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[Bug 1439938] [NEW] [Dell Inspiron 7746] Tap to click does not work on the clickpad with 14.04.2

 

Public bug reported:

CID: 201408-15456 Dell Inspiron 7746

On the clickpad of this system, user can't:
* double tap to open a directory
* single tap to select a file
* tap with two-fingers to do the right click
* Can't do drag and drop or select multiple files with two fingers (bug 1439608)


ubuntu@201408-15456:~$ xinput list
⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ Logitech USB-PS/2 Optical Mouse         	id=10	[slave  pointer  (2)]
⎜   ↳ ELAN Touchscreen                        	id=12	[slave  pointer  (2)]
⎜   ↳ DLL0691:00 06CB:75BE UNKNOWN            	id=13	[slave  pointer  (2)]
⎜   ↳ SynPS/2 Synaptics TouchPad              	id=15	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Power Button                            	id=8	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
    ↳ Integrated_Webcam_HD                    	id=11	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=14	[slave  keyboard (3)]
    ↳ Dell WMI hotkeys                        	id=16	[slave  keyboard (3)]

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-33-generic 3.16.0-33.44~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Apr  2 23:47:18 2015
InstallationDate: Installed on 2015-04-03 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: hwe-next
     Importance: Undecided
         Status: New

** Affects: linux-lts-utopic (Ubuntu)
     Importance: Medium
     Assignee: Anthony Wong (anthonywong)
         Status: New


** Tags: 201408-15456 amd64 apport-bug blocks-hwcert taipei-lab trusty

** Attachment added: "xinput.log"
   https://bugs.launchpad.net/bugs/1439938/+attachment/4364863/+files/xinput.log

** Also affects: hwe-next
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1439938

Title:
  [Dell Inspiron 7746] Tap to click does not work on the clickpad with
  14.04.2

Status in HWE Next Project:
  New
Status in linux-lts-utopic package in Ubuntu:
  New

Bug description:
  CID: 201408-15456 Dell Inspiron 7746

  On the clickpad of this system, user can't:
  * double tap to open a directory
  * single tap to select a file
  * tap with two-fingers to do the right click
  * Can't do drag and drop or select multiple files with two fingers (bug 1439608)

  
  ubuntu@201408-15456:~$ xinput list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Logitech USB-PS/2 Optical Mouse         	id=10	[slave  pointer  (2)]
  ⎜   ↳ ELAN Touchscreen                        	id=12	[slave  pointer  (2)]
  ⎜   ↳ DLL0691:00 06CB:75BE UNKNOWN            	id=13	[slave  pointer  (2)]
  ⎜   ↳ SynPS/2 Synaptics TouchPad              	id=15	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Power Button                            	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ Integrated_Webcam_HD                    	id=11	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=14	[slave  keyboard (3)]
      ↳ Dell WMI hotkeys                        	id=16	[slave  keyboard (3)]

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-33-generic 3.16.0-33.44~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
  Uname: Linux 3.16.0-33-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Apr  2 23:47:18 2015
  InstallationDate: Installed on 2015-04-03 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)

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Follow ups

References