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[Bug 1439492] Re: [Dell Vostro 3546] Sometimes the clickpad will be malfunctioning on this system

 

Po-Hsu Lin / Anthony Wong, as per
http://www.dell.com/support/home/us/en/19/product-
support/product/vostro-3546-laptop/drivers an update to your computer's
buggy and outdated BIOS is available (A05). If you update to this
following https://help.ubuntu.com/community/BIOSUpdate does it change
anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-a05

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1439492

Title:
  [Dell Vostro 3546] Sometimes the clickpad will be malfunctioning on
  this system

Status in HWE Next Project:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  CID: 201404-14997 Dell Vostro 3546

  Sometimes the clickpad on this system does not work as expected.
  It will stop responding to any movments, the only way to move the cursor is click on the touchpad and drag (just like selecting multiple files)
  I'm not sure what event could trigger this issue, but I do see this twice on this system (and on 201404-14998, another Vostro 3546)
  One is right after the whole testing process, another is after being suspended for two days.

  I tried to run the 30 cycle suspend / hibernate and the cpu stress
  test, but it seems that these are not the trigger.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-48-generic 3.13.0-48.80
  ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
  Uname: Linux 3.13.0-48-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1610 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu     1610 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Wed Apr  1 22:44:05 2015
  HibernationDevice: RESUME=UUID=cb4a77a9-ee15-4ee5-b063-5c0b28a5d789
  InstallationDate: Installed on 2015-03-24 (8 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Vostro 3546
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic root=UUID=7d45912a-8768-4c39-8ec0-43eec97c733d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-48-generic N/A
   linux-backports-modules-3.13.0-48-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/05/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 02R010
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A04
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd08/05/2014:svnDellInc.:pnVostro3546:pvrNotSpecified:rvnDellInc.:rn02R010:rvrA04:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Vostro 3546
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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