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[Bug 1439552] Status changed to Confirmed

 

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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1439552

Title:
  [Dell Inspiron 7347] Clickpad does not work on this system with 3.13
  kernel

Status in HWE Next Project:
  New
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  CID: 201406-15234 Dell Inspiron 7347

  The clickpad on this laptop does not work at all on 14.04.1(3.13.0-32) + update (3.13.0-48)
  It does not respond to any movements and clicks.
  (I will test 3.16 kernel later)

  It's detected in xinput:
  ubuntu@201406-15234:~$ xinput list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ ELAN Touchscreen                        	id=11	[slave  pointer  (2)]
  ⎜   ↳ DLL0674:00 06CB:75DB                    	id=12	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=14	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Power Button                            	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ Integrated_Webcam_HD                    	id=10	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]
      ↳ Dell WMI hotkeys                        	id=15	[slave  keyboard (3)]
  ubuntu@201406-15234:~$ 

  buntu@201406-15234:~$ xinput --list-props 14
  Device 'SynPS/2 Synaptics TouchPad':
  	Device Enabled (135):	1
  	Coordinate Transformation Matrix (137):	1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
  	Device Accel Profile (265):	1
  	Device Accel Constant Deceleration (266):	2.500000
  	Device Accel Adaptive Deceleration (267):	1.000000
  	Device Accel Velocity Scaling (268):	12.500000
  	Synaptics Edges (288):	1765, 5371, 1638, 4474
  	Synaptics Finger (289):	25, 30, 0
  	Synaptics Tap Time (290):	180
  	Synaptics Tap Move (291):	234
  	Synaptics Tap Durations (292):	180, 180, 100
  	Synaptics ClickPad (293):	1
  	Synaptics Middle Button Timeout (294):	0
  	Synaptics Two-Finger Pressure (295):	282
  	Synaptics Two-Finger Width (296):	7
  	Synaptics Scrolling Distance (297):	106, 106
  	Synaptics Edge Scrolling (298):	0, 0, 0
  	Synaptics Two-Finger Scrolling (299):	1, 1
  	Synaptics Move Speed (300):	1.000000, 1.750000, 0.037509, 0.000000
  	Synaptics Off (301):	0
  	Synaptics Locked Drags (302):	0
  	Synaptics Locked Drags Timeout (303):	5000
  	Synaptics Tap Action (304):	2, 3, 0, 0, 1, 3, 0
  	Synaptics Click Action (305):	1, 3, 0
  	Synaptics Circular Scrolling (306):	0
  	Synaptics Circular Scrolling Distance (307):	0.100000
  	Synaptics Circular Scrolling Trigger (308):	0
  	Synaptics Circular Pad (309):	0
  	Synaptics Palm Detection (310):	0
  	Synaptics Palm Dimensions (311):	10, 200
  	Synaptics Coasting Speed (312):	20.000000, 50.000000
  	Synaptics Pressure Motion (313):	30, 160
  	Synaptics Pressure Motion Factor (314):	1.000000, 1.000000
  	Synaptics Resolution Detect (315):	1
  	Synaptics Grab Event Device (316):	1
  	Synaptics Gestures (317):	1
  	Synaptics Capabilities (318):	1, 0, 0, 1, 1, 1, 1
  	Synaptics Pad Resolution (319):	1, 1
  	Synaptics Area (320):	0, 0, 0, 0
  	Synaptics Soft Button Areas (323):	3568, 0, 4110, 0, 0, 0, 0, 0
  	Synaptics Noise Cancellation (321):	26, 26
  	Device Product ID (252):	2, 7
  	Device Node (253):	"/dev/input/event5"

  ubuntu@201406-15234:~$ xinput --list-props 12
  Device 'DLL0674:00 06CB:75DB':
  	Device Enabled (135):	1
  	Coordinate Transformation Matrix (137):	1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
  	Device Accel Profile (265):	1
  	Device Accel Constant Deceleration (266):	2.500000
  	Device Accel Adaptive Deceleration (267):	1.000000
  	Device Accel Velocity Scaling (268):	12.500000
  	Synaptics Edges (288):	48, 1176, 40, 704
  	Synaptics Finger (289):	25, 30, 0
  	Synaptics Tap Time (290):	180
  	Synaptics Tap Move (291):	63
  	Synaptics Tap Durations (292):	180, 180, 100
  	Synaptics ClickPad (293):	0
  	Synaptics Middle Button Timeout (294):	75
  	Synaptics Two-Finger Pressure (295):	282
  	Synaptics Two-Finger Width (296):	7
  	Synaptics Scrolling Distance (297):	28, 28
  	Synaptics Edge Scrolling (298):	0, 0, 0
  	Synaptics Two-Finger Scrolling (299):	1, 1
  	Synaptics Move Speed (300):	1.000000, 1.750000, 0.139665, 0.000000
  	Synaptics Off (301):	0
  	Synaptics Locked Drags (302):	0
  	Synaptics Locked Drags Timeout (303):	5000
  	Synaptics Tap Action (304):	2, 3, 0, 0, 1, 3, 0
  	Synaptics Click Action (305):	1, 3, 0
  	Synaptics Circular Scrolling (306):	0
  	Synaptics Circular Scrolling Distance (307):	0.100000
  	Synaptics Circular Scrolling Trigger (308):	0
  	Synaptics Circular Pad (309):	0
  	Synaptics Palm Detection (310):	0
  	Synaptics Palm Dimensions (311):	10, 200
  	Synaptics Coasting Speed (312):	20.000000, 50.000000
  	Synaptics Pressure Motion (313):	30, 160
  	Synaptics Pressure Motion Factor (314):	1.000000, 1.000000
  	Synaptics Resolution Detect (315):	1
  	Synaptics Grab Event Device (316):	1
  	Synaptics Gestures (317):	1
  	Synaptics Capabilities (318):	1, 0, 0, 1, 1, 0, 0
  	Synaptics Pad Resolution (319):	12, 12
  	Synaptics Area (320):	0, 0, 0, 0
  	Synaptics Noise Cancellation (321):	7, 7
  	Device Product ID (252):	1739, 30171
  	Device Node (253):	"/dev/input/event8"

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-48-generic 3.13.0-48.80
  ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
  Uname: Linux 3.13.0-48-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1716 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu     1716 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  Date: Thu Apr  2 03:58:31 2015
  HibernationDevice: RESUME=UUID=b6c7cf5c-0a78-408f-862d-c62ba28c98ac
  InstallationDate: Installed on 2015-04-02 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 7347
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic.efi.signed root=UUID=a9d5a122-0b10-45c7-a540-5fb74220c911 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-48-generic N/A
   linux-backports-modules-3.13.0-48-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/30/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 01V010
  dmi.board.vendor: Dell Inc.
  dmi.board.version: D02
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A00
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd06/30/2014:svnDellInc.:pnInspiron7347:pvr00h:rvnDellInc.:rn01V010:rvrD02:cvnDellInc.:ct8:cvrA00:
  dmi.product.name: Inspiron 7347
  dmi.product.version: 00h
  dmi.sys.vendor: Dell Inc.

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