubuntu 14.04.1 LTS after installing ubuntu on new Acer Aspire E 13 ES1-311C03V

 

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
       Status: Incomplete => Expired

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Title:
  Precision Touchpad does not work in Ubuntu 14.04.1 LTS after
  installing ubuntu on new Acer Aspire E 13 ES1-311C03V

Status in linux package in Ubuntu:
  Expired

Bug description:
  On my new Acer Aspire E 13 ES1-311C03V i installed a dual boot with
  Ubuntu 14.04

  The touchpad (labeled as PRECISION TOUCHPAD on the sticker on the
  computer) works fine on windows 8, but not in ubuntu (from the
  beginning). In windows everything works, but in Ubuntu it does not
  respond at all.

  An external mouse does work fine, it is only the touchpad that does
  not work.

  https://wiki.ubuntu.com/DebuggingTouchpadDetection#generalinfo
  instructs to attatch ~/dmesg, ~/devices, and  /var/log/Xorg.0.lo but
  launchpad only allows one attatchement so i will combine them in an
  archive.

  Any help/soludion/fix will be much appreciated, as i have been using
  ubuntu for years now on previous computers, and i would really regret
  it having to change back to windows because the touchpad is not
  working on my new laptop.

  EDIT: after searching even more on the internet i found a work around for similar types of laptops:  echo "blacklist i2c_hid" | sudo tee -a /etc/modprobe.d/blacklist.conf
  Afterwards i rebooted but the touchpad still did not work, but when i shut down my computer later and restarted is a second time the touchpad started working! So i guess that is because of this work around.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  johan      2116 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Jan 22 17:31:50 2015
  HibernationDevice: RESUME=UUID=939b04ba-3c69-4f3e-93b2-ae1c7faf4b76
  InstallationDate: Installed on 2015-01-22 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 04f2:b469 Chicony Electronics Co., Ltd
   Bus 001 Device 003: ID 04ca:300b Lite-On Technology Corp.
   Bus 001 Device 009: ID 046d:c016 Logitech, Inc. Optical Wheel Mouse
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire ES1-311
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=dc1d32d6-a877-45d9-9359-492a5cb94fc9 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-32-generic N/A
   linux-backports-modules-3.13.0-32-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/24/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.10
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Aspire ES1-311
  dmi.board.vendor: Acer
  dmi.board.version: V1.10
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.10
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd10/24/2014:svnAcer:pnAspireES1-311:pvrV1.10:rvnAcer:rnAspireES1-311:rvrV1.10:cvnAcer:ct10:cvrV1.10:
  dmi.product.name: Aspire ES1-311
  dmi.product.version: V1.10
  dmi.sys.vendor: Acer

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