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[Bug 1438708] Re: frequent lockups asus g705js/GeForce GTX 870M

 

Hi Christopher,
I've tried the available pre-built packages but there are graps between the binaries and upstream.  The early 3.16.0 kernels work for me but with no graphics acceleration, which I think is why they don't crash.  It looks like the later builds switch acceleration back on and thats when the problems occur.

So I think the *real* problem must lie somewhere between 3.13.0-44 and
the version of the kernel before 3.16.0-23 that still had graphics
enabled.

Here are the results I've come up with so far:
linux-image-3.13.0-44 (trusty) - OK
linux-image-3.13.0-44 (trusty) - OK
linux-image-3.16.0-23 - Doesn't crash but seems to be using framebuffer video + no sound
linux-image-3.16.0-28 - Doesn't crash but seems to be using framebuffer video + no sound
linux-image-3.16.0-33 - accelerated graphics working but crashes
linux-image-4.0.0-rc6 - seems mostly working but crashes on shutdown (observed twice)

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https://bugs.launchpad.net/bugs/1438708

Title:
  frequent lockups asus g705js/GeForce GTX 870M

Status in The Linux Kernel:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I get hard lockups with Linux kernel 3.16 every 5 - 15 minutes.
  Attempted upgrading to (x)ubuntu 14.10 to see if this improved
  stability and laptop crashed so badly during the upgrade that it broke
  grub and had to be recovered with ubuntu boot-repair. This allowed the
  system to boot and I was able to complete configuration with dkpg
  --configure -a --pending

  System still crashes every few minutes when running (x)ubuntu 14.10
  and about 50% of the time crashes before even reaching the login
  screen.  If I'm lucky attempting to swich VCs will resolve things but
  the system always crashes eventually and has to be powered off by
  holding the power button for 10 seconds or via the magic sysreq key.
  No other key cominations work.

  WORKAROUND: Boot into kernel 3.13.0-44-generic.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-33-generic 3.16.0-33.44
  ProcVersionSignature: Ubuntu 3.16.0-33.44-generic 3.16.7-ckt7
  Uname: Linux 3.16.0-33-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  geoff      3257 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Wed Apr  1 01:05:31 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-09-23 (189 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: ASUSTeK COMPUTER INC. G750JS
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic.efi.signed root=UUID=3fc94323-d40a-42ca-87c7-28a9e52ebcf4 ro recovery nomodeset
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-33-generic N/A
   linux-backports-modules-3.16.0-33-generic  N/A
   linux-firmware                             1.138.1
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2015-03-29 (2 days ago)
  dmi.bios.date: 07/17/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G750JS.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G750JS
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG750JS.208:bd07/17/2014:svnASUSTeKCOMPUTERINC.:pnG750JS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG750JS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: G750JS
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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